Beyond the Hype: Navigating GenAI and Agentic AI in the Australian Public Sector
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Apr 16, 2026
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As we move further into 2026, the conversation around Artificial Intelligence has shifted from "What can it do?" to "How does it work within my governance framework?" For Australian Federal Government agencies, the leap from Predictive AI to Agentic AI represents a fundamental change in how we deliver citizen services.
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https://www.servicenow.com/community/architect-blog/beyond-the-hype-navigating-genai-and-agentic-ai-in-the/ba-p/3526235