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Setting up AI Agents: What to check when things aren’t working

New article articles in ServiceNow Community · Jun 12, 2026 · article

You've activated AI agents and opened AI Agent Studio, but something isn't working the way you expected. Here are six configuration behaviors that can stall first-time deployments, and what to check for each one.

 

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https://www.servicenow.com/community/now-assist-articles/setting-up-ai-agents-what-to-check-when-things-aren-t-working/ta-p/3558474