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Process Mining and AI Control Tower: Closing the Loop on AI Asset Governance

New article articles in ServiceNow Community · Apr 20, 2026 · article

Closing the Loop on AI Asset Governance: Efficiency and Compliance, Continuously

 

Most organizations have a governance workflow for onboarding(as well as the the entire lifecycle) of AI assets. Few have visibility into whether that process is actually being followed as designed — or how its efficiency directly impacts how fast AI delivers value.

 

I recently hosted a webinar exploring exactly this: how ServiceNow Process Mining ensures the AI asset onboarding workflow inside AI Control Tower runs the way it was designed — with every step completed, every team engaged, and every bottleneck visible.

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https://www.servicenow.com/community/process-mining-blog/process-mining-and-ai-control-tower-closing-the-loop-on-ai-asset/ba-p/3528919