[Music] hi all and welcome back so in today's tutorial we will be focusing on or we will be discussing on risk calculation and change request so first of all let's try to understand what is this calculation and what is the importance of risk calculation so change this calculator plug in its Supply key which is by default activated okay enables Dynamic calculation of risk and impact of the change so what exactly does uh it automatically calculates what will be the risk of the change which you apply I would plan to deploy and what will the impact of that particular change after the deployment okay now it has certain criteria based on this which the risk calculation happens okay it will not fall from the heaven right so this criteria the administrator specify how and when this risk and impact rules are applied to okay so if you see right so there is a plugin called Dynamic calculations of the risk okay you can enable it out and it's by default enabled so we will not focus on that and then we have bricks properties okay okay so if I go over here and you can see and risk and if it's type risk properties okay if you click over here so you have to set this properties out so the risk calculation have can happen on two levels okay one is the manual way which requires manual Intervention which is the U action way and that is the by default set okay why because they don't want to automatically calculate the risk if you don't want to opt for that right so that's why there are two methods as you can see this calculation method business rule calculates on insert and updates so whenever an insert or update happens or a change request the risk calculation will happen this is the one way then the second way is you action a button which calculates only on demand okay whenever you click it will calculate okay so here you can see currently it's by default out of the box it's set to you action but you can make it none if you don't want risk calculation you don't care about risk calculation and the impact of the change uh then you can go for none and the next one is if you are really comments what we can say if you are really motivated to know about the risk and impact of the change then you can make your business so you don't have to always click on the button to get that as calculated it will be Auto calculated based on the insert and adaptable to you are performing will give better you action only why because I want to show you where exactly the two action is visible the next property is like there's a view details now view details you can consider as a UI macro okay which gets created so now that use calculation happens for example your changes of type is having risks hello and you clicked on this button that is calculation happened and it moved to high now you should know right what got changed on the form okay why it got changed and all the things so this particular details get is provided in this view details I'll be showing you in couple of minutes so it's enabled by default okay and then when exactly this message should be shown this view detailed this you can see consider it as a inform asset only when it should be shown so it should be it's like you Whenever there is calculation for whether anything change or not change you will be showing this message so you can keep it as always if you want only when the risk changes okay okay if something is changing then only you should you should showcase it so you can have has critically and if you don't care and if you don't want to show the risk and all these things you don't care about showing the result then you can go for them so I hope this is pretty clear now let's jump into change request and I will show you how exactly it works so we will go to the change request called request dot list as zoom in a little bit okay and we will open some change any change you can open okay now here you can see this this is a change which has risk low and back low all this blah blah blah blah there's no button over here right the button is there in the other form link deleted link now you can see here there is a button called press calculate calculator why you are able to see this button because in the properties we have selected your action if you have selected business rules this will disappear from here and it will happen on the back end there is a business rule for that if you want to see the business well I can show you that also so if I go configure business rules and if I go and type it risk I deleted show so yeah you can see this particular so this is a business rule which is on insert and update business okay which do the same what your action is doing okay but it's it's he there's no matter intervention it's an automated process so this is how it goes so I will go back so I change the quest okay and now what we'll be doing let's try to click on the button and see what happens okay so I will just go over here slow low okay and I will click on risk calculate risk so you can see risk and impact remain on change that means everything is lonely nothing would change and there's a few little pop-up now first and foremost thing the third property try to remember the third property it was showing right that it should be always it was said to always that's why it's showing message when nothing got changed also if you select the second property only the time something get changed then only that is can impact will and this message will be shown as it will not be shown and if you select never it will be never ever show on your screen and we have this few details and I think if you click on that it will open a pop-up which shows you okay previously what was okay this condition calculation okay it was low previously also it was low so nothing to worry again that kind of all kind of information so I hope the properties are clear singing okay the risk calculation is happening right but talk exactly it's happening if you want to know if you're curious about it okay if you want to know okay okay now on my system it is calculation happening and I want to add my own conditions okay can I do it can I customize that out okay on each particular basis out of the box discuss why this calculation happening so yeah the answer is yes you can customize it out and there are a few criters out of the box defined on the system and you can find it if you go to filter Navigator and if you type press conditions okay in this particular model we have this service condition so how is this condition works okay so you can Define this calculation rules on which the risk can impact of a change are calculated okay so risk so we'll open any of this condition okay for example insufficient lead time so at least conditioner runs against the change request based on their order so if I go one step back okay so you can see this order 100 200 300 foreign so trying to guess the change because based on the order from lowest to highest Okay so the first risk condition that matches the change request record is applied so if we start from 100 to 100 to 300 whatever matches the condition it will apply the same and all the subsequent risk condition are then ignored whether they are mashed or not so the preference will go to the lower and to the highest from lower to high okay and you can Define your own risk conditions also so how exactly it works pretty easy okay to understand so this is the name of the press condition here you can define whether if this particular is condition matches okay I'll satisfy the 20 get satisfied so what kind of values should get set so it it is high impact is leave alone here you can keep it all live alone or you can select all any kind of choice right it has order 100 okay and these are the this is a condition Builder okay so here it's like insufficient date time right if the plan started is not empty and if relative on or before three days from now so is if it within three days okay then this particular what is calculate raise condition will evaluate to true and hopefully it will set the rest too high let's give it a try right who is for stopping us for this so we'll go to the again that same change request and we'll keep go to schedule it's empty that's why it's the get calculator right and we'll give a plan set at tomorrow only now it should buy the condition okay and it should change something I that it should set too high so if I go down and if I do the calculate risk now it has updated the risk okay let's see risk asset to high and the impact remain unchanged why because it was leave alone in that particular this condition if I do view details see it shows okay this particular thing got changed right and if you cover on this so it shows which particular condition lead to this and it's a insufficient lead time perfect right so the next question will be like okay now it's set to high it got updated also if I reload the form it's updated on the record now if you think can we create our own definitely you can create your own okay let's create one Okay so we'll go to the risk condition okay currently the order is 100 we'll create a new one and we will give it a name demo okay yeah I will again set it to low I'll make order to 99 so that just get executed okay and what else I'll make this medium it's low we will make it pretty and we will give you condition some random things okay that what um not this no no no we will use um what else is there on on the change request okay let's see assigned to okay yes system administrator or able tutor come on you should come able to do our favorite person so if the center is able to do it then it should set rest to low and impact to medium let's save it out let's jump back to our change request to to where is that our favorite change request and we will give this assigned to through this is not part of this group no I'll remove this out okay and I'll tackle is like this foreign group and if I try to do now 49 who I am our favorite player is not there okay let's change it out we'll give Andrew OCH okay and we'll save this out okay and we will take this person and add it to the condition one of the same thing right I don't want to play with the groups for now I go to the risk condition this condition Builder and over here instead of this I'll put this I'll save this out now if I do the risk calculation the rest should set to low and the impact should set to medium right so I'll go again to the change request now the assignment is this right the risk is high and impacted both should get changed and as you can see risk has been set to low and the impact has been set to medium now okay why this change happened if you go over here for this so it's done from with the demo condition okay now there is a possibility this conditional Builder whenever you are working on this condition Builder right which condition Builder this condition Builder it will always it's not always possible to have this risk iteration based on no based on this Gene management frame that may be possibility that your condition are based on out outside factor which is not a part of change management change request table okay for example if there is a change task as associated with the change the grid then you want to set um what is too high because there is a change task associated with it so you can do that okay so for that you have this Advanced condition okay so you can simply go to this Advanced condition and you can write away your logic so for example let's consider that example only so I will just uncomment it out okay so answer will be false and we can do flight record you will have the hold of the current record over here so into variable and here okay variable GI equal to new Glide record I will go to it underscore task okay and will give I think it's changed request right change underscore request or parents I am not sure but we'll just give change it change the quest is current Dot get the next value I'm so fond of that so script completed right okay that that if change request this and if gr Dot has next if something is a if there is any change task then we want to make this answer true right I hope this will work so what we are doing over here we are just checking if there is any changes associated with the change request then this condition should get satisfied and it should set both the things to high high perfect save I just want to verify on the change stuff whether it's change request or Planet I'm confused in that so we'll go back to the change request I will scroll down let's change dark will do new and this is a change request only again yeah change the question okay so if I create a new task submit now and we should give it a proper name also it's not demo now okay okay some typo but yeah it's fine if I go back this is why I like this history tab right pretty useful now you can see for this particular change request there is a change starts or Siri with it the risk is low impact is medium and it both should get set to higher with the numerous condition which we have defined I will again do the risk calculation calculate risk as you can see this has been set to high impact also set to high so this is happening where the script which you have written right and you do view details and it's set to high if I hover the over here and select change task validation the one which we have created one more thing on top of it if you have to do this scripting kind of things to you want to do the permutations and combination like if category is this and seven group did this then this should be this impacted with this so for in that kind of scenario you can't do all you can't create this much of this condition right if you want to do it in a scripted way so for that you have the script values also so if you check that so new script and you can set it out you can set this contractory screen dot impact based on this permutation equipment if else kind of things or whatever logic you want to build so this is how the risk calculation Works according to me it's pretty important because it gives you the Insight of the change request based on your organization that what will the impact what is the risk and you can Define all kind of because the risk and impact gives you information that now you can you can you say it like always precautious better than cure right so you should always have this release calculation so that you will be aware on top of your head what is the risk in delivering this change and what can be the impact out of it okay so this is all for today's tutorial in today's tutorial we have learned about the risk calculation how exactly it's done what is the importance of that and a demo okay so hope you like this video please like for you subscribe to my channel if you have any queries drop comment on my YouTube channel and probably I will try to answer it out till then stay says stay happy and have a nice day thank you