Is your ServiceNow renewal hiding a $780k mistake? 📉 Most organizations lose 20-25% of their license value to "ghost users" and misassigned roles. As a ServiceNow CTA, I’m breaking down the single most consequential decision in your contract: Fulfiller vs. Unrestricted User models. Learn the breakeven math, avoid the multi-instance trap, and align your architecture for maximum ROI. 📺 Includes Video Deep Dive & Breakeven Calculator.