Request catalog item with voice AI agent - For software-related categories, the AI agent submits the requested item for the user. For non-software categories, the AI agent emails a catalog item link to the user to submit the item. #servicenow #servicenowdemo #voiceai This video was recorded in the Zurich release. ServiceNow product documentation: https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/now-assist-itsm/concept/now-assist-itsm-aiagents-voice.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com/