logo

NJP

Disputes Content Pack for Card Network Rules: Visa, Mastercard, and NACHA

New article articles in ServiceNow Community · Jun 15, 2026 · article

FSO Disputes ships without network-specific dispute logic by default. Dispute Rules Content Packs are the modular components that bring Visa, Mastercard, Nacha, and US regulatory logic into the platform. This article covers what each pack provides, its dependencies, and the installation sequence that prevents errors, including the semi-annual update cycle institutions need to plan for.

View original source

https://www.servicenow.com/community/fso-articles/disputes-content-pack-for-card-network-rules-visa-mastercard-and/ta-p/3558731