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OT & CSDM - WIIMLT - part I

New article articles in ServiceNow Community · Mar 10, 2026 · article

Why is it modeled like that? OT works different than IT. This two-part article will try to explain how both sides can be brought together.

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https://www.servicenow.com/community/common-service-data-model/ot-amp-csdm-wiimlt-part-i/ta-p/3465589