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CSDM Data Governance: Ownership, Certification, and Lifecycle Management

New article articles in ServiceNow Community · Mar 12, 2026 · article

The Common Service Data Model (CSDM) has become the foundational framework for structuring service-aware configuration data within modern enterprise environments. By organizing the Configuration Management Database (CMDB) around services, applications, and business capabilities, CSDM enables organizations to connect operational technology systems with the services that deliver business value.

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https://www.servicenow.com/community/developer-blog/csdm-data-governance-ownership-certification-and-lifecycle/ba-p/3506910