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Import Excel data into Risk events and event entries

Import · Dec 22, 2022 · article

Problem statement: Import data into multiple ServiceNow tables.

We can import data into ServiceNow tables using Import sets and transform map. But the transform map is legacy and doesn't import data from the staging table to multiple target tables.

Platform has come up with a more advanced import feature called Robust transform engine(RTE) and we have a nice guided UI for it. It is available in the Integration hub import plugin.

I am using Platform UI to demo this feature though RTE framework supports importing data into multiple tables but guided UI doesn't support it at the moment.

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https://www.servicenow.com/community/grc-articles/import-excel-data-into-risk-events-and-event-entries/ta-p/2423817