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Governance and Organizational Change Management

New article articles in ServiceNow Community · Mar 11, 2026 · article

Many transformation programs struggle not because governance is poorly designed, but because governance changes faster than the organization’s ability to absorb and operationalize it. New policies, architectural standards, service ownership models, or data governance practices may be introduced without sufficient attention to how teams will adapt their daily work. Without effective change management, governance frameworks remain theoretical constructs rather than operational realities.

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https://www.servicenow.com/community/developer-blog/governance-and-organizational-change-management/ba-p/3506118