AI Academy: AI Gateway - Runtime Controls (Pause & Sensitive Data Protection)
ServiceNow Community
·
Mar 27, 2026
·
video
AI Stewards need more than approval controls — they need the ability to act immediately when something looks wrong at runtime. This video walks through the two runtime controls available in AI Control Tower's AI Gateway: Pause and Sensitive Data Protection. See how AI Stewards can pause transactions at the server level when a specific connection needs to be taken offline, and at the global level to stop all AI Gateway traffic across the instance instantly. We also cover how activating PII detection on a server record blocks transactions involving sensitive data before they reach the external MCP server. Part of the AI Gateway Centralized MCP Server Governance capability.
View original source
https://www.youtube.com/watch?v=aHszL12Vl4w