Let's Creating and Publishing a Certification policy. This video was recorded in the Australia release. ServiceNow product documentation: https://www.servicenow.com/docs/r/application-portfolio-management/eaw-create-policy.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com/