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Control Attestation using Smart Assessment Engine - Speed Learning

ServiceNow Community · May 04, 2026 · video

In this video, learn how Control Attestation works with ServiceNow's Smart Assessment Engine - the modern, streamlined approach that transforms the way your organization manages and validates control attestation. Understand the key steps involved in setting up the attestation process right from creating a questionnaire template with the right purpose and control category mapping, to selecting the Smart Assessment Engine as your preferred attestation method, and applying it across all controls in a single action. Walk through the enhanced respondent experience in a live demo, see how the Smart Assessment Engine provides a clean, intuitive interface where respondents can view all the contextual details they need such as control name, associated entity, key control classification, assessment requester, and due dates all within a single view. Explore the Combine feature that allows respondents to group multiple controls and attest to them together in one session, or choose to respond to individual controls one at a time. Discover how the Compliance Manager benefits from a significantly improved review experience, with attestation responses and reference data presented side by side, eliminating the need to navigate across multiple screens and saving valuable time in the review process. For deeper guidance on configuring Control Attestation using the Smart Assessment Engine and setting up questionnaire templates for your attestation workflows, visit ServiceNow Product Documentation or join the discussion on the ServiceNow GRC Community. (https://www.servicenow.com/community/grc/ct-p/governance-risk-compliance) #controlattestation #smartassessmentengine #riskassessment

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https://www.youtube.com/watch?v=wMhYfG9nJiY