when you're automating a critical facet of your business there's no margin for error you need to ensure that all dependencies from infrastructure to applications are operating as expected with many automation solutions that task is a daunting Endeavor but with servicenow you'll have access to capabilities enabling proactive automation resilience that will keep your automation running smoothly our configuration management database or cmdb is the key to this potential allowing you to keep track of your business Automation in the same way you track other facets of your Tech stack let's take an RPA bot process as an example using servicenow you'll have a single place to assess not just the bot's execution details but every aspect of relevant change management detail you'll be able to see recent changes via a timeline incidents associated with your bot's dependencies critical change requests that might impact your Automation and a range of other helpful details you can even open up the dependency view to see a graphical depiction of your Bot processes infrastructure dependencies so whether you've got a maintenance window coming up that will impact the VM running your Bot an upgrade to your CRM software that may necessitate a tweak to your automation process or an unexpected configuration error to your Erp system's load balancers you'll have an intelligent framework providing you the context sensitive visibility you need this means you'll be able to get your automation back online quickly in the event of any failure and stay ahead of the curve with proactive change management Insight we even take this to the next level by generating rule-based insights within automation Center these alerts flag key trends and correlations that will help you stay in control of your hyper automation landscape visit servicenow.com to learn more about our single platform for hyper Automation and use the link below to check out the rest of this series