The energy and innovation we’ll experience at the World Forum events are just the beginning of something bigger. As we dive into groundbreaking discussions about NowAssist and digital transformation, ...

[

Tanvi A Gokhale ServiceNow Employee

Rise to the #BuildWithCreatorStudio Challenge and Earn Exclusive Swag! #BuildWithCreatorStudio Introduction Hey y’all! It's that time of the year again! We're thrilled to announce the return of our an...

[

laurenmcmanamon ServiceNow Employee

Hola Community, Here are 10 most commonly asked questions on ACLs. Please be sure to go through all of them and let me know in comments how many were you able to answer and share questions asked to yo...

[

If you are planning to make the data structures behind the CSDM available to end users within Task-based forms or develop logic that uses CSDM relationships as part of a CSDM engagement, then you will...

[

Mathew Hillyard Tera Guru

Hi All, Here today I would cover some important points on Performance Analytics. Question#1: Why it is required to put Date/Time condition on Indicator source? Answer: It is required to put Date/Time ...

[

BuildWithCreatorStudioWhether you're a rookie or a beginner in ServiceNow, welcome to this post. I will walk you through my experience of creating a simple yet powerful first app in SN without writin...

[

Abhishek Pande1 Tera Guru

ServiceNow App Engine Studio and Creator Studio are both powerful platforms for building and automating workflows and applications Creator Studio: Create intelligent workflows in a guided, curated, no...

[

Abhishek Pande1 Tera Guru

Hi All, Today I would cover how to handle Decision table efficiently, Here I will cover the below queries/questions: Question#1: Can we change the decision table entries directly on PROD? Answer: We s...

[

The energy and innovation we’ll experience at the World Forum events are just the beginning of something bigger. As we dive into groundbreaking discussions about NowAssist and digital transformation, ...

[

Tanvi A Gokhale ServiceNow Employee

A ticket is something I used many many years ago when riding a train, I gave it to the conductor and if everything was right eventually he punched a hole in it.Fast forward to the 21st century.... In ...

[

This post will be helpful to those who are looking out to remove HTML tags and convert it to String variable within the Flow Designer. The Replace String transformation function doesn't works well wit...

[

Hola Community, Here are 15 most commonly asked questions on Business Rules. Please be sure to go through all of them and let me know in comments how many were you able to answer. Please mark this art...

[

Experience from my recent project shows, once more, how much you can actually achieve by just using the OOTB capabilities. One such platform capability you almost always need and want is Knowledge Man...

[

Cloning instances in ServiceNow is a crucial part of maintaining development, test, and production environments. It allows administrators to replicate production data and configurations to non-product...

[

Have you ever needed to round numbers in JavaScript? Here are a few handy functions you can use:1. Math.round - This function is used to round a number to the nearest integer. If the fractional portio...

[

ServiceNow has once again impressed us with the Xanadu release. In this blog, we'll explore some of my favorite upgrades from this new release and what they entail. When ServiceNow announces upgrades,...

[

Hi All, Question#1: Which Indicator should not be included in Historical Data Job and why? As a best practice, do not include indicators such as Number Incidents Not Updated in Last 5 Days in historic...

[

Generative AI features have been added to the ServiceNow product documentation site, docs.servicenow.com, to enhance the user experience. The features include: AI-generated search results formulates a...

[

Brandi_Ector ServiceNow Employee

Hi All, Today I will cover where all you can call Decision table in ServiceNow. 1. You can call decision table in Flows by calling the "Make a Decision" OOB action. See below: Based on the number of r...

[

Hola Community, I've created a YouTube video with 15 most commonly asked questions about Client Scripts to our ServiceNow Community. If you're looking to brush up on your client script knowledge or te...

[

Hi All, Today I will cover what is the usage of this table in ServiceNow Table Name: "task_time_worked"1. What does this table stores?Answer: This table stores the information on how much time spent b...

[

Before the Vancouver release, checking the Scheduled Jobs History was quite a hassle for admins. They had to look through system transaction logs and narrow down to Scheduler Jobs manually. Post-Vanco...

[

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Page 2

I was getting access denied when trying to get a Bearer token using OAuth Setup. The missing piece for me was to set grant_type=client_credentials. Here is a curl command: curl -d "grant_type=client_c...

[

Ofer1 ServiceNow Employee

Rise to the #BuildWithCreatorStudio Challenge and Earn Exclusive Swag! #BuildWithCreatorStudio Introduction Hey y’all! It's that time of the year again! We're thrilled to announce the return of our an...

[

laurenmcmanamon ServiceNow Employee

A good architectural principle is to understand Out Of the Box Deployment, with a good grasp of Out of the Box Deployment we can improve and maintain the quality of our ServiceNow instance. This intur...

[

dipak_thakor ServiceNow Employee

Hi All, Today I will cover about Decision Table. How they help us reducing static things in code and improve efficiency. Monthly Challenge August Topic: Decision Table Hope it helps you! Thanks,Shamma

[

Are you looking to enhance your software asset management (SAM) strategy with ServiceNow's Software Asset Management Professional (SAM Pro)? As a seasoned professional in SAM Pro, I’ll share expert ti...

[

jaheerhattiwale Mega Sage

When Xanadu release is around the corner, it’s that time of year again for us to learn about the new features, enhancements, and APIs that may be applicable to someone developing an application to lis...

[

Pradeep Sharma ServiceNow Employee

ServiceNow Socials Episode 25 Recap Welcome to the recap of ServiceNow Socials Episode 25! This edition covers our latest meetup, where we discussed several pressing challenges and explored innovative...

[

Elevate your ServiceNow implementation with a Service Portal that delivers seamless and user-friendly interactions. This blog covers the essentials of Service Portal design, from configuring widgets a...

[

jaheerhattiwale Mega Sage

Unlock your potential in the ServiceNow ecosystem with our in-depth guide to the best Administrator and Developer courses. Whether you're just starting your journey or looking to enhance your skills, ...

[

jaheerhattiwale Mega Sage

I was working with a client recently who had a portal experience that was causing them some grief. Every time they visited their portal experience, they were met with a blank page. They had to refresh...

[

ServiceNow is excited about the recent launch of the ServiceNow IDE, the ServiceNow SDK (Now-SDK) and the foundational Domain Specific Language (DSL) called ServiceNow Fluent in the Xanadu release. Wh...

[

Jon G Lind ServiceNow Employee

[

Prabu Velayutha Kilo Sage

Have you ever encountered a seemingly simple ServiceNow scripting task that turned into a lengthy debugging session? I recently faced this challenge while working on a Catalog client script that invol...

[

In this article, we will explore the Best Practice component of Security Center, a crucial tool within ServiceNow designed to enhance the security of your instance. The Best Practice component of Serv...

[

Steven Meissner Tera Expert

Lightweight Directory Access Protocol (LDAP) is a cross-platform protocol used to manage and access directory services, such as Active Directory, to authenticate users and groups.LDAP follows a client...

[

Securing your IT infrastructure is more critical than ever in today's digital landscape. As organizations increasingly rely on ServiceNow for managing their enterprise services and workflows, ensuring...

[

Steven Meissner Tera Expert

//Query itask short description / description for a keyword and include tat info as a concatenated list var sDebug = ''; var taskDetailsHash = {}; var keywordList = 'shared|folder'; var keywordArray =...

[

VaranAwesomenow Mega Sage

Requirement : Create Dyanmic CI group for a list of dynamic CI group names. Background : There are close to 70 + dynamic CI groups which need to be created based on a custom attribute in server table ...

[

VaranAwesomenow Mega Sage

Often, you might need to perform validations on form fields and calculate values based on multiple fields. While there are built-in validators for catalog variables, custom validation and calculation ...

[

 cross scope privilege

[

srini14 ServiceNow Employee

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Page 3

Hi All, I have started this #SNMonthlyChallenge Series wherein I would be covering 1 topic every month on how we can utilize the functionalities of ServiceNow to reduce our business FTE/Hours spent on...

[

Hello Everyone, Please take a look at the highlights from the ServiceNow Developer Meetup on June 29, 2024, in New Delhi Best Regards, Prashant Kumar (LearnIT) YouTube Channel LearnIT: https://www.you...

[

PrashantLearnIT Mega Sage

Recap of ServiceNow Socials Episode 21 Host : Sujan Dutta and Amit Gujarathi Migration from Service Portal to Employee Center : The discussion revolved around issues encountered during the migration o...

[

Part of the "Tips 'N Tricks" series. Here's another entry in the "Useful Bookmarklet" series:TNT: Useful Bookmarklet - "nav_to"TNT: Useful Bookmarklet - "Now Learning Window Size" The Studio UX is not...

[

As you prepare for your first platform go-live, ensuring robust cybersecurity measures are in place is crucial. This can mean different things for different companies depending on the industry and reg...

[

Steven Meissner Tera Expert

Part of the "Tips 'N Tricks" series. If you are writing an "onChange" Client or Catalog Client Script and need to look at the value of the field/variable the script is reacting to, you do NOT need to ...

[

ServiceNow Mid servers, also known as Management Instrumentation and Discovery, play a crucial role in extending the platform's capabilities. These Java applications, installed on external servers, ac...

[

Hello Everyone, Today, I want to share with you all about my experience hosting a ServiceNow developer meetup.In April, I attended the 2024 Q1 ServiceNow developer meetup, soaking up knowledge and mak...

[

Priyanka Sharm1 Tera Explorer

Hi Everyone, I'm excited to share that I recently hosted my first ServiceNow developer meetup! Deciding on a session topic proved to be more challenging than I expected. Having such a vast ServiceNow ...

[

Priyanka Sharm1 Tera Explorer

Hi All, Today I would be covering what is AI Search and In which version we can use it. Definition: It allows you to search or ask anything from AI in the various Search on ServiceNow Platform.It prov...

[

Recently I posted a poll on LinkedIn which surprisingly has quite a mixed responses, so I thought to drilldown what happens in the background of this feature. The “Auto-populate a variable” feature in...

[

Hola Community, Recently, I uploaded a video on Real life use case of ACL where I had explained a use case which I had seen in many organizations. After that, I received a comment from one my YouTube ...

[

Hello,While exploring about Company Normalization capabilities, found there are hidden secrets with not all details documented within ServiceNow docs on how the design for Normalization data services ...

[

Hola Community, Recently, a question was asked to me from ServiceNow community to disable ITIL users from deleting CMDB data. Please watch the below video to understand how can we do it using the best...

[

Introduction to SCIM and Its Benefits with ServiceNowServiceNow SCIM (System for Cross-domain Identity Management) Provisioning brings significant benefits, including automated provisioning and de-pro...

[

Steven Meissner Tera Expert

Introduction Data certification is a crucial process for ensuring the accuracy, completeness, and reliability of data within an organization. In ServiceNow, data certification allows users to periodic...

[

In today's digital landscape, securing your IT infrastructure is more critical than ever. As organizations increasingly rely on ServiceNow for managing their enterprise services and workflows, ensurin...

[

Steven Meissner Tera Expert

Hola Community, ServiceNow came up loads of amazing new features in Washington release. My favorites were in Flow Designer. One of the new feature 'Exit and Skip Loop' was introduced in Flow Designer ...

[

Hi All, Today I would be covering different tables for Forms and their relationship with each other. Table 1: sys_ui_form (Form) This table store the information of form with views and table name. So ...

[

Packed House at the ServiceNow Delhi Developer Meetup! Ice Breaker SessionLast week's ServiceNow Delhi Developer Meetup was a vibrant gathering of over 35+ enthusiastic developers. The energy was cont...

[

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Page 4

Ever wondered if there is a way to open any form in new mode with default values loaded without single click? Well, if this boggles your mind, then hang on and consume this content for your ServiceNow...

[

Abhishek Pande1 Tera Guru

Ever got a requirement to create a UI based form such as on widget/UI page when the user needs to attach a file and same needs to be transferred to a ServiceNow form. Use Case: A request is awaiting a...

[

Hi All, This article would cover what all xmls we need to store and in what sequence in order to fix the form issues. Where all we can use the below solution? 1. If form is broken while movement2. Som...

[

In ServiceNow using the list collector was tricky and helpful where we can able to perform/request more values in a single request Let’s understand the list collector functionality Selection of Multip...

[

Srikanth Peruma Giga Guru

I’m excited to share a recent achievement in leveraging ServiceNow’s powerful architecture to significantly enhance performance and scalability. Challenge: We needed to create ~1 million records with ...

[

Omkar Mukesh Mo Mega Sage

Hi All, I have started this #SNMonthlyChallenge Series wherein I would be covering 1 topic every month on how we can utilize the functionalities of ServiceNow to reduce our business FTE/Hours spent on...

[

Hi Everyone, Welcome back to my weekly blog post series of ServiceNow features in Washington DC release for week 3. Week 3: updateWithReferences(String reason) With Washington DC release, ServiceNow b...

[

Hello ServiceNow Enthusiasts! We’re back with another engaging episode of ServiceNow Socials, packed with insights, tips, and discussions to elevate your career and skills. Here’s what you missed in E...

[

Dear ServiceNow Community, We are writing to share some important news with you regarding our ongoing efforts to enhance the security and performance of our Personal Developer Instances (PDIs). As par...

[

Celina Zamora Administrator

Hello Everyone, OOB on HR Cases, ServiceNow provide the functionality to generate PDF documents via document templates however this functionality allows generation of only one document per case. With ...

[

PrashantLearnIT Mega Sage

Hi Everyone, Welcome back to my weekly blog post series of ServiceNow features in Washington DC release for week 2. Week 2: addExtraField() With Washington DC release, ServiceNow brought a new GlideRe...

[

So when I started integrating with FedEx - I probably had the only thing in mid - Use the Track API given by FedEx and build something which consumes this API. Then I looked at the docs here and saw a...

[

anubhavkapoor76 ServiceNow Employee

Hi All, Today I would be covering on how we can install Creator Studio on PDI. What is Creator Studio? Creator Studio is designed with non-developers in mind, offering a guided, intuitive environment ...

[

  https://youtu.be/6lQWr-cBfo0

[

AG - LearnNGrow Tera Patron

Hi Everyone, I am planning to start a weekly dose of ServiceNow features in Washington DC release. Please add your comments and let me know if I am missing anything. Week 1: setIntervalYearIncluded() ...

[

ServiceNow uses many intelligent tools to increase the productivity of our workforce. Let’s learn about them by going through an engineer's day. Some additional tools are listed at the end of the docu...

[

Ankush Agrawal ServiceNow Employee

Hello Everyone, Currently, My Mobile App Looks like below: — Steps to Change Image and Text Step 1 — Redirect to Static Media Section using sn_me_static_media_section.list and open the record. Step 2 ...

[

PrashantLearnIT Mega Sage

This article aims to guide Citizen Developers in creating applications. It describes day-to-day situations, and details points that need to be observed and followed, so that an application is successf...

[

carlosbertaso ServiceNow Employee

Hello Everyone, 1. Expert Certifications - Expert Certifications validate and acknowledge your experience, knowledge, and education. Earning these certifications expands your expertise and skills whil...

[

PrashantLearnIT Mega Sage

ServiceNow’s Now Assist brings Gen AI capabilities to the Now Platform. Now Assist helps you improve productivity and efficiency to deliver better self-service, recommend actions and deliver answers, ...

[

Anurag Tripathi Kilo Patron

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Page 5

Hello Everyone, If you ever get a requirement to pin the knowledge article in the agent assist of workspace or in the related search results of classic view follow the below steps.1. Go to the knowled...

[

PrashantLearnIT Mega Sage

Hi All, Today I would cover what is "Exit Loop flow logic" in ServiceNow.This is recently launched in Washington DC Release. Features:It exists from a flow logic loop when the conditions of an If flow...

[

Hello Everyone, In ServiceNow, the Flow API provides a powerful capability to execute actions from server-side scripts asynchronously, without creating execution details or other related records. This...

[

PrashantLearnIT Mega Sage

Hello Everyone, Did you know that you can sort a grouped list view by the number of rows per group? Just append one of the two parameters to the URL:&sysparm_group_sort=COUNT or&sysparm_group_sort=COU...

[

PrashantLearnIT Mega Sage

Hello Everyone, You can use $rootScope.$broadcast to notify other widgets and $rootScope.$on to receive the notification FIRING AN EVENT: Go to your desired widget and on the client controller do some...

[

PrashantLearnIT Mega Sage

Hello Everyone, Approval activity is being skipped due to the approvals not being in the same domain as the user submitting in the request. Approval activity is being skipped while using domain separa...

[

PrashantLearnIT Mega Sage

Hello Everyone, Sometimes you have a reference to a base table, but you REALLY need ServiceNow to pick up on the attributes of an extended table instead. Let's say for example you had a field which wa...

[

PrashantLearnIT Mega Sage

Hi All, This time its about Excel Parser API. How it can help us optimize and automate our processes. Month : MayTopic : Excel Parser Hope it helps.Please mark this article helpful if it helps you. Re...

[

Hello Everyone, In the Washington DC release, there is a new GlideRecord method called "addExtraField" that can help us write more efficient queries, especially when dot walking. The difference is obs...

[

PrashantLearnIT Mega Sage

Hello Everyone, There is an additional method available in the GlideAggregate class in the Washington DC release. It groups results by year for day-of-week trends. These trends are created using the a...

[

PrashantLearnIT Mega Sage

Hello Everyone, gs.getProperty returns the property value as string irrespective of the type of property being accessed. But, if you are in global scope and want to return a property as 'Boolean', you...

[

PrashantLearnIT Mega Sage

Hello Everyone, Now in the Washington DC release, you can set field messages and values on variables without needing scripts. It's all done through a Catalog UI Policy Action. This will save your time...

[

PrashantLearnIT Mega Sage

Hello Everyone, Did you know that you can allow base table lists (task, cmdb_ci, etc.) to include extended table fields from child tables (incident_state, os_version, etc.), and allow filtering on the...

[

PrashantLearnIT Mega Sage

Hello Everyone, When doing mutual authentication web service integration, by default, the ‘com.glide.communications.trustmanager_trust_all’ property is set to false. The Now platform only trusts certi...

[

PrashantLearnIT Mega Sage

Hello Everyone, The nodes that are assigned to your instance can be found from sys_cluster_state table. If my content helped you in anyway, please mark this content as BOOKMARK, SUBSCRIBE & HELPFUL Be...

[

PrashantLearnIT Mega Sage

Hello Everyone, Want to unlock an empty URL type field by default? Global level: Set this system property to true : glide.ui.unlock_empty_url At form level: Then use the below client script function o...

[

PrashantLearnIT Mega Sage

Hello Everyone, Did you know you could make a string field a hyperlink in list view? In the list view by default only the first field and reference fields appear as hyperlinks but using the [code][/co...

[

PrashantLearnIT Mega Sage

Hello Everyone, g_form.setValue() is one of the most commonly used client side API in Service Now. While using it on reference or list fields, it is a best practice to pass the display value as the 3r...

[

PrashantLearnIT Mega Sage

Hello Everyone, You can easily define what can be searched on the Service Portal by setting ‘Search Sources’ in the portal settings. Navigate to Service Portal > Portals, then select the portal record...

[

PrashantLearnIT Mega Sage

Hello Everyone, Because of an ask, I was looking for a way to identify a CMDB_CI class hierarchy. Came across this cool API SN provides – TableUtils(). https://developer.servicenow.com/app.do#!/api\_do...

[

PrashantLearnIT Mega Sage

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Page 6

Hello Everyone, If you are doing data transition ,its tedious task to export and import data when you have data limit (default limit CSV,XML,JSON export limit is 10k rows). An Export sets allow you to...

[

PrashantLearnIT Mega Sage

ServiceNow GENAI solution using Ollama API Code : anilvaranasi/ollamaIntegration (github.com) Ollama provides a way to locally run LLM (large language models), using this approach it is possible to in...

[

VaranAwesomenow Mega Sage

Hello Everyone, There is a pretty cool and useful utility in ServiceNow called Script Debugger which enables users with the script_debugger (or admin) role to debug (e.g. pause ) any server-side scrip...

[

PrashantLearnIT Mega Sage

Hello Everyone, When 'glide.security.admin.override.accessterm' is false, ACLs are evaluated cumulatively. If there are number of ACLs on any given field and the Admin Overrides option is false (not s...

[

PrashantLearnIT Mega Sage

Hello Everyone, Did you know about ServiceNow ‘Fix Script’, a method of running server-side code after an application is installed or upgraded? Fix Scripts provide some obvious benefits when compared ...

[

PrashantLearnIT Mega Sage

Hello Everyone, Here's some security advice for almost all environments regarding the flow_designer role. Some ServiceNow-provided roles out-of-the-box inherit the Flow Designer (flow_designer) role w...

[

PrashantLearnIT Mega Sage

Hello Everyone, - console.log("%cTest", "font-family:arial;color:red;font-weight:bold;font-size:3rem"); If my content helped you in anyway, please mark this content as BOOKMARK, SUBSCRIBE & HELPFUL Be...

[

PrashantLearnIT Mega Sage

When designing a integration solution in ServiceNow, that involves inbound REST API request, one of the lesser know architectural principles is the application of rate limits as part of the solution d...

[

dipak_thakor ServiceNow Employee

Recently I posted a poll on LinkedIn which received below responses so far. I concur that the Form Layout is a commonly preferred method for creating new fields, and it’s my preferred choice as well. ...

[

What’s ‘Ignore Cache’ in ServiceNow? Ignore Cache is a Glide Properties (records in the sys_properties table) field that impacts system performance. ‘ignore_cache’ is a way of avoiding database calls ...

[

Abhishek Pande1 Tera Guru

Hello Everyone, You can use a Mail Script to print out the last entry from the Sys Journal table in an email notification, but you can also just use the OOB system property ‘glide.email.journal.lines’...

[

PrashantLearnIT Mega Sage

Hello Everyone, Tired of writing hundreds of field level ACLs on a table to control access? Here is the solution: By using special variable root_rule we can achieve this. root_rule stores all field na...

[

PrashantLearnIT Mega Sage

Hello Everyone, If you create a template (sys_template) with the same name as the table, the template gets applied automatically to all new records created for that table. Ex: Create a template called...

[

PrashantLearnIT Mega Sage

Hello Everyone, While scrolling community to get an answer to my requirement, i found something useful worth sharing. Have you ever heard of GlideMultipleUpdate ? When you absolutely, positively have ...

[

PrashantLearnIT Mega Sage

Hello Everyone, Did you know you can generate a schema map to view and easily access different parts of the database schema? The schema map displays the details of tables and their relationships in a ...

[

PrashantLearnIT Mega Sage

Hello Everyone, Did you know that with the New York release of ServiceNow you can now edit your ServiceNow applications and files directly in Visual Studio Code with the help of the ServiceNow Extensi...

[

PrashantLearnIT Mega Sage

Hi All, End Flow action flow action helps us to end the flow at any given point of time.It helps us to stop running the current flow. Use End Flow within a branch of the flow to specify an exit condit...

[

Hello Everyone, Unable to retrieve all of the update sets to a target instance during deployment for a long duration project. Check system property “glide.update_set.retrieve_days”. By default it is s...

[

PrashantLearnIT Mega Sage

Hello Everyone, Have you tried to automatically populate an email object property? If an inbound email body contains name/value pairs with this syntax: : then an email object property is automatically...

[

PrashantLearnIT Mega Sage

Hello Everyone, Did you know that you can easily navigate through the platform with the following shortcuts? .list (e.g. sc_req_item.list) redirects you to the table's list view in the current tab .LI...

[

PrashantLearnIT Mega Sage

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Page 7

Hello Everyone, Your code is like your new puppy, named Fifi (French poodle). You yourself know and love Fifi, but nobody else quite understands what tricks Fifi can do and how Fifi behaves. So keep t...

[

PrashantLearnIT Mega Sage

Ever wondered how you could effortlessly turn your bright ideas into real-world solutions? Look no further. Introducing AppGallery on the Now Platform! It's where the ServiceNow Community turns ideas ...

[

Gireesh Patil ServiceNow Employee

Hello Everyone, Did you know that you could setup dynamic schedules for your SLA? Apart from the static schedule source, you can create a custom reference field on your target table (eg: Incident) ref...

[

PrashantLearnIT Mega Sage

Hello Everyone, Microsoft Entra ID is the new name for Azure AD. The names Azure Active Directory, Azure AD, and AAD are replaced with Microsoft Entra ID. Microsoft Entra is the name for the product f...

[

PrashantLearnIT Mega Sage

Hello Everyone, A new Attachment variable has been introduced in the Paris release for Service Catalog.With the new attachment variable, you can- Make an attachment mandatory- Make an attachment manda...

[

PrashantLearnIT Mega Sage

Hi Everyone, In certain scenarios, there's a need to check whether the currently logged-in user is a member of a specific group from the client side. For this I wanted to share a quick reference how w...

[

Overview Database Encryption with Customer-Controlled Switch (DBE with CCS) is an encryption solution that encrypts all data at rest when not in use in the database. Database Encryption with Customer-...

[

Abhishek Pande1 Tera Guru

This article talks about Mutexes (sys_mutex) and its uses in ServiceNow. Consider a scenario when update set deployment is not working and you came across below error: "You are not able to retrieve OR...

[

Abhishek Pande1 Tera Guru

Hello, While exploring Washington release features, came across new module added under User Administration application menu named "Time-Limited User Role". This feature adds in house OOTB capability w...

[

Hola Community, ServiceNow offers a safe space for developers to experiment and build: the Personal Developer Instance (PDI). Think of it as a free, personal ServiceNow sandbox to learn, test, and cre...

[

Hola Community, The Washington release of ServiceNow brought a powerful new feature to Flow Designer: Try Flow Logic. This innovative addition allows you to build more robust and user-friendly flows b...

[

Page collections/Extension Points refer to clusters of sub-pages distinguished by a specific extension point. It is available to configure for the viewport family of components.​ Reusability​ No owner...

[

Kamalesh ServiceNow Employee

Bonjour Community, ServiceNow Admins always struggle to untangle the web of user permissions in instance. So, SN product team took the ownership of this problem and introduced Access Analyzer utility ...

[

Hola Community, Time Limited User Role functionality was introduced in ServiceNow in Washington DC release to grant individual users roles temporarily for a certain period of time. After that time, th...

[

https://youtu.be/OjLdfawvBZI 

[

AG - LearnNGrow Tera Patron

Hola Community, PFB video with 10 new amazing features of Flow Designer which I love. Please mark this article as Helpful if it helped you. Cheers, Hardit Singh LinkedIn

[

Hi community, within my team we had a discussion about scripting within Flow Designer. We realized that we created tons of Script Actions for one time scripts. This caused our flow action list to grow...

[

Daniel Borkowi1 Mega Sage

Hola Community, We have to sometimes pull data from ServiceNow for analysis purposes or migrating to another system manually. This is a very easy and straightforward concept in ServiceNow to pull the ...

[

Our Agenda Builder for Knowledge 2024 will open tomorrow, which means registered attendees can build their customized Knowledge experience! Registered attendees will be notified to log in and add thei...

[

michelegaete ServiceNow Employee

Hi community! In this post I'll be detailing the steps needed to create an automated Custom Playbook Activity. It's great for those instances where you need records to be created or updated in the bac...

[

Alex Russian ServiceNow Employee

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Page 8

Hola Community, I'm thrilled to share the amazing energy and learnings from our recent ServiceNow Delhi meetup! It was a fantastic evening filled with enthusiastic attendees, insightful sessions, and ...

[

Hi All, I have started this #SNMonthlyChallenge Series wherein I would be covering 1 topic every month on how we can utilize the functionalities of ServiceNow to reduce our business FTE/Hours spent on...

[

Retrieving the Originating Client IP Address in ServiceNow Understanding how to accurately retrieve the IP address of the client making a request is pivotal in enhancing security measures, auditing, a...

[

Greetings Everyone, I trust you're all doing wonderfully well I'm pleased to announce that a new video tutorial is now up on YouTube Don't forget to hit LIKE SHARE & SUBSCRIBE to my Channel LearnIT If...

[

PrashantLearnIT Mega Sage

Greetings Everyone, I trust you're all doing wonderfully well I'm pleased to announce that a new video tutorial is now up on YouTube Don't forget to hit LIKE SHARE & SUBSCRIBE to my Channel LearnIT If...

[

PrashantLearnIT Mega Sage

Greetings Everyone, I trust you're all doing wonderfully well I'm pleased to announce that a new video tutorial is now up on YouTube Don't forget to hit LIKE SHARE & SUBSCRIBE to my Channel LearnIT If...

[

PrashantLearnIT Mega Sage

Greetings Everyone, I trust you're all doing wonderfully well I'm pleased to announce that a new video tutorial is now up on YouTube Don't forget to hit LIKE SHARE & SUBSCRIBE to my Channel LearnIT If...

[

PrashantLearnIT Mega Sage

Greetings Everyone, I trust you're all doing wonderfully well I'm pleased to announce that a new video tutorial is now up on YouTube Don't forget to hit LIKE SHARE & SUBSCRIBE to my Channel LearnIT If...

[

PrashantLearnIT Mega Sage

Greetings Everyone, I trust you're all doing wonderfully well I'm pleased to announce that a new video tutorial is now up on YouTube Don't forget to hit LIKE SHARE & SUBSCRIBE to my Channel LearnIT If...

[

PrashantLearnIT Mega Sage

Greetings Everyone, I trust you're all doing wonderfully well I'm pleased to announce that a new video tutorial is now up on YouTube Don't forget to hit LIKE SHARE & SUBSCRIBE to my Channel LearnIT If...

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PrashantLearnIT Mega Sage

Greetings Everyone, I trust you're all doing wonderfully well I'm pleased to announce that a new video tutorial is now up on YouTube Don't forget to hit LIKE SHARE & SUBSCRIBE to my Channel LearnIT If...

[

PrashantLearnIT Mega Sage

Hello All, Hope everyone is doing great Another video tutorial on YouTube is available now Please do LIKE SHARE & SUBSCRIBE to my Channel LearnIT If my content helped you in anyway, please mark this c...

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PrashantLearnIT Mega Sage

Hello All, Hope everyone is doing great Another video tutorial on YouTube is available now Please do LIKE SHARE & SUBSCRIBE to my Channel LearnIT If my content helped you in anyway, please mark this c...

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PrashantLearnIT Mega Sage

Washington D.C. Release Features ServiceNow released another Family Version named as Washington D.C. for early access on 1st Feb 2024. This was 23rd Release as per English alphabet. This release bring...

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AG - LearnNGrow Tera Patron

Hi All, Today I would cover how the day light saving works in ServiceNow. Here are the tips and tried methods. Daylight Saving Time (DST) is the practice of advancing clocks during summer months by on...

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Hi All, We all are seeing the issues these days that scheduled jobs are getting deleted when we apply remote updates or do the apply stash as they do not store by default in update set and do not save...

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Event Link: https://youtube.com/live/Wlj9AFRAUlA @AJ-TechTrek 

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AG - LearnNGrow Tera Patron

Hello developer friends! Our Now Learning pre-conference training is back at Knowledge 2024! Taking place May 5-6, 2024, pre-con is the place for you to gain the best-in-class technical training to ad...

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michelegaete ServiceNow Employee

Hi, @Harneet Sital & I were live earlier today, celebrating the 10th anniversary of ServiceNow CreatorCon, we spoke about our past CreatorCon experiences, shared some incredible memories, discussed wh...

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Hey there, Community friends! We've got some exciting news to share. Can you believe it? CreatorCon is turning 10 this year! It's been a journey filled with innovation, collaboration, and countless me...

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Chuck Tomasi ServiceNow Employee

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Page 9

When Washington DC release is around the corner, it’s that time of year again for us to learn about the new features, enhancements, and APIs that may be applicable to someone developing an application...

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Pradeep Sharma ServiceNow Employee

Event Link: https://youtube.com/live/Hs6ci2SoVBY

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AG - LearnNGrow Tera Patron

March is upon us, and with it comes the lead up to the event of the year... CreatorCon! CreatorCon, the heartbeat of our ServiceNow Community, is all about YOU – the developers, admins, architects, pr...

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jason_mckee ServiceNow Employee

Hola Community, What are Trend Reports in ServiceNow?Trend reports are like time machines for your IT data. They unveil the hidden story behind numbers, visualizing how metrics change over time. This ...

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Hi All, Today I would be covering an interesting thing how can you save your knowledge article which shows every screenshot, images, URLs in your PDFs. Please check below the steps: For exporting the ...

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In a recent article we discussed that it is not a good practice to create a reference field to the Choice [sys_choice] table. The Choice table is used internally by the platform and depending on the p...

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These properties, protected by the "maint" role, are crucial for system configuration but also sensitive from a security standpoint. While modifying them might seem tempting, it's important to priorit...

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Register today for our Now Platform® Washington DC release event and see how to take work to the next level with smarter, faster, and simpler experiences for everyone. Get a front row seat at our keyn...

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Chuck Tomasi ServiceNow Employee

7 Lost & 7 Founds 

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AG - LearnNGrow Tera Patron

Join us in celebrating International Women's Day by welcoming Kali Alexander, the host of #100DaysofServiceNow, as our special guest on Episode 11 of Unknown to Known. Date: March 9th, 2024 Time: 1:00...

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AG - LearnNGrow Tera Patron

In today's ever-changing tech scene, artificial intelligence (AI) stands tall as a beacon of innovation, particularly in app development. Recently, UX Researchers on our AI Platform Team conducted a s...

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Hello all, I have been working on several record producer requirements, where in lot of cases we need all the details entered by the end user in a text format. Sometimes in a description of the target...

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ServiceNow - Unknown To Known - Ep10 With Kapil Kurian Jacob https://youtube.com/live/hVryMwqVEKg

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AG - LearnNGrow Tera Patron

Seems like I'm on a bit of an optimisation binge at the moment. A lot of my recent ServiceNow coding has been to do with schema and relationships so I've been looking for the fastest and simplest ways...

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Robert Ninness ServiceNow Employee

Part of the "Tips 'N Tricks" series. I ran into this article on the weekend: Learning Popup Height Adjuster for NowLearning: Enhance Your Learning Experience! and thought "why didn't I think of that?"...

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Hola Community, As per definition from ServiceNow docs: "A unique 32-character GUID (Globally Unique ID), called a Sys ID (sys_id) identifies each record in an instance".Think of the sys_id as a 32-ch...

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Hello community, in this post I will be covering how to integrate Microsoft Dynamics with ServiceNow. In this integration we will set up automated task creation in ServiceNow when tasks are created in...

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Alex Russian ServiceNow Employee

This article is meant for Automated Test Framework users who use Test Generator and Cloud runner and are looking to increase the speed and accuracy of their test authoring and execution. In this artic...

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Oluyinkaoginni ServiceNow Employee

This is a cross-post of my article from https://sapphirenow.dev (https://sapphirenow.dev/post/wdc-oauth-part-1/). You can find the original and other articles I've written on this website, as well as ...

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Astrid Sapphire Giga Guru

Hi All, We have 3 choice actions in transform field mapping i.e. 1. Create2. Ignore3. Reject Let's us understand what they mean when you upload a sheet via load data. My Field Mapping: 1. If you selec...

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Page 10

The ServiceNow Developer Meetups have already been off to an amazing start in 2024! As we gear up for even more developer hangouts, exciting technical deep dives, and networking happy hours, I wanted ...

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Tanvi A Gokhale ServiceNow Employee

Hi All, Today I would cover about ACL roles table: This table stores which table ACL gives access to which role. Have a look at the screenshot below: Hope it helps you.I hope this article helpful. Ple...

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Hello Everyone, Explanation - Parse.xlsx (Example filename) formatted Excel files and access file data in the script. The GlideExcelParser methods can be used in global and scoped scripts. Use the sn_...

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PrashantLearnIT Mega Sage

Hello Everyone, Explanation - If you need to redirect from the Agent Workspace list to a specific URL then that can be done via a List Action. 1. Create List Action of type Client Script2. Use the bel...

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PrashantLearnIT Mega Sage

Hello Everyone, Explanation - The broadcast event sends the specified event (message) into the workflow context to pass along to the executing activities. The typical use of this method is to enable a...

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PrashantLearnIT Mega Sage

This blog is being updated with the latest info. Please see information with a * next to it as newly updated information. Please also subscribe to this blog post by clicking the drop down arrow to the...

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Lily Li ServiceNow Employee

Hi All, Today I would be covering the list of parent tables for the table given below: GlideRecordUtil - getTables(String tableName)Returns a Java ArrayList of the ancestors of the specified table nam...

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Answer is "YES". Let's see how we can disable or enable it. The following example shows how to disable GlideFilter case-sensitivity with the setCaseSensitive() method. The filter matches the condition...

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Hey there! Over the past year, the ServiceNow Developer community has seen some exciting growth, becoming a lively space for connection, learning, and skill development. As a developer, you've got a f...

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Hi All, Today I would cover GlideFilter API. The GlideFilter API enables filtering queries to determine if one or more records meet a specified set of requirements.Methods for this API are accessible ...

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Hi All, As you all know, that number format changes based on language.E.g. In Spanish/French comma (,) replace with dot(.) and dot(.) replaced with comma (,) Let's see how we can do this with our OOB ...

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We've all heard that GlideAggregate should be used instead of GlideRecord.getRowCount() if we just want a count of records, GlideAggregate is much faster. Take a look at the following script var encod...

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Robert Ninness ServiceNow Employee

Here's the question we will try to answer: Which flows can cause updates to records on the incident table? The ScriptableFlowAssociation GlideScriptable (which drives the "Flow Designer Flows" UI Acti...

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Robert Ninness ServiceNow Employee

Hola Community, Let's understand Query Business Rules in depth in ServiceNow. Imagine them as gatekeepers, standing between users and the raw data. These rules intercept queries before they hit the da...

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This is an interesting topic to know and read about. I was exploring and got this useful table which stores alot of information like. Flow InputsFlow OutputsParent FlowMain FlowDescriptionActive Note ...

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Hi All, Today I would cover this topic Flow Callable by client API. Do you know we can also call flow from Client API so if your flow is callable by Client API then this will be set to true!! See belo...

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Hi there, Explanation - Client-side debugging involves a different process and the use of different tools than what is used for server-side debugging. Below is a quick reference to some of the server-...

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PrashantLearnIT Mega Sage

Hi there, Explanation - There are different ways to debug code. The most common method is to output debug messages from scripts. In order to output debug messages, debug statements must be added direc...

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PrashantLearnIT Mega Sage

Answer is "YES". Below is the details: Enable a client script to trigger a flow, subflow, or action. Role required: security_adminConsider the implications of making a flow, subflow, or action client ...

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Hi All, I will cover today how I manage to solve this error of flow wherein it opened in read only mode. Error Details: flow is read-onlyflow can not be activatederror show "Insufficient access level ...

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Page 11

Hi there, Explanation - Debug Business Rules Displays debug messages for business rules which are considered server side scripts. If there are business rules from multiple applications affecting a tab...

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PrashantLearnIT Mega Sage

Hi there, Explanation - Many applications include a properties page that lists the most commonly used properties for that application. From these property pages, you can directly open the associated s...

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PrashantLearnIT Mega Sage

Hi there, Explanation - Session debugging is used to display debug messages in the ServiceNow user interface. The output for these options is displayed in separate areas depending on whether it is ser...

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PrashantLearnIT Mega Sage

Are you building your own web pages in the Now Platform®, or would you like to? UI Builder provides a WYSIWYG (what you see is what you get) interface for building web pages, for both low-code and pro...

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Dawn Jurek ServiceNow Employee

Features are elements of the Flow Designer UI. When feature filtering is turned off, users with the flow_designer role have access to all of the Flow Designer features. When feature filtering is turne...

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Hi All, Today I have got this error wherein I got this error. I was unable to select this table in lookup record action in ServiceNow.This is expected behavior of the platform.Here is the solution I a...

[

Hi there, Explanation - To create Universal Requests as the end user facing tickets for existing catalog items and record producers, we need to set the "UR certified" column of the Catalog item / Reco...

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PrashantLearnIT Mega Sage

Hi there, Explanation - A thread is the path taken when a program is executed. Generally, all programs have at least one thread that is provided by the JVM at the start of the program's execution. Thr...

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PrashantLearnIT Mega Sage

Hi there, Explanation - XMLstats.do, connects to the database to retrieve information about plugins not normally visible to an administrative user, valuable MID Server information, out-of-memory error...

[

PrashantLearnIT Mega Sage

Hi there, Explanation - The localhost log captures the following information: Transaction information Login information Application node errors: Stack traces Null pointer exceptions Script debug messa...

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PrashantLearnIT Mega Sage

Hi there, Explanation - To aid in performance evaluation, the Stats tool records statistics for system activities that affect performance such as the execution of queries, scripts, and transactions. T...

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PrashantLearnIT Mega Sage

Hi there, Explanation - The transaction log, which is accessed by navigating to System Logs > Transactions, records all browser activity for an instance. When debugging system issues, you can limit th...

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PrashantLearnIT Mega Sage

Hi there, Explanation - The Deleted Records module which is accessed by navigating to System Definition > Deleted Records, maintains a list of records that have been deleted from audited tables. The i...

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PrashantLearnIT Mega Sage

Pre-requisites You have installed the HR Service Delivery Integration with Workday store app – this will automatically install the Workday HR Spoke. You have set up the Workday HR Spoke successfully a...

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ppenkov ServiceNow Employee

Hi All, Today, I would like to cover how can we use "setdisplayValue()". This function is used when you are updating the reference field value and you are receiving the displayValue rather than the sy...

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Hi All, I have achieved this via custom script wherein we can allow user to select some specific number of values in list collector variable. If it exceeds more than 6 then it shows the error message ...

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Hi All, Today I would be covering what does "sys_ref_list" list layout covers: The "sys_ref_list" list layout of the target table controls the elements that are displayed under the list collector. Her...

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Explanation:- Creates a string from a JSON object. The JSON.stringify() method can only convert numbers, strings, and Java native objects to strings. It cannot convert user-defined objects to strings,...

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PrashantLearnIT Mega Sage

Explanation:- Creates an object or primitive type from a JSON formatted string. The JavaScript ES5 native JSON object is used instead of the JSON static methods. Example:- var str = '{"name":"George",...

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PrashantLearnIT Mega Sage

Hola Community, Are you getting started with ACLs? In this video, we will look at a very simple and straight forward example of creating an ACL on our all-time favorite table: Incident. This example w...

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Page 12

Hi All, Today I would cover what does this table "sys_one_extend_Capability" stores: This Table shows you all the capabilities which are enabled on your instance for GenAI For.e.g Generate Content, Ge...

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Hi All, Today I would be covering how we can create or automate building flows with a single click: ServiceNow® GenAI solutions are designed to meet this moment. The GenAI capabilities in this latest ...

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Declarative Actions (DA’s for short) have been around for quite a while now. Although trusty UI Actions are still going strong, and apply across all interfaces – including Next Experience-based ones, <!-- --><!-- --><!-- --><!-- --><!-- --><!-- -->...

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dylan_lindgren ServiceNow Employee

Hi Community Family, When you add or update a reference field value, the system logs it in the [" sys_ui_recent_selection "] table. this excludes catalog reference variables.By default, 15 entries are...

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PrashantLearnIT Mega Sage

H All, Today I would be covering the below Flow Error and how to resolve this: DescriptionWhen opening certain Flows in the Flow Designer they fail to load and you see the following Error:Flow SYS_ID_...

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Hello Everyone, Search Load Data in Filter Navigator, hit enter and then it will open to upload Excel file to create template. Sample Data added and load data. Click Submit. Check Import set is create...

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PrashantLearnIT Mega Sage

Here are all the useful shortcuts to extend pickers while using the Next Experience ;Application Picker -------- ctrl+alt+ADomain Picker -------- ctrl+alt+DUpdate Set picker -------- ctrl+alt+U If my ...

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PrashantLearnIT Mega Sage

Hi All, This post is a walk-through on how to get started with the Generative AI Controller, there is more to explore outside of this post but we wanted to get you started quickly! In this walkthrough...

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***Suspect you have bad code (such as current.update()) in one of your workflow activity? But don’t actually want to manually look through workflow ? *** Instead of searching through all your workflow...

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PrashantLearnIT Mega Sage

Autocomplete suggestions in reference fields use a STARTSWITH search by default. Using an asterisk (*) before your search term turns it into a CONTAINS search. You can use double asterisks (**) & it s...

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PrashantLearnIT Mega Sage

Indexing improves the performance of the database lookups. In ServiceNow, the coalesce field in a transform map is used to match a record from the source to the target.ServiceNow can find the target r...

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PrashantLearnIT Mega Sage

Hi All, Today I have covered the below topic of GenAI - Flow Features: Advanced features of GenAI What is Summarization?What is Generic PromptWhat is Generate ContentWhat is Sentiment AnalysisThe belo...

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You can attach a report as PDF in email notification. To do that just add the following line to your notification body. $freport:reportID:YOUR_REPORT_SYS_ID) Replace YOUR_REPORT_SYS_ID with sys_ id of...

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PrashantLearnIT Mega Sage

The Now Platform is uniquely positioned to integrate Gen AI into every process in every corner of a business to supercharge workflows. The Vancouver release makes Now Assist—our Gen AI experiences—gen...

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PrashantLearnIT Mega Sage

Table Cleaner is a scheduled job that runs once per hour (by default) to delete older, expired or unwanted records from tables.Follow the below instructions to enable data cleanup for a table1. In the...

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PrashantLearnIT Mega Sage

What is GenAIHow to enable GenAIWhat all does it provideWhich role is required to use its featuresWhat does the meaning of two star iconWhat does the help icon showsBasic features of GenAI The video a...

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Did you know we can Enable / Disable attachments on a table? Procedure Open a record in the table. Right-click the form header and select Configure > Dictionary. In the list of dictionary entries, sel...

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PrashantLearnIT Mega Sage

Did you know that manually updating the language translation of a form field versus a variable question can be done in 2 different ways? (Internationalization plugin activation and configuration is re...

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PrashantLearnIT Mega Sage

Steps to add Forms Background: Step 1 — Download an appropriate background for your form. Step 2 — Create an Image Record (bcg.png) and upload your downloaded background. Step 3 — Create a UI Macro (B...

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PrashantLearnIT Mega Sage

Hi All, I am very excited to cover these topics today wherein I would like to cover GenAI features in ServiceNow. Please have a look: Capabilities: It's ServiceNow Capabilities Help Icon Features Adde...

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Page 13

Did you know that additional logging is available when testing outbound REST or SOAP Messages? There are 3 levels of logging available: basic elevated all These levels can be set using either of the f...

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PrashantLearnIT Mega Sage

Have you ever had a requirement to force update a record without changing any field? setForceUpdate function of ServiceNow allows you to do that. Example below: var rec = new GlideRecord('incident');r...

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PrashantLearnIT Mega Sage

Did you know there are a set of methods available for portal widget's client controllers? OOTB there is a set of methods available under spUtil to help you speed up your scripting for the client-side....

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PrashantLearnIT Mega Sage

Hi All, Today I will talk about who has access to publish or retire an article in ServiceNow. Revised By Feature - Nobody can change this field as this is read only. User who has clicked on "Checkout"...

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Hi All, Today I would share what all "Ownership Group members" can do. 1. Each KB can have 1 ownership group and only "Knowledge" type groups can be selected in the ownership group.2. Ownership group ...

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When designing Integration Solutions for customers which require external systems to create or update records in ServiceNow you should avoid using ServiceNow's Table API for those operations. Table AP...

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PrashantLearnIT Mega Sage

Did you know that you can extend ServiceNow user criteria by adding a custom field and then use it in your User criterias? Here are the steps: To extend user criteria, simply add a reference field fro...

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PrashantLearnIT Mega Sage

Recommended Best Practices Governance and Change Management: Establish clear governance and change management processes to track and control changes to the platform. Use the update sets feature to man...

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PrashantLearnIT Mega Sage

Hello Everyone, When we add/remove any role to user or groups info messages will be shown on the page. If customer tries to add/remove role to user using server script of widget in custom portal once ...

[

PrashantLearnIT Mega Sage

I'm excited to share with you one of the most powerful features of flow and subflows. When working on long scripts, it can be overwhelming to write so many lines of code. That's why I've discovered a ...

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Details: When attempting to create or edit a knowledge article, the ownership group field would show up and disappears. Steps to Resolve: The visibility of ownership group is controlled by the followi...

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Details: When attempting to create or edit a knowledge article, the ownership group field is not showing group have type either as itil or assignment. This is an expected OOB behavior. Steps to Resolv...

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Do you know ServiceNow has provided the OOTB Business rule which will cancel the running flow designer if the state/stage changes to cancelled on Requested Item. Here is the details: Script: If my con...

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PrashantLearnIT Mega Sage

Hello Everyone, The normal auditing mechanism will record in the auditing tables (such as sys_audit) changes in the value of a field on a specific table. details the general steps for auditing specifi...

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PrashantLearnIT Mega Sage

If you want to know, how to hide 'New Interaction' in Service Operation Workspace. Follow the below steps Navigate to All > Now Experience Framework > Experiences. From the list of UX applications, se...

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PrashantLearnIT Mega Sage

Let me start with how you can develop without writing any script.The very important is to create a hidden variable on the form so that end user should not understand the logic behind our development. ...

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In the Vancouver release, there is one new field - Federated ID added to user table (sys_user), which is a unique identifier for an identity using a hashing function across the ServiceNow instances. B...

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PrashantLearnIT Mega Sage

Did you know, by default client callable script includes do not run on portal for external users with snc_external roles. To sort out this, create an ACL of type client_callable_script_include for you...

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PrashantLearnIT Mega Sage

Did you know you can apply template within a scoped application? Here is an example: var sys_id_of_template = ''; // provide here the sys_id of the template record var grObj = new GlideRecord(''); // ...

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PrashantLearnIT Mega Sage

Hi all, Today I read about what does the meaning or purpose of having "Wait" checkbox in Create Task activity in Flow Designer. So here is the definition below: To Block the flow until this task is Co...

[

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Page 14

Hi All, I have observed that there are few additional features came in Subflow Flow Designer.Please have a look below: Feature1: Category - You can now assign category to your SubflowsFeature2: Subflo...

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Building strong functionality begins with writing high-quality code. Make your code manageable, efficient, and scalable from the early stages. This helps to ensure good performance, reduces the chance...

[

Avoid using gs.sleep() in any script because it does not release session and will cause delays, and add logs to the script whenever gs.sleep() has to be used. Rather use the below server-side scriptin...

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Issue or Detailed Description The form hangs when trying to update or insert a record.But unable to find any error in any logs. Cause"gs.sleep();" is used in server-side scripts. Resolution or Steps t...

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Details A scoped application doesn't honor direct use of "gs.sleep()" function in "Application scope" scripts. Instructions or StepsThe "gs.sleep()" function can't be used in scoped application script...

[

Scripts in ServiceNow fall into two categories: Client-side Server-side Client-side scripts execute within a user's browser and are used to manage forms and form fields. A Client Script executes clien...

[

Have you ever wondered what’s the purpose of the bell icon on the top right corner of workspace? This icon shows workspace notifications. You can receive workspace notifications to get immediate updat...

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PrashantLearnIT Mega Sage

By default, client-callable script includes that do not explicitly set visibility, are public. glide.script.ccsi.ispublic property is to enable privacy control over all client-callable script includes...

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PrashantLearnIT Mega Sage

You may know that get() function can accept two arguments. When you pass two arguments, the first becomes the column for searching and the second is the value. But you should also know that get() can ...

[

PrashantLearnIT Mega Sage

Did you know that you can access parameters passed to UI page inside UI page client script directly? Example: UI Action to invoke UI page: var gdw = new GlideModal('validate_ui_page'); // name of UI p...

[

PrashantLearnIT Mega Sage

We do have the flow and workflow column in the list view of record producer but we do not use for Record producer. We only use it for Service catalog items i.e catalog items. For associating flow to s...

[

The answer is No. For example, trigger on "sys_flow_context" record created/updated with no conditions will immediately cause infinite loops and creating huge amount of the flow contexts in the system...

[

"sys_flow_context" is by default not included in the flow trigger table list, because it can cause loops easily if the trigger condition is not carefully designed.For example, trigger on "sys_flow_con...

[

Did you know that we can redirect end users to the portal after login? Use Case : If user is an end user or no roles then redirect to the portal when they login to ServiceNow. Below is the steps - 1. ...

[

PrashantLearnIT Mega Sage

Did you know that inline editing (being able to double click a field within a list and change the value) is also available on Agent Workspaces? You just need to set the below system property to True. ...

[

PrashantLearnIT Mega Sage

When conducting any cloning activities, there are risks involved such as loss of data or loss of development work. To minimize the likelihood of this occurring, there are three main things to consider...

[

PrashantLearnIT Mega Sage

Hi All, I have found this helpful article wherein we have to exclude OU: Exclude particular LDAP usersIf you cannot completely filter the LDAP user list using LDAP filter properties, you can exclude u...

[

Hi Team, Today I looked into it and found that we cannot create the assignment rules on any custom table which is not extended from parent task table. In this case, you have to create either Business ...

[

Steps:- Open the table and add a new table column. Add a new Item parameter -> Writeback to the New Action Item. Add a new UI parameter to the New Button Action under Functions. Add a new Action param...

[

PrashantLearnIT Mega Sage

Did you know that inline editing (being able to double click a field within a list and change the value) is also available on Agent Workspaces? You just need to set the below system property to True. ...

[

PrashantLearnIT Mega Sage

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Page 15

There are two scripts (option 1 & 2) that can be used to get information about table relationships and all tables that extend the current table. However, if you use ServiceNow GlideTableHierarchy API'...

[

PrashantLearnIT Mega Sage

Flow Trigger Execution is the table wherein we have flow trigger saved with the remote trigger ID and it stores the information if the flow trigger is scheduled. Table Name : sys_flow_trigger_auto_scr...

[

WorkflowWorkflow scripts provide an interface with the workflow engine.Use these methods to manipulate workflows. 1. cancel(record)Cancels all running workflows on this record by broadcasting the canc...

[

Hi All, Today I will cover about the useful functionality of ArrayUtil. The ArrayUtil API is a script include with useful functions for working with JavaScript arrays.These methods are available to an...

[

How to unlock the URL type variable by default Navigate to system properties -> UI properties search for the 'Unlock empty URL fields on form load' (glide.ui.unlock_empty_url) properties to set the de...

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PrashantLearnIT Mega Sage

If we want to use any addition information details received in the event/Alert from integration for ITOM Event Management alert correlation rule than we can use the tag based alert clustering. For tha...

[

PrashantLearnIT Mega Sage

Hi All, I read the below class today and found it is really helpful. Live Example/Real Time Scenario : When you are using one application in more than one instances of your company and you want to upd...

[

Hi All, I would be covering today how to fix the below error: Error coming to non-admin users on dashboard: Breakdown is not available because it does not apply to one or more contributing indicators ...

[

We can display 헽헿헼헴헿헲혀혀 헶헻헱헶헰헮혁헼헿혀 with customized colors on the list view of any table by creating a field of type "헣헲헿헰헲헻혁 헖헼헺헽헹헲혁헲"On the form view, this field type accepts 헱헲헰헶헺헮헹 헶헻헽혂혁; on the li...

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PrashantLearnIT Mega Sage

If you ever want to get a watermark from an email, you can use GlideEmailWatermark for doing this.Sample:var getEmail = new GlideRecord("sys_email");getEmail.addEncodedQuery("something");getEmail.quer...

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PrashantLearnIT Mega Sage

Authorization for script execution To make a instance secure we can restrict the usage of running scripts from sys_app_module table to the defined role within the property. - Navigate to sys_propertie...

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PrashantLearnIT Mega Sage

Role based multi-factor authentication We can Enforce Multi-factor authentication based on the roles assigned to the user. For example if a user has been assigned "admin", "security_admin" or "user_ad...

[

PrashantLearnIT Mega Sage

Hi All, Today we will discuss about what to do if an formula indicator shows an untruncated values. A formula indicator such as ([[Number of new incidents]] - [[Number of resolved incidents]]) / 10 st...

[

Hi All, Today I will cover the real time basic example of Indicator Sources in PA The following settings create an indicator source that collects new incidents daily:Name: Incidents.NewFrequency:Daily...

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Indicator sources are data sets consisting of filtered records from one table or database view. An indicator source configuration specifies a table, such as Incident [incident], conditions for filteri...

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Did you know you can configure the "Number of minutes to wait before collecting unread messages and sending an email to offline users" This can be done by configuring the system property "collaboratio...

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PrashantLearnIT Mega Sage

Did you know that ServiceNow offers many Dictionary Attributes to modify the behaviour of a table or a field? To administer Dictionary Attributes for a Table or a field simply navigate to: System Defi...

[

PrashantLearnIT Mega Sage

Can you send notifications in ServiceNow without creating a notification record in the notification table?that's right, with the "GlideEmailOutbound()" method, you can send email notifications directl...

[

PrashantLearnIT Mega Sage

Introduction:Are you looking for efficiently retrieving all catalog and record producer variables as a concatenated string? You're in the right place! In this blog post, I'll explain you through the p...

[

There are many undocumented ServiceNow APIs that have existed since the beginning. These are a couple that you may come across needing either as a system administrator or developer. The first is the G...

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PrashantLearnIT Mega Sage

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Page 16

Did you know that ServiceNow provides class "GlideSecureRandomUtil" for generating a random alpha-numeric String with the specified length ? Example: gs.info(GlideSecureRandomUtil.getSecureRandomStrin...

[

PrashantLearnIT Mega Sage

You can include new line and special characters while sending values in REST API. Simply use this function and get the value you want to send in request body Example script: function jsonEncode(str) {...

[

PrashantLearnIT Mega Sage

Events fired related to attachments Ever needed to know for audit purposes if user has downloaded an attachment? Or user has deleted an attachments? There is OOTB events triggered which can be used. E...

[

PrashantLearnIT Mega Sage

NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATEAssumes having a good intermediate level of knowledge and/or ...

[

Error Message Like this: An error message like the one below (related to a particular module) may appear for cross-scope access issues:Execute operation on Script Include 'SysRelatedList' from scope '...

[

Did you know that a journal field is a special type of field which actually saves data on various other tables. When inserting a journal entry all of the following tables are affected: sys_journal_fie...

[

PrashantLearnIT Mega Sage

Did you know: You can assign a user the snc_read_only role and it will make everything which they can already access become read only. This role does not function by itself and must be assigned with o...

[

PrashantLearnIT Mega Sage

Did you know: If you use an OR condition in a list filter then then the search magnifying glass will be disabled with a tooltip that says 'This filter query cannot be edited'. To workaround this issue...

[

PrashantLearnIT Mega Sage

Script - var gdt = new GlideDateTime('2023-12-13 08:00:00'); // Check your system datetime format if you don't get desired resultgs.info(new GlideTimeAgo().format(gdt)); Result - If my content helped ...

[

PrashantLearnIT Mega Sage

Hi All, I have found this wherein the indexOf function return different results in different scenario. Please have a look at below scenarios: Example 1 : When the watch list is null on this record whi...

[

Hi All, I have recently found that when "email_body_text" contains "From:" the inbound action will trim the text starting with "From:" Example: 1. You have a inbound email with below text: Hi user, Ye...

[

The sn_hr_core.transfer_case.ignored_fields sys property can be set with fields that are not copied in an HR case transfer. Example :- If my content helped you in anyway, please mark this content as B...

[

PrashantLearnIT Mega Sage

Hello Everyone, Search Catalog Builder in Filter Navigator, hit enter and then it will open a new tab to use catalog builder. Click Continue. You will redirect to some catalog item templates to create...

[

PrashantLearnIT Mega Sage

Hi All, Today I have found this issue wherein I have got to know that user who was running the flow deactivated or doesnt have the required roles to enter into demand table. so due to this my paramete...

[

Hi All, Today I have come across very different issue in Flow Designer wherein the Run As user is the one who initiates the session. Note the below statement very carefully: 1. By default, user who in...

[

Hi All, It is a very useful API specially helps you to reduce writing less code in Client Side Scripting. ShortCut metjods to fetch logged in user values. Please have a look: GlideUser API The GlideUs...

[

You can enable hierarchical list in a related list? A hierarchical list allows a related list to have the option to show child records associated with the parent. This can be useful to see all related...

[

PrashantLearnIT Mega Sage

Do you know we have some properties available in ServiceNow for logging the outbound request glide.outbound_http_log.override When this property is set to true, the property glide.outbound_http_log.ov...

[

PrashantLearnIT Mega Sage

You can do the following GlideQuery for a simple aggregate count and this can be an alternative to getRowCount.new GlideQuery.parse('incident','active=truepriority=3').count() If my content helped yo...

[

PrashantLearnIT Mega Sage

Hola Community, The GlideForm client-side API provides methods for managing form and form fields including methods. Here is a video explaining important methods available in this API. Please mark this...

[

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Page 17

Hola Community, The GlideUser API provides properties and methods for finding information about the currently logged in user and their roles. Here is a video explaining all the properties and methods ...

[

Hi All, We have a class which helps us to copy the attachment from one record to another record in ServiceNow. Please have a look: GlideSysAttachment()Creates an instance of the GlideSysAttachment cla...

[

Hi All, Today I will talk about how to use the input variables in Script Step of your Flow Designer. Please have a look: Use Script steps to run server-side JavaScript in an action. Script steps inclu...

[

Cross-Site Scripting (XSS) is a security vulnerability that can occur in web applications and allows an attacker to inject malicious code into a web page that is viewed by other users. This can result...

[

PrashantLearnIT Mega Sage

Navigate: Automated Test Framework > Administration > Table Cleanup Click New Tablename: Age in seconds: 1 day's worth of seconds (60x60x24 = 86400) or a week or whatever you want to keep Cascade del...

[

PrashantLearnIT Mega Sage

VMUtils is a class in the ServiceNow system that offers utility functions for discovering and provisioning virtual machines. This class comes in handy for system administrators and developers who work...

[

PrashantLearnIT Mega Sage

Post Quebec release the property "glide.pop3.reply_separators" has ben deprecated. Now you may think what is the use of this property. So the use case is : when an inbound action of type reply is crea...

[

PrashantLearnIT Mega Sage

Do you know prior to the Tokyo Release, ServiceNow’s server-side JavaScript utilized ECMAScript 5. “ECMAScript” is basically the version of JavaScript. Newer versions have come out with some helpful f...

[

PrashantLearnIT Mega Sage

Do you know how to call a script in the reports and why? There are multiple scenarios which we can not perform by the simple filters in the reports. Example: Show all the survey response questions if ...

[

PrashantLearnIT Mega Sage

An Inside Look: Exploring the All-New ServiceNow MVP 2.0 Program together with @Allen Andreas and @Mark Roethof renowned experts and MVPs in ServiceNow. @Harneet Sital Youtube : https://www.youtube.co...

[

Hear out @Pranav Bhagat and @Harneet Sital to learn more about what developer's meetups are, which are the various chapters, and how you can join and contribute to a meetup around you in this session....

[

So here's a little tip about ServiceNow reports and dashboards! Let's say you have a requirement for displaying a report within multiple tabs on a dashboard or homepage based on a criteria that is onl...

[

PrashantLearnIT Mega Sage

Create Record Producer in just 2 minutes: 1 - Navigate to the target table definition. 2 - Click on the "Add to Service Catalog" related link. 3 - Select the fields you wish to include in the record p...

[

PrashantLearnIT Mega Sage

Hi All, Let's see what all things are important and to be remembered with Flows having atleast one role assigned. Please have a look. You can assign multiple roles to a flow. Selecting new roles repla...

[

Hi All, Today I would like to cover that how we can create a flow with roles. See below: Create a flow or subflow that runs with assigned roles. Assigning roles enables you to create a user-initiated ...

[

In ServiceNow, the GlideRecord query is a powerful tool for retrieving data from the database based on specific conditions. When working with large amounts of data, it is important to use the GlideRec...

[

PrashantLearnIT Mega Sage

ServiceNow provides a GlideSystemRunLevel API which allows applications to manage and control their operational state based on the current system run level. The system run level is a concept that defi...

[

PrashantLearnIT Mega Sage

Hi All, I would be covering very interesting topic in ServiceNow wherein we will see how and what is the benefit of handling errors in Flow Designers in ServiceNow. Enable your flows to catch errors. ...

[

Hi All, Today I would be covering how we can create multiple versioning of an article. The Article Versioning feature allows knowledge contributors to create multiple versions of a knowledge article. ...

[

You can stop processing of an inbound action using script. Use case - Customer has a requirement that when an email is sent to ServiceNow from a particular email address, no case should be created if ...

[

PrashantLearnIT Mega Sage

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Page 18

When you create a Scoped Application there are basically 2 ways to deploy it for a customer - Publish to Application Repository or use the Publish to Update set UI action. If you publish to the Applic...

[

PrashantLearnIT Mega Sage

Did you know that in ServiceNow, there’s a property called "com.glide.loader.verify_target_field_size" that allows you to automatically expand the staging table field length based on incoming data, ev...

[

PrashantLearnIT Mega Sage

Description In most cases, it is recommended that report creators and editors use the new Report Designer when working with reports. In newer releases of the ServiceNow product the original Report Bui...

[

PrashantLearnIT Mega Sage

Did you know getBytes function in attachment script has some size limits? getBytes function is used in attachments scripts to get base64 data. This function has a payload limit of 4MB which means atta...

[

PrashantLearnIT Mega Sage

We can add a 헱혆헻헮헺헶헰 헰헵헮헿헮헰혁헲헿 헰헼혂헻혁헲헿 underneath any multi-line field, it indicates the number of characters left before reaching the limit. To leverage this feature, enable the system property named...

[

PrashantLearnIT Mega Sage

We can display 헽헿헼헴헿헲혀혀 헶헻헱헶헰헮혁헼헿혀 with customized colors on the list view of any table by creating a field of type "헣헲헿헰헲헻혁 헖헼헺헽헹헲혁헲" On the form view, this field type accepts 헱헲헰헶헺헮헹 헶헻헽혂혁; on the l...

[

PrashantLearnIT Mega Sage

Difficulty in changing the color of homepage with new UI? Follow below steps: Create a new record in sys_ux_style table with type 'Core' Add style like below. You can copy as many property as you like...

[

PrashantLearnIT Mega Sage

NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: BEGINNER Assumes a good beginner level of knowledge and/or familiarity wi...

[

It’s all about learning, networking, and fun Over 200 of you showed up across these cities – how incredible is that? These Meetups were jam-packed! We dove into the awesome features of the Vancouver R...

[

Tanvi A Gokhale ServiceNow Employee

Employee Health The Employee Health Tracker App/Portal enables an organization to keep a digital record of an employee’s health on a regular basis. The tracker can be customized to the needs of the co...

[

Image Source: FreeImages‍ ServiceNow Application Development, also known as App Engine or Creator Workflows, is a powerful platform feature that allows users to create custom applications tailored to ...

[

NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. I had a great time at the ServiceNow World Forum in Irving, Texas! It was good to catch up ...

[

Hear out @Pranav Bhagat and @Ishaan Shoor to learn more about what developer's meetups are, which are the various chapters, and how you can join and contribute to a meetup around you in this session. ...

[

NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATEAssumes having taken the class SSNF and has good intermediate...

[

The Devvies App of the Year Contest 2024 Frequently Asked Questions Where do I apply? Great question! Submit your app to The Devvies 2024 contest here. Once your app is submitted, spread the news! Inf...

[

The Devvies Tera Explorer

The Devvies App of the Year Contest 2024 Submission Walkthrough Entering The Devvies App of the Year contest shouldn’t be a daunting task, and we’re here to make sure it isn’t! Follow this straightfor...

[

The Devvies Tera Explorer

The Devvies 2024 App of the Year Contest Judging Criteria The Devvies contest welcomes developers of all skill levels, and the criteria used to select finalists is based on the responses in your appli...

[

The Devvies Tera Explorer

ServiceNow Inc. The Devvies 2024 App of the Year Contest OFFICIAL RULES NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN. VOID WERE PROHIBITED BY LAW. ELIGIBILITY: The “Devvies” Contest...

[

The Devvies Tera Explorer

Hola Community, Reassignment Counter is just a field provided on Task table by ServiceNow. However, it's just more than a field when it comes to its usability. I was intrigued how straightforward yet ...

[

We had a fantastic session earlier with Senior Developer Advocate - @pranavbhagat our exclusive MVPs @Mohit Kaushik Atul Grover, @Harneet Sital, and myself where we talked about the #BuildWithRPA Chal...

[

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Page 19

NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: ADVANCED Assumes having taken the class SSNF and has good intermediate to...

[

NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: ADVANCED Assumes having taken the class SSNF and has good intermediate to...

[

Hola Community, In this example, the flow runs everyday as a job and ensures the integrity of our Assignment Group table.This will make certain that we always have active managers in all the Assignmen...

[

Hey everyone! I will be attending the ServiceNow World-Forum in Dallas (actually Irving: https://www.irvingtexas.com/convention-center/) on October, 25th. I will be hanging out with all the cool kids ...

[

NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATEAssumes good intermediate level knowledge and/or familiarity ...

[

Mondays It's Monday morning, and you just came into the office after a very long Go Live weekend. All the SAP changes were sent into production, and now you are just eager to get the first end user fe...

[

M_Enevoldsen ServiceNow Employee

Hola Community, "Can we create a reusable functionality in ServiceNow to handle approvals?" This was a question asked on ServiceNow Community recently.I was intrigued by this question and started to p...

[

Hola Community, The requirement is to replace KB article Author Name with Knowledge Base Manager Name. The logic was not straightforward as it involved dot walking and reading List type of field. Plea...

[

Hola Community, In this video, we will see how can we call Flows using your scripts in Business Rules and Script Includes. Also, we will discuss, in what situations you would use scripts to call your ...

[

Hola Community, In the previous video we had discussed what to when an unexpected errors occurs in your flow. In this video, we will look out for couple of ways to prevent an integration error from oc...

[

Hola Community, We had discussed about Error Handling in depth in this videos. Now, after understanding the basics, here is real world scenario of implementing Error Handling in ServiceNow which will ...

[

Hello Community Members, In this video, I will cover Navigation Filter Switch as this is new thing to learn as well for many of us. If my video/content helped you in anyway, please mark this video/con...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Vancouver Release Feature - Security Attributes. If my video/content helped you in anyway, please mark this video/content as BOOKMARK, SUBSCRIBE & ...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Vancouver Release Feature - Integration Hub Import Enhancements. If my video/content helped you in anyway, please mark this video/content as BOOKMA...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Vancouver Release Feature - Flow Designer Enhancements. If my video/content helped you in anyway, please mark this video/content as BOOKMARK, SUBSC...

[

PrashantLearnIT Mega Sage

Hi everyone, I'm thrilled to announce that I've successfully completed the ServiceNow #BuildWithRPA Challenge! It was an incredible journey, learning about automation, and applying it to real-world sc...

[

We had a fantastic session today with Senior Developer Advocate - @pranavbhagat our exclusive MVP's @Mohit Kaushik , Atul Grover, @Ishaan Shoor and I where in we talked about the #BuildWithRPA Challen...

[

Streamlining Business Operations: ServiceNow and SAP Integration with Integration HubIn today's rapidly evolving business landscape, seamless integration of critical software systems is essential to s...

[

We can create a client callable script include for that var onDemandDiscoveryUtil = Class.create(); onDemandDiscoveryUtil.prototype = Object.extendsObject(AbstractAjaxProcessor, { checkIP: function(ip...

[

Hi, Harneet and I caught up with Shao to discuss ServiceNow Gen AI, if you were not able to catch up with us live, you can watch the recording of the stream using the links below. Linkedin liveYoutube...

[

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Page 20

Part of the Developer Toolbox Series.Simple Form button and List context menu UI Action that allows a developer to open an Application in Studio from either a form or list view: Limited to users with ...

[

Hey y’all! We’re back and better than ever with another #BuildWith Challenge - this time focused on Robotic Process Automation (RPA)! Harness the power of bots to automate repetitive tasks, boost effi...

[

laurenmcmanamon ServiceNow Employee

Hey Vancouver BC and surrounding peeps! I invite you to join us in Vancouver, British Columbia, at the Rosewood Hotel Georgia on September 20 from 3:00 – 6:00 p.m. PDT for our first ever in-person Now...

[

Chuck Tomasi ServiceNow Employee

Hey everyone! I'm thrilled to share a special moment with you all. As a ServiceNow Developer MVP, I received a surprise gift from ServiceNow, and I can't wait to unbox it right here on my channel. Joi...

[

Hello Community Members, In this video, I will cover Update Selected/Update All Context Menu as this is new thing to learn as well for many of us. If my video/content helped you in anyway, please mark...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, Vancouver Release Feature - Access Analyzer. If my video/content helped you in anyway, please mark this video/content as BOOKMARK, SUBSCRIBE & HELPFUL Best Rega...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Vancouver Release Feature - New Data Type - Geo Point. If my video/content helped you in anyway, please mark this video/content as BOOKMARK, SUBSCR...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Vancouver Release Feature - Redesigned Application Manager. If my video/content helped you in anyway, please mark this video/content as BOOKMARK, S...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Formula Builder or Use of Formula Builder as this is new thing to learn as well. If my video/content helped you in anyway, please mark this video/c...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover CSV File Support & Auto Map Fields & Mapping Fields Alphabetically in IntegrationHub - Import UTAH Release. If my video/content helped you in anywa...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Mapping Fields & Descriptions Added & Schema View & App Engine in UTAH Release. If my video/content helped you in anyway, please mark this video/co...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Associated Flows & Convert actions to Subflow & Support for Stages in Flow Designer in UTAH Release. If my video/content helped you in anyway, plea...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Favourite's Grouping & Multi-Menu Filtering & History Details in UTAH Release. If my video/content helped you in anyway, please mark this video/con...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Script Editor or Identity Center in UTAH Release. If my video/content helped you in any way, please mark this video/content as BOOKMARK, SUBSCRIBE ...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Auto-Populate Variable in UTAH Release. If my video/content helped you in any way, please mark this video/content as BOOKMARK, SUBSCRIBE & HELPFUL ...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Dark Theme or Theme Builder in UTAH Release. If my video/content helped you in anyway, please mark this video/content as BOOKMARK, SUBSCRIBE & HELP...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Requested For Variable Type. If my video/content helped you in any way, please mark this video/content as BOOKMARK, SUBSCRIBE & HELPFUL Best Regard...

[

PrashantLearnIT Mega Sage

Hello Community Members, In this video, I will cover Column Label in a Form or Field Label Override. If my video/content helped you in any way, please mark this video/content as BOOKMARK, SUBSCRIBE & ...

[

PrashantLearnIT Mega Sage

What’s in a name? That which we call a rose by any other name would smell as sweet. William Shakespeare Have you ever wondered about the Action name field on a UI Action? The documentation for UI Acti...

[

Part of the Developer Toolbox Series. Related Tools:"Expand Article Editor +" Tool for KB Articles"Expand Message HTML Editor +" Tool for Email Notifications Here's a tool to help Email Template edito...

[

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Page 21

Part of the Developer Toolbox Series. Related Tools:"Expand Article Editor +" Tool for KB Articles"Expand Message HTML Editor +" Tool for Email Templates Here's a tool to help Notification editors exp...

[

Part of the Developer Toolbox Series. Related Tools:"Expand Message HTML Editor +" Tool for Email Notifications"Expand Message HTML Editor +" Tool for Email Templates Here's a tool to help Knowledge a...

[

IntroductionThe Microsoft AD Spoke enables the organizations to automate the actions to Create, delete, and manage objects in Microsoft Active Directory with low-code capability. Through the flow desi...

[

Isa Carotti Tera Explorer

Hi, Harneet and I caught up for a Career conversation session with Mohit Kaushik, if you were not able to catch up with us live, you can watch the recording of the stream using the links below. Youtub...

[

Now Platform Vancouver release early availability! When Vancouver release is around the corner, it’s that time of year again for us to learn about the new features, enhancements, and APIs that may be ...

[

Pradeep Sharma ServiceNow Employee

Hi, Harneet and I caught up with Jake & Dan to demystify the ServiceNow CMA Program, you can catch up with the recording of the stream using the links below. LinkedIn live Youtube stream

[

Hi, Harneet and I caught up with Martin Ivanov to demystify the ServiceNow CTA Program, you can catchup with the recording of the stream using the links below. Linkedin Live Youtube Stream Regards, Is...

[

We concluded another chapter for the Melbourne ServiceNow Developer meetup on 23rd June 2023. ServiceNow Developers & enthusiasts joined us for this virtual/online knowledge sharing event. We deep div...

[

Have you been involved in Customer Service Management (CSM) implementations or configured the Customer/Consumer Portal? If so, we have a research opportunity where you can provide feedback on new prod...

[

Isha_Mahajan ServiceNow Employee

Part of the Developer Toolbox Series. A companion to the "Show Form Sections" Tool. A simple Form context menu UI Action which opens a new window/tab with a list of the "Form" records for the particul...

[

Part of the Developer Toolbox Series. The reverse of the "Update Query with Selected Record(s)" Tool. Sometimes you need to remove a couple of specific records from a List View query so you can export...

[

Hola Community, "Your code should error out gracefully"This is a quote which you might have heard a lot in your scripting career. To follow this, we were using try catch.But, how do we do that in Flow...

[

Here is some insights regarding Declarative Actions and their significance in our workspace. Traditionally, when we needed to incorporate buttons into the workspace, we would simply add the button com...

[

User500395 ServiceNow Employee

Hola Community, There are situations when end users are presented with long list of choices in the choice field(dropdown) and it becomes really difficult for them to search for the option which they h...

[

Come one, come all! Last month, Dave Wright, our Chief Innovation Officer, shared out the winners of our inaugural The Devvies: App of the Year Contest. In case you missed the announcement at Knowledg...

[

Chuck Tomasi ServiceNow Employee

ServiceNow is excited to announce the release of Vancouver, our latest platform update. Upgrading to a new release introduces a wealth of new features, we invite you to join our August webinar: Vibran...

[

Chuck Tomasi ServiceNow Employee

Recently I was working on a POC for one of my customers and we wanted to use Workspace as a main UI for a custom app we were building. It seemed pretty straightforward at the beginning, you can select...

[

Alisa Tipisova ServiceNow Employee

Iterations in Flow Designer in ServiceNow allow you to repeat a set of steps a specified number of times or until a certain condition is met.There are two ways iterations are implemented in Flow Desig...

[

Hola Community, A Subflow is a reusable sequence of actions that can be added to multiple flows.Why do we need a Subflow?1. Reusability2. Break down complex flows3. Encapsulation4. To improve performa...

[

Hola Community, Flow variables are temporary storage locations for data that can be used within a flow. They can be used to store data that is entered by the user, or data that is generated by the flo...

[

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Page 22

Part of the Developer Toolbox Series. The reverse of the "Update Query WITHOUT Selected Record(s)" Tool. Sometimes you need to get a couple of specific records into a List View query so you can export...

[

Knowledge 2023 Day 3: The last day, the last gift. Keynote The Right Honorable Jacinda Ardern, calls to become bridge builders, fostering understanding and connecting people. She shared powerful stori...

[

Knowledge 2023 Day 2: What happens in Las Vegas leaves Las Vegas. Keynote Unveiling the Power of the Now Platform: Inspiring keynote by CJ Desai, President & COO of ServiceNow. Explored how the Now Pl...

[

Knowledge 2023 day 1: Unforgettable moments and inspiring stories! (Eric and me at the ServiceNow logo) Knowledge 2023: Where voices are heard, diversity thrives, and inspiration ignites! Together, we...

[

Hola Community, With Parallel flow logic, we can run actions or sub flows in separate paths parallelly. To learn more about Parallel Flow logic, refer below video Please mark this article as Helpful i...

[

Part of the Developer Toolbox Series. Sometimes you need a new Database View that's just slightly different from an existing one. Instead of creating it from scratch, this UI Action/UI Page combinatio...

[

Part of the Developer Toolbox Series. This is a simple addition to the OOTB "Try It" Related Links UI Action. Whereas the OOTB one will validate the View, this one will just try to open it up. I'll le...

[

Part of the Developer Toolbox Series. ServiceNow gives us a "Copy sys_id" Context Menu to easily grab the sys_id from a record in a List view. Would be nice to have one that does it for multiple recor...

[

Hola Community, Have you seen this message in your Flow Context.Flow reports not available. Check system property com.snc.process_flow.reporting.level Open Context RecordFrom Rome release onwards Serv...

[

Knowledge 2023 is right around the corner! Once again, I'm honored to be able to speak at the conference on how you can save 1000s of hours annually using Integration Hub - Extract Transform Load on T...

[

Hi Everyone, Mark your calendars for our upcoming live stream episode, where Harneetsingh Sital and I meet with the Sr. Developer Advocate and the face of ServiceNow Chuck Tomasi talk and learn more a...

[

The best thing about the ServiceNow Community is how vibrant, diverse, and welcoming it is! And we want to highlight the people who make it special by featuring you on our website and at the upcoming ...

[

laurenmcmanamon ServiceNow Employee

Are you using GlideRecordSecure in your ServiceNow scripts? I recently stumbled upon a question about GlideRecordSecure and how it differs from GlideRecord. Although I had heard of GlideRecordSecure b...

[

Mark your calendars for our upcoming live stream episode, where Harneetsingh Sital and I catch up over coffee with our Senior Developer Advocate, Pranav Bhagat During this episode, Our conversation ma...

[

When Melbourne works the world works! We concluded another chapter for the Melbourne ServiceNow Developer meetup on 28th March 2023 Strike Bowling Melbourne Central. This time around it was about Let'...

[

Hey all, as we get closer to Knowledge 23, I wanted to provide the transcript for this episode of the Break Point podcast on CreatorCon. Different people have different preferred ways to consume conte...

[

Hola Community, Universal App Connector(UAC) is used to record automations on Windows, Java, and web applications using Robotic Process Automation(RPA) Desktop Design Studio.Here is a video to underst...

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Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, "ServiceNow has created an automated workflow to request the database footprint of an Instance via a Service Ca...

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Part of the Developer Toolbox Series. Here's a simple Relationship record so you can add a "Field Labels" Related List to the Database View Form View: To add it, create a new Relationship record (Syst...

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Hola Community, Well, it's a refreshing Monday. Let's start off this week by creating our first use case in Robotic Process Automation(RPA). In this project, we will be inserting data into an existing...

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Hola Community, There are four applications of Robotic Process Automation(RPA) in ServiceNow.1) RPA Hub2) Unattended Robot3) Attended Robot4) RPA Desktop Design StudioHere is a video which explains st...

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Hola Community, Robotic Process Automation (RPA) is an emerging technology that automates repetitive and mundane tasks. It uses software robots, or bots, to imitate the actions of a human user and com...

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Hola Community, Did you know that Robotic Process Automation(RPA) is available in your PDIs starting ServiceNow Utah release.RPA was introduced in San Diego release but it has been made available to a...

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Are you ready for an exciting and innovative opportunity that will push your skills to the limit? Look no further than the CreatorCon Hackathon! Visit https://devlink.sn/hackathon to learn all about t...

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Included in the Developer Toolbox Update Set available on Share (link to Share in the post). A List context menu/List choice UI Action and UI Page, allowing a user to quickly and easily reorder a numb...

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Hi All, Did you know the System Property holds great significance in ServiceNow when it comes to implementing restrictions at various levels. I have made a video on one system property which is equall...

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Gunjan Kiratkar Tera Sage

Hola Community, ServiceNow is all about automation. Talking about a small underutilized automation provided by ServiceNow, discover how a syntax editor macro can help you saving time by not to writing...

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General availability (GA) for the Utah Release of ServiceNow is here! While the Developer Program has been working on creating Utah content for you all, our 2023 ServiceNow Developer MVPs and Communit...

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Included in the Developer Toolbox Update Set available on Share (link to Share in the post). Similar to the "Show Form Sections" tool, this simple List Context Menu will show the user any custom Views...

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A customer sent us a list of questions which I found to be coming from this article https://servicenowthink.wordpress.com/2019/09/10/how-servicenow-is-updating-its-tech-stack-and-using-graphql Here ar...

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Marc Mouries ServiceNow Employee

Hola Community, Here is a video on creating a report on Catalog Variables in ServiceNow. Please mark this article as Helpful if it helped you. Cheers, Hardit Singh

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Today I posted a 21-part series on YouTube on Scripted REST APIs: https://www.youtube.com/playlist?list=PLrhqGp3sUzhvrPxGcTawhMl6v49ACCTlG It covers: creating an API and its resources (GET, POST, etc....

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Jason Nichols ServiceNow Employee

Hello Everyone, Hope you are doing well. ! In ServiceNow, Client scripts and UI policies are powerful tools that allow developers to Customize the user interface and automate processes. However, what ...

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Gunjan Kiratkar Tera Sage

Included in the Developer Toolbox Update Set available on Share (link to Share in the post). Related to the "Try It (Portal)" and "Try It (Select a Portal)" Tools. Simply opens a new tab/window with t...

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Hola Community, In the below video, the users will be able to see the records they had approved in last one year (or they can customize the timeline). Please mark this article as Helpful if it helped ...

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Are you a mobile app developer? Looking for an opportunity for your feedback to shape the mobile app experience? If so, we're currently improving the way mobile apps are built using ServiceNow and wou...

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Jessica Shaw ServiceNow Employee

This is your chance to show off your innovation and creativity, inspire your peers, and get major Community recognition! Oh....and exclusive ServiceNow swag, of course So, what exactly is The Devvies ...

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Chuck Tomasi ServiceNow Employee

Don't forget to join our inaugural APJ-friendly Creator Toolbox episode tomorrow!Date: 21st Feb 2022Time: 2:30 PM IST/ 1 AM PTLink: https://www.youtube.com/watch?v=a15MN5cAOZAClick on the Notify Me ic...

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Pranav Bhagat Administrator

Included in the Developer Toolbox Update Set available on Share (link to Share in the post). A companion to the "Show Form Record(s)" Tool. A simple Form context menu UI Action which opens a new windo...

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Hi, In case you were unable to join the live session, here's the link to the recording, Jace Benson and Mark Scott joined us earlier this week to talk about the trending topic ChatGPT with ServiceNow,...

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Page 24

Now Platform Utah release early availability! When Utah release is around the corner, it’s that time of year again for us to learn about the new features, enhancements, and APIs that may be applicable...

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Pradeep Sharma ServiceNow Employee

Hello Community Members,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained how to utilize json_view & no_truncate as Dict...

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PrashantLearnIT Mega Sage

Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained how to Make Choice Field color change based on category...

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PrashantLearnIT Mega Sage

Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained how to Make Attachments Mandatory in Incident using Bus...

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PrashantLearnIT Mega Sage

Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained How to Make Large URL Short using Processors. =========...

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PrashantLearnIT Mega Sage

Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained How to Restrict RITM Closure when SCTASK is Open using ...

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PrashantLearnIT Mega Sage

Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained how to Populate Type of Device in Incident using Busine...

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PrashantLearnIT Mega Sage

Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained how we can create state flow/state transitions for Inci...

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PrashantLearnIT Mega Sage

Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained how to Copy Multiple Field Values in a single field usi...

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PrashantLearnIT Mega Sage

Hola Community, This is a short demo on how to enable Edit button on related list. Also, you can limit it to certain roles ensuring integrity of the data. Please mark this article helpful if it helped...

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Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained How to Close RITM when SCTASK is Closed using Business ...

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PrashantLearnIT Mega Sage

Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained How to Hide New Button from Related Lists using List Co...

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PrashantLearnIT Mega Sage

Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained How to Display List of Incidents as per User's Location...

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PrashantLearnIT Mega Sage

Announcing the most exciting ServiceNow news since our last release: Our new Utah release is here. To give you all the highlights, we invite you to attend our February webinar: TechNow: Utah features ...

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Chuck Tomasi ServiceNow Employee

Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained how to Display Process Flow Formatter as per Incident S...

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PrashantLearnIT Mega Sage

While exploring ServiceNow product documentations, you may not find much information related to the discovery of Open shift infrastructure but they are available and grouped along with Kubernetes disc...

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Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained how to add Placeholder for certain fields in Change Req...

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PrashantLearnIT Mega Sage

Hello Everyone,In this video, I will cover scenario-based solutions which our implementations might require in various projects.I have explained how to Hide Priority fields from Personalized Columns u...

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PrashantLearnIT Mega Sage

Hello Community Members, Learning from community and giving back to it is my favourite part of day to day activity. As a result I have created blog regarding how we can effectively use REGEX for IP ad...

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Gunjan Kiratkar Tera Sage

Hello Folks, there might be new developers joining this ServiceNow Community for learning and growing, so here is my video related to Business Rules Demo/Lab Session. So please have a look into this i...

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PrashantLearnIT Mega Sage

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Page 25

Hello Folks, There might be new developers joining this ServiceNow Community for learning and growing, so here is my video related to Business Rules Overview. So please have a look into this informati...

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PrashantLearnIT Mega Sage

Documentation for Catalog UI Policies - https://docs.servicenow.com/en-US/bundle/tokyo-servicenow-platform/page/product/service-catalog-management/concept/c\_ServiceCatalogUIPolicy.html Documentation f...

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PrashantLearnIT Mega Sage

This is a common ask to set up a interactive filters on reports and dashboards, we are aware how to configure them in the native view. How do we do it on UI builder??? below steps explains to do it on...

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Planned maintenance on the Developer Site was scheduled for Thursday, December 15, with an originally anticipated downtime of four hours. During the initial upgrade phase, the site was accessible, but...

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Steph Morillo ServiceNow Employee

Hello ServiceNow Developers! My name is Liv and I've worked the past 6 months as a Developer Advocacy Intern. As I head into my last few days, I wanted to share that our 2022 Developer Survey Results ...

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Liv Sather ServiceNow Employee

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field When it comes to licensing, always reach out to your account representative. Licensing can vary for each customer, depend...

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Hi,Sharing this widget that can be used to get sound alerts whenever an incident is created can be a major incident/high-priority incident or an incident assigned to a particular group. We can place t...

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Hello, In this article, we will walk through the process of adding an application admin role and restricting the system administrators to access your custom application unless the application admin ro...

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A lunch and learn session where we had the luxury of having a special guest Chuck Tomasi walk through the platform features/updates with the Tokyo release of ServiceNow and a fun trivia quiz at the en...

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Let's talk about Hacktoberfest Ft. Earl Duque

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Hello Community Members, A few days ago, I tried to create the email Field type, however in that particular case, I am unable to see that field type. In order to learn more about the problem of visibi...

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Gunjan Kiratkar Tera Sage

Hello Community Members, Learning from community and giving back to it is my favourite part of day to day activity. As a result I have created blog regarding calculated Value field which we can use an...

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Gunjan Kiratkar Tera Sage

Part of the Tips 'N Tricks" series. This may not be as helpful now with the new "Next Experience" UI, but thought I'd share it anyways for those still using UI16 and the "UI16 Developer Patch" from Ja...

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The ServiceNow code-snippets GitHub repository is a great resource that I tend to forget about (and am reminded of every October). It was created as part of Hacktoberfest in 2021 and it contains TONS ...

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Hello Community, I have always learned a lot from ServiceNow community, and I feel, it is the time to give back. Here I am going to tell the step-by-step process to participate in Hactoberfest. We alr...

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Upgrade season is upon us again, with those on the bleeding edge looking to upgrade their ServiceNow instance to the Tokyo version to maximise the value of their platform investment. After upgrading m...

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This post was inspired by a script I saw recently that performed multiple assignments via hard coded sys_ids. Hard coding values in scripts is rarely a good idea... especially if there's any chance at...

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We are currently running a study focusing on Task intelligence for Case Creation, aiming to improve the agent’s experience for creating tasks and making it automated. If your are responsible for Admin...

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Sriti Devadiga ServiceNow Employee

Recroded session from Mumbai & Pune ServiceNow Dev Meetup Q2 Demonstrated extensions: Environment marker: https://addons.mozilla.org/bg/firefox/addon/environment-marker/ SN Developer productivity: htt...

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All you need to know about ServiceNow Citizen Development with special guests Dhruv Gupta & Ashutosh Munot Watch live on LinkedIn - https://www.linkedin.com/video/event/urn:li:ugcPost:6972569313304072...

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Page 26

We always need to put filters on our reference fields as the data in the referenced table could be a very large data set or we want to limit the number of records to be displayed. Reference qualifiers...

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There are often use cases where you want to use a glide_list in your UI pages. From the UI page, we may call the built-in out of the box UI macro "lightweight_glide_list," which is available. You can ...

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Ankur Bawiskar Tera Patron

Practitioner stories from across ServiceNow Want to learn what topics are top of mind for ServiceNow practitioners, the people who use the Now Platform in their jobs every day? Download the new Now on...

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Mary Hain ServiceNow Employee

As interest in citizen development rises, it is no surprise that Catalog Builder continues to receive updates from ServiceNow. Tokyo looks to be granting us more options to modify Catalog Builder to o...

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Best Practices Checklist Readable Code Code should have proper alignment and readable.Include comments appropriately, so it helps the reader to understand the purpose my piece code serves.Use Descript...

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The Tokyo release of ServiceNow is available for developer instances and comes with many new features and updates. In this video, I will walk you through my favorite new platform features and give you...

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Another #DidYouKnow video on how to use related list queries in scripts and other applications. Want to know how you can ease your work using related list queries in scripts and other applications? Th...

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Hi, I've just released another ServiceNow Adventures with Allen episode! Security within an instance is never a joking matter so it’s important to understand how you can protect the data within your S...

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Allen Andreas Tera Patron

A follow up to my previous blog post about CI Integration of code When a pull request is created in Azure DevOps (similar things happen in GitHub) the integrated code is available in a special branch ...

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Robert Ninness ServiceNow Employee

NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: ADVANCEDAssumes good intermediate level knowledge and/or familiarity of S...

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Hey everyone! I’m a researcher at ServiceNow and I’m looking to speak with customers who are new to working with ServiceNow (maybe less than a year of experience, or you just wouldn’t consider yoursel...

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Alaina Rasheed ServiceNow Employee

Hello Everybody, Hope you all are doing great. #ServiceNow Challenge #buildwithAES - Scan and Deliver your Fav Youtube Video on LinkedIn. Post your favorite youtube video on LinkedIn without opening y...

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Hi All, Hope you are doing fine. In today's tutorial, we will be looking into how we can create a ServiceNow service portal custom widget from scratch with a live demo example. Let's first try to unde...

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: BEGINNERAssumes basic knowledge and/or familiarity of Scripting in Servic...

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Hi! I just received my ServiceNow Community MVP trophy for this year! It has been an honor to have been awarded this ServiceNow recognition for a 4th consecutive year but to most...what is a ServiceNo...

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Allen Andreas Tera Patron

NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: BEGINNERAssumes basic knowledge and/or familiarity of Scripting in Servic...

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UI Policy Overview - https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/form-administration/task/t\_CreateAUIPolicy.html Best Regards,PrashantIf my video helped you in ...

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PrashantLearnIT Mega Sage

UI Policy Overview - https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/form-administration/task/t\_CreateAUIPolicy.html Best Regards,PrashantIf my video helped you in ...

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PrashantLearnIT Mega Sage

Client Script Demo - https://docs.servicenow.com/bundle/sandiego-application-development/page/script/client-scripts/concept/client-scripts.html Best Regards,PrashantIf my video helped you in any way, ...

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PrashantLearnIT Mega Sage

Client Script Overview - https://docs.servicenow.com/bundle/sandiego-application-development/page/script/client-scripts/concept/client-scripts.html Best Regards,PrashantIf my video helped you in any w...

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PrashantLearnIT Mega Sage