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Question & Answer Session - Platform Analytics Academy - October 5th, 2022

Import · Oct 06, 2022 · video

uh hello and welcome to platform analytics Academy um for those of you that are able to make it and happen to be in uh different time zones some of which are many hours different I really appreciate the fact that you are joining today so uh as usual this is always uh for you that's the biggest thing is doing these for our customers make sure we bring you really good content with fresh ideas and understanding of other things and some practical guidance anytime that we can this is being recorded it'll be out on our community uh events page later on today also out on our YouTube and uh please use the Q a feel free to ask questions uh this is a q a session it's there's no uh specific topic so ask all the questions that you want and we'll try to get those answered um as much as we can so some answer some answers will be given uh live and then if one of our panelists are able to answer questions uh via typing them then we'll do that uh as well so hopefully we can get as many um questions answered as possible uh but we'll see how it goes so click back over here uh Safe Harbor so there could possibly be some information that is shared uh afford things that potentially are coming within service now so please make sure that you don't make any purchasing decisions based off of anything that you've heard today so uh please keep the Safe Harbor in mind um myself and Dan Kane my co-worker are on today and we we are both host slash panelists so we also will answer questions but we will both try to facilitate uh the questions as much as much as we can we do have some really great uh people that are on the call today to answer questions uh Robert John uh Marta's actually not here she thought she was going to be able to make it but she didn't she's flying back home to Italy uh or from Italy izoc is here and um lavidia and Olga are here as well so a really great people that know a great deal about the product so um again it's great having all of them here so with that like I said this is all about questions and I see that we already have some some questions coming in so we'll just start right at the top and um I love it Mike you came uh prepared so um I don't know if okay these are all so wow okay so these are all uh separate so we'll just start from the top and um see what we can do and um panelists if there are any of you all as you're hearing the question that want to take it please uh go ahead and click on the answer live and I'll make sure that I pass it over to you but we'll go ahead and read these questions so first question is previous Academy sessions have stated that a responsive dashboard conversion capability may be available as of the Vancouver release what is the product management team view of reports especially customers who may have large volumes greater than 10K and for those that have been heavily focused on self-service model will there be capability to convert these two visualizations and if so will there be any bulk tools or will these be a report by report and it looks like Olga is going to take this so go ahead Olga yeah so the idea is to also have the bulk tool so at least from the list so you can select a bunch of them from the list and also you can choose to do one by one Bose dashboard and reports pay widgets Etc or a subset of them we still in the early stage of the design and exactly how it will look like but the idea that we do is not going to be only one by one because yes for the 10 000 reports that's going to be so just to clarify we're talking about conversion of classic UI to the next experience you are I assume that's your question Mike right yeah and I what I'm guessing here and my and maybe we'll take Mike off mute here just to be sure but uh what I'm thinking I'm also wondering is if we're talking more like uh I have a report that is not on a dashboard anywhere and can that just can that report just become like a data visualization that can be used anywhere [Music] how we are now discussing it internally that we want to have a trigger point for the migration to be available from the dashboard from the list of reports from the list of pay widget from the list of filters right if you want to write your interactive filters just as um artifact right that you can use them in the future on your new dashboards or something like that or if users are still using them um reports directly right without dashboard the consumer directly on the reports so we do uh consider to the Safe Harbor and everything to God's plan and to do it from different points not just dashboard itself but also reports hi it's Mike so thank you for that yeah that was exactly my question right it was uh you're not just to the dashboards it was a reporter so I was just sitting out there using the going out creating them and they're just using them on an ad hoc basis so is the kind of you just in terms of the Vancouver release on you know in terms of harm notes and everything is the view that of just dashboard conversion at that point or was it you know is it dashboard and reports that you're looking to convert at that release um so we're still in the early stage of planning for the Vancouver so the timeline um I'm not sure about whenever we have we're starting to push customers to migrate that's going to be um that's going to be both right it's uh I'm not sure if it's probably Vancouver or Washington um back to and it's probably will evolve right on the level of complexities as as long as we have for future priority or more feature priority it's something that will be for several releases evolving um uh but yeah problem that uh first you can just easily consume both through the single plants and then you can migrate them easily in the in the bulk or one by one but okay both like cannot confirm I I don't have full visibility on the deadline but it's fine sure but once it's there the idea is that we're always discussing bulk as well and we always discussing for them from different points dashboard and the list of reports list of pay widgets Etc that's great thank you very much and I think that's related to I'm gonna uh make it I might let you back on but let's I'll take you off there for a moment I think the next question is very is very much is very somewhat related to that so it's the uh other plans in the road map to eventually Sunset responsive dashboards analytics Hub and or reports in replacement of the next experience features and uh should we be encouraging customers to start moving uh moving across now or so basically asking this thing so what's the what's the long-term plan of you know are we going to be sunsetting the current responsive dashboards analytics Hub and reports yeah that that's a vision we are planning to slowly move same as we're moving from the home pages to the responsive dashboard some time ago right and uh will be will have a plan um to move from um responsive dashboards to full Linux experience and me this meaning that it will be experienced next experience dashboards it will be a visualization designer with new visualization it will be kpid those instead of analytics hubs it uh and all that it will be fully next experience you AI for all the features right now if you are on San Diego or Tokyo I'm not sure where you are now um you should not force customers to move yet because there is no tools yet right now to support them in the one of the next releases hopefully in Vancouver again and the Safe Harbor I don't know I thought I'm not allowed to say so stop stop me so much if I say something too much the idea that we will have at least single ux which allow easily users to start creating new stuff while consuming easily all the stuff they already have right and migrate it as they will without forcing them so at this point we will strongly encourage them like hey you have an easy way just start for the new stuff create new that you have last time to migrate and it's just better user experience for you all together um but yeah it will be um probably will be faster pushed for the new customers and it will be a bit longer way for the existing customers just to make sure that we give all the tools to support customers to do it in the in the good manner probably over the next several releases will be more and more encouraging for you to uh to move to the next experience so we're saying it's the more for the moment really we don't have a specific timeline that we're encouraging customers anything it's net new completely new today if you're on Tokyo or later we would suggest that you create it in the next experience environment for the moment on the San Diego and and Tokyo especially on the uh on the Tokyo the encouragement like if you are heavily using workspaces and you want dashboards to be inside of their workspaces this is when you need to use new works uh new next experience dashboards is designed for that so that customer doesn't have to go away from the workspace if the user Persona is directly working in one workspace or maybe across multiple they don't work that much with the classic UI that one you should use next experience dashboard today in Tokyo uh if customers mostly use using the alt list and forms they're mostly using the classic dashboards and all a lot of mixed functionality it's probably not helpful to push them right now to to move to the next experience only like if you because there's no easy way to consume Bowls yet right so it will be a little bit inconvenient so but if if you have this sea level like and you can build brilliant dashboards with the next experience dashboard which you want to consume and this Persona will only to use next experience dashboard go ahead and can start using it as well so next um a couple more questions from Mike and I think isoc you're going to take these are definitely questions yeah absolutely so um previous Academy sessions talked about optimization in the data collector is there any or plans within the roadmap to expand the PA Matrix limits of two levels perhaps even extend to three combinations for an example to allow a dashboard filter to be applied as well as an indicator pivot by two breakdowns we are continually hitting this limitation with our customer implementations for example a service manager wants to pick their service as an entry point and then see KPS for hashback priority and by category so Isaac I know that you're gonna you're gonna take this one and I would ask that when you go from this question to the next one maybe you could read uh that one so we know that you're on the second question but go ahead he's up okay yes thank you uh so yes we know that there at least limitation and we've been working on a new model uh so that we can support more breakdowns not just three but we want to reach up to uh 20 breakdowns and 20 breakdowns that you can drill down to 20 breakdowns or even further at the moment it's in limited taxes so we did we don't have it available for all of our customers but customers that are interested or even Partners you can always feel free to reach out to us we have a bit of a delay we were supposed to start previous month we found a small issue with our model so that's something that we are solving out at the moment and based on that we will continue and reach out to everyone Mike if you are interested please let us know and we can reach out to you so that you can become part of the limited access it's not going to solve only the breakdown limitations we are bringing much more Innovations with it and with this is the first question this next one is with previous dashboards and Pa widgets there were some issues when enabling multiple value breakdown filters and applying these to certain types of widget example aggregations across the selected values not behaving correctly and we have often needed to disable multiple Selections in the dashboard settings have this been addressed as part of the new visualization editing so we have fixed quite a lot of the issues that we had there is a number of cases that we cannot actually solve and that is because of the way that we collect the data and what I mean is because we collect aggregations it's sometimes difficult to calculate correctly the values if for example you have an indicator of average then it becomes a bit tricky for us but all the cases that can be calculated correctly I believe they've been sold if there is anything new please raise the case on our support portal and we'll be more than happy to assist and at the same time with the new implementation of uh analytics that we are working on the one I mentioned earlier that will solve all these type of problems since there we are not storing aggregations but we are storing the changes which makes it much more flexible and this type of use cases and problems will not arise there so yeah I think esoc I just want to ask you as well could you just because I think it's part of Mike's origin what Mike didn't ask this directly but I think it might be useful can you also just quickly briefly distinguish between the the the new collector optimizations that are available with Tokyo versus this new data model because they are I think it's I think it's important distinction yes they are not the same yeah right thank you then for bringing this up so the the optimizations that we did in the data collector are mainly on the technical part so that we can collect more data we didn't increase any other features we just made sure that we do not cause problems to your instances and that the instance will not uh well run out of memory in some cases that it used to happen when you were collecting a lot of data and that is what we optimized in the data collector and we made it much faster as well as we mentioned in our previous uh Academy session you know I think it was uh two weeks ago now the new model that I'm referring to is something it's a completely new implementation of our analytics engine it doesn't use any of the indicators that have been collected or have been configured by you it's something brand new and it brings completely new experience with much more features and less limitations than we currently have so these are two different worlds I hope that makes it clear Mike thanks everything okay okay yeah Mike said one follow-up there PA Matrix combination increase at the SS statement on there I believe yeah so what we're saying is yes that's it's it's that that's the difference between the new as one big difference between the new data model which is Teo which is yet to be determined you know you know targeted probably Vancouver Washington or plus release versus the data optimization the optimization which is large data sets which could previously could lock up your memory nodes and things of that sort that is that is available with Tokyo but they but the increasing the Matrix is not available yet but it is coming correct it's part of our limited access program so only uh if you want to work with it just let us know and then we can add you in our program and you can have it in your own instance and you can see the what we've created so far okay thanks exactly okay good all right so the next question is can you explain what's going on with the community the last few days I've tried going to the community I get redirected from community.servicenow.com to servicenow.community.com things look incomplete and rearranged there a lot no more intelligence section things uh like this so we have um moved from our previous community over to a newer community and um so the look is definitely different and there's uh been some consolidation of some different um forms uh to kind of parent child type things so the analytics intelligence and Reporting Forum that was previously in the older community is now just a platform analytics and the way that you get to that Lisa is when you're on the new Community page if you go to product hubs under there is now platform or or I'm sorry yeah I'm gonna make sure I'm gonna look again yeah now platform form and then underneath that are um you'll you actually see platform analytics which is what we are now so yes there are some things that are a little bit jumbled and uh look differently we are working um very rapidly to um for lack of better words clean up some of the things that didn't come across as smoothly as I think everybody anticipated so we're working to fix those things there are some links that um need to be changed out and some images um like you stated uh look a little bit differently or they're jumbled but like I said we're we're in that heavily we have been uh this whole week trying to clean up some of the things I don't anticipate this lasting uh long I mean I've been in there quite a bit cleaning up the the platform analytics things and I I think it will um it is going to be better from what we previously had uh it's just some of those pains of going from one uh to the other so hopefully that answers your your question and if there is something specific that you just can't find and you're struggling with that just shoot me an email I'll try to help you as much as I can okay yeah yeah good idea Lisa to wait to hold off on that I would say I I think you're I don't think we're gonna see massive changes coming in you know after in the in the links but you know as of you know after now after this week but uh yeah that's you're but you're right yes that's a whole new technology refresh of the community yeah and and most of the existing links that you have will you know have the redirection so they're they're still going to the same page or the newer page that is relevant to that existing uh link I know for for example the the academy session so if you if you had one saved as a favorite it will redirect to the new community for that but um it shouldn't be it shouldn't be that much I think we're close to having it uh the way that it needs to be so we have 36 people on and and this is an opportunity to literally ask anything that you want to as it's related to the content that we covered so please ask away so here's one I just came in is there any way to change the color of the dial PA widget it defaults to Blue and Gray and we like to change it to some other color I.E green and gray that probably sounds like an olga question if I'm not sure if I'm not wrong there so yeah that's it I was trying to remember how people yeah because I I didn't make the Assumption we're talking about the core UI core UI dashboard widgets I definitely can answer on the next experience very fast but that's not a question um I mean the color the default color I let me quickly double check but I don't think that is um can be changed because generally for the for the dial it's coming from the uh yeah I I will um let me check out I don't think so because it's mostly coming based on the target colors so there's some uh automatic colors applied and default colors please is blue which is I don't think it's changeable but um during this call I will if I find it I'm not posting the chat or that to see if if there's any configuration for that it is configurable on the next experience but that's my favorite I'm just gonna take you I'm just taking you off mute to allow you to talk there but I just want to make sure that we are talking about when we say core UI or classic we're talking about the responsive dashboards regardless of what release you're on as opposed to the next experience which is the more of the workspace environment or any of the experience it's the like Tokyo is where you really start to see the next experienced dashboards but they're available I just want to clarify that you're talking about that you're trying you're talking about ones from the um the called maybe the Legacy dashboards the dashboards you've been working with for the last X number of years is that correct yes that's absolutely correct so we are not currently using the next experience at all and we just upgraded to San Diego recently so okay good okay just wanted to make sure thanks so per chart for sure not let me check if there's any system properties for that but you cannot change it for sure per chart but is it something that on the entire instance is something that interests you or not really oh I I um I muted her back again did you bring her back here yeah Morelli you're back okay wonderful yes if there's an option to do it for everyone um that would be fine let me check and I'll come back too okay thank you okay another question Maggie says we have users in multiple time zones when users look at the dashboards they see the data in their own time zone therefore different numbers would it be possible to default the report to show the counts just in one time zone so I think I've heard similar things this before where it's like uh um if I'm looking at like the what was the previous day the day is being defined in the user's time zone as opposed to we want to have like one standardized time zone that it was kind of the default corporate time zone say it's you know GMT or whatever um we just wanted to show it just for that one right I think that's what we're talking about to that allow you to talk Maggie is that is that correct Maggie okay she says yes yes okay so look at a dashboard they see data in their own time so so um I believe I'm trying to remember within the response of canvas if we can say I believe we can lock a uh a specific time um can we do that I'm trying to so Olga can use do you remember with next experience can we say that don't you just go by a you know one Standard time zone and don't apply the user's local time zone you know I think it works the same I think the only way kind of to fix it is pretty much PA right where you you collect at some point and that's it is I guess how how it will always be the same time zone in that case let's see because PA is still going to look at the time zone of the collection job right or we're still good so it so what I guess I'm asking here is if it's a if it's a PA indicator that's a pre-collected score that would show me that should that would still be the same time zone for anyone it does because P because p a doesn't because PA does not know to put it into a different date based upon the viewer's time zone right and the score itself is selected yeah because the score is yeah the score is you know September 15th based upon you know when the collection was done um and it can't change it then but so reports will always kind of the default to whatever is the user's time zone PA widgets should just show whatever the what whatever the collection was should just be the one time zone correct and the only case that you can get reports in a certain times and all the times is when you schedule them because there you define the user so whoever is receiving that email will always have that at the same time zone so it sounds like in Maggie you're also so it sounds like we're maybe looking for a a feature request there too to be able to do that on a report to be able to lock in the option to lock in a a Time range on a report regardless of user time zone okay that's a very nice feature we can uh yeah like it probably uh Maggie if you can put that in the ideal portal definitely that's also that has also changed now you saw the note that with the uh I think it'll just redirect to it now but the idea portal is now actually on the support site so Lena um lavidia did you answer a question for her I think you did about the emails yes I was uh just referring to the process automation designer uh where you know based on certain conditions you can send bulk emails uh but because you know this is generic platform functionality I'm not sure of the specifics like what are the current challenges they are facing uh specific to this scenario but I did uh give an option for uh for it in the chat Maggie I'm still I'm gonna get that link and put it in here for you um yeah I just put that in the chat as well I just put the oh you just found it okay good yeah and it is still there in the community link it's just under there's a Community Resources at the top header menu under Community Resources you'll see the idea portal but again it links you to the support site are there any plans to better support currency fields for example when reporting on PPM Finance fields we hit obstacles for example being able to format field values and apply K and M Etc we do have some limitations for currency uh because you know for currency Fields it's a you have different uh the configuration is outside that reporting formatting pop-up that you see because this you define at the instance level it is in the gender currency configuration uh that is outside of reporting so in that sense uh you know we let platform deal with it how they deal everywhere across so probably that's why you're hitting these uh limitations but it would be interesting to know what uh specifically so I see your type something using so you want to show so I want the option to show that as grounded up to like 16k or something like that yeah yeah this involves you know the currency uh conversion you know sometimes it's not straightforward when it comes to currencies um yeah we we do have uh some limitations that's why we left a currency out of the formatting and we let platform uh deal with it uh but maybe something for the visualizations we can consider this one yeah I think that's going to be a common request because my understanding is it's yeah it's it's where the actual currency conversion is done it's not actually done on the record level at the database right it's being done right and you know if it so and that's part of the challenge is it's not like it's a field that is variable based upon what time zone you're in or anything like that it's or not what time zone what currency is your default currency yes because it depends upon the currency how they would convert uh how how the short forms uh are arrived at so I think it'd be so it sounds like something could be a good feature request to say but it's something that you know that we don't have what you're saying is we don't have any direct control over that but it might be a good one to put out there just to say how can we address that issue from from the platform level that's correct because right now it is uh all the currency conflict confliction is under system localization so that's where you define uh all the configuration settings and we don't have control over that you can't uh well adjust it at the report level but are you right then rightly good then Mike's got another comment on there so yep he's submitted a bunch of different feature requests and kind of getting the frustration that they're getting closed down because they don't get enough votes um so and that's one that I think it definitely is a gap because um when I've heard from customers I hear this to be a very common request but then but you know but they're not found they're not finding them on the idea portal to say yeah I want to upvote those ideas so uh that's I know that's definitely a a challenge area that's something that I know part of bringing the idea portal into the support site in the support instance is to try to address that to make the to make it to make there be a little more direct visibility um but we know we certainly try to do it but I think there's still going to be that challenge of so how can we and I think this is it's it's more of a rhetorical question the moment how can we make the idea portal something that we can you know maybe override the votes and say that hey you know there are a lot of people that were hearing talking about this particular feature even though they haven't voted on it is there a way that we can kind of you know still send it along into the uh you know into the uh into the feature requests yeah so it's like right you might say not enough people in the community I don't so I I don't know that we have a quick fix to that but I would say you know one thing I do is whenever the people the customers that I talk with submit idea portal ideas I should definitely say that you know uh um socialize it with anybody you know within your company outside your company let me know about it and I will try to socialize it with other customers um you know that the the certainly socialize it with your account exec if if you have that if you have that relationship with your account exec to say you know there's because they certainly have other customers so you know that's uh so we're trying to we definitely want to make it better but uh you know that's there it's not a you know they're they're deaf that definitely is a known Gap I would say today okay my great great stuff we'll we'll try to do we can you have some you have some people on the call that are hearing you that you know maybe can push that a little bit faster for you so uh apologize that it hasn't gotten many boats okay little did you you're taking that one that actually goes back to that question I think that Olga was talking about about changing the codes yeah because I thought it was a report but it's actually update which it will uh do a quick check because it you can change uh you can configure the color for a report uh dial report uh we'll get back on the PA widget I'll type in the answer I'm glad that you're learning uh that is definitely the um the idea behind these especially when you hear questions of things that maybe you didn't think of so uh we we've been trying to do these um every six months um but that may be too fast based on having some time left here with with no questions so um and remembering that we do try to keep time every you know every year you know every bi-weekly session we do try to have some time for just general questions yeah but we don't always have that so okay here's another question here so another widget question uh for the latest score widget can we create new templates oh I think so there's like template one template yeah template three yeah yeah like they want to create their own is that um is that possible for you guys or in the future anybody talk about it it's it's not possible it is not at this point no not for the uh is that something that would be available I'm not sure how it's done I mean I haven't looked at them in the next experience next experience of the next experience of uh that's what I thought have you said we we have settings so you can choose which informations you want to show or not and we will expand it in the future with the more layout so now it's more horizontal I mean no more vertical layout of all information vertically defined and we are planning a point in the future to extend it with a horizontal layout so it's uh best suited for the short like small Heights longer width layouts but this is where we're heading on the classic uh peer widgets yeah those three templates which were there it's um there's no way to add new templates to it so that's yeah a little bit limiting so you have to choose out of three so we have submitted service ideas for a few enhancements comma separated data fields dot walking on aggregated columns for automated indicators just wondering if other customers see values in these there you can use functional Fields so you can combine multiple string fields in one that way you can get the first feature we are at least based on if I understand correctly your request so the second request dot working on aggregated columns for automated indicators I'm not sure I understand that question to be honest is there value of course there is value I I totally understand what you're asking at least for the first part the second one if you can possibly unmute them help me understand better yeah here I will allow him to talk so yeah I'm sorry for the cryptic message I sent everybody I was trying to type in real quick can you hear me yes okay so the second one uh in reporting you can actually dot walk to values on your aggregation Fields I don't know if you're familiar with doing that but it doesn't seem to work in PA when I'm sending automated indicator let's say I'm going to do an average on a column that's not on my base table and I need to dot walk to another related table I can't seem to do that on the automated indicator screen yes we don't have this feature at the moment this is something really okay it's our new engine there is a workaround though you can create for example a DB View and then you can get uh the aggregation on that field yep yep I understand that yeah so we just create a new DB view that puts it all on a base view if you will and then correct yes you should be able to do that okay and regarding the first the comma separated data labels yeah yeah well we we have we we display data you know the the numbers on our columns right in our in our visualization for the PA widgets uh when you have a very large number they're not comma separated it's just one big long list of digits so um okay the formatting of the numbers actually yeah yeah just especially in some of our vulnerability reports uh we've had some large numbers and uh customers have asked for that so so my my answer is it was completely wrong it was referring to something different I think yeah sorry about that no no it's not your fault it's mine I assumed I think we well I'm not sure if we have that option for displaying the commas or not um maybe these are all gave they remember I know that we have about the uh the value if it is formatted or not if it is in case in millions don't have an abbreviation you can enable abbreviations with just easier to read so if it's like low number it will be 1.3 M like you know that so yeah you have that display data labels option right yes yes you can show in the tool type the actual value you write John yeah so but anyway I just thought I'd ask that but thank you for the feedback thank you John okay uh Stephen has a question if someone implemented a PA content pack then touched a button a bunch of stuff and incorrect stuff incorrectly is it possible for me to re-implement Z boot just reset it back to defaults and start over remediating work from a previous vendor and a reset to default switch would save me so much time any any ideas for that no solution Library will do some of that but I know it also is not set against every content pack [Music] so you know where you can go into the you know the solution Library as you know as a menu option to say that or it's actually just called under PA solution Library just solutions that can give you kind of a way to kind of reload it will not undo the other stuff that someone's already changed it but uh you know so it's not going to like reset it reset a an indicator or an indicator Source back to its original but it my understanding is what it can do though is um you can get an you know it can make it as a new object to say you know there's the new version that's that is the the old but I I'd have to double check on that I know that's not been used as much in recent releases so I think that's a really good question a really good feedback too if anyone else has any other thoughts on that you're right and that is the only way the solution library is the only way to to address this use case and the reason why we did this even is not because we don't want to give that button but the consequences of pushing that button uh when you are not sure are quite important fear and severe especially in the production instance and then yeah it's much more difficult to come back to the state that they were earlier so that is the only reason why that option came strongly through a solution Library uh lavigelina is still um she has some follow-up questions for you so yes um because you know we we use a platform email mechanism also behind the scenes for scheduling reports as well so I think there should be definitely a way uh for what Nina wants to achieve I am just trying to find the right one in the dogs because you know it's not my area of expertise need to find it in the docs if I find a link I'll definitely waste uh it but I I assume there should be a way because we are also reusing platform functionalities uh for our emails that we send out including reports report sources can be used as pre-filter conditions in the next experienced dashboard visualizations will report Source functionality to be ported into experience itself at some point why do you mean that you can configure yeah use a predefined report Source or predefined data source like you could in a report we are planning to have all the admin functionality for the like charts report ranges the report sources Etc to the platform analytic workspace as well so like whether it's analytics Center or somewhere else in one of the common releases and as well as make it a bit easier while you're creating visualization to easily save [Music] conditions as a predefined right similar how we headed into this design so that's that's in plan as well yeah because I get that Mike because that's one of my favorite functionalities is just to have that I didn't know that otherwise I would prioritize it first to prioritize the uh yeah the reports because report sources we definitely want like to get tell customers to use that a lot because that that's a way to simplify the ability you know for a lot of end users to find you know that they struggle oftentimes even find the table they want much less how to write the conditions for that table so the report sources are very great for the I think Michael already found it but for those like report sources other index experience so when you select the table You by default you suggested to use one of the report sources as is your first step um but there is no easy way you have to go back to the classic list to create new reports or so there's no like um connected flow yet in the next thing okay great thank you will there also be any easier navigation to click through to open launch indicators currently in PA widget you can click and drill down to the indicator and get to the configuration screen with experience I'm not seeing the ability to do the same you mean the open indicator form so to say right from the kpi details yeah I'm thinking that he's talking about uh when you're at a widget and you it goes straight from the widget to the indicator but I don't know that you necessarily need that to analytics Hub and [Music] then for the and this feature is not available right now from the kpi details but it is planned to have the connected flow as well right that it's easier to navigatable when and to allow me to create so we're figuring out um the best the best flow but yeah that's that is on the roadmap he's saying from an admin perspective that's pretty much um hey Mike go ahead if you can tell us maybe to help us hello no I I get what you're saying so um yeah there's a couple of options I'm really I'm talking about it from an admin perspective especially if we're trying to troubleshoot a dashboard so let's say today that we go into a dashboard and that dashboard has a number of different PA widgets on there I can go into edit mode I can drill down into that widget it would tell me what indicators there I can then click on it indicator it will then take me into the configuration and from there I can go and look at the scores I can go into the indicator source and perhaps do some kind of Investigation or troubleshooting now with the experience side of things if I add a visualization in and I select a particular indicator there's no easy way to go and just click something and say yeah this is the indicator click on this and go into the indicator definition so I can go and do the troubleshooting I'd have to go and copy and paste the text or I'd have to go and just go into different screen and go and find it and click through that way so I'm just thinking from a yeah if you would admin if you've got that kind of ability um perhaps look at whether that experience could be improved from the admin perspective so this is a human configuration of visualization itself right it's not military I I would do a configuration or troubleshooters and then uh maybe some other issue and you go in and have a look at something definitely also on the list so we can if if it's painful with prioritize it first it's probably just to have a link shouldn't be that far yeah just a little I icon right I think you I think you've actually got all the indicator Source but I think if that was on the on the indicator as well I think that would help just so we can get to places as we need to yeah yeah it makes sense thanks Mike Okay so I have about five minutes I think I'll just go ahead and uh close this down um so before we get that so thank you for everyone who has asked a question and uh for all of the panelists uh and of course Dan coming on and helping with this um I think these these calls are very useful uh like the one caller said you know even just hearing questions about things that maybe they had never thought about uh being able to have people that can answer those directly I think is a really good um a really good thing to do so uh and actually even the comment of doing them right after uh releases so uh we'll look to have another one of these in the spring at some point so um what I will do is this will be um this will be out in the community and also on the YouTube and I will put um each question at their minute Mark so you can actually go directly to that so you don't have to go through everything so look for that as well so uh but thank you to everyone that contributed and also ask questions so um like I talked about earlier the community has changed it is now actually platform analytics uh and here is the link where you can get directly to it uh please go out there and look at the new community check things out and it is um ever evolving so the looks may change within the next few days just kind of uh what it looks like there but the links should all uh stay the same so uh check it out whenever you can and then there is a new uh Academy page as well with all of that information it look it should look very familiar um most of that ported over directly so that will look familiar to you and you can get all the previous ones and also the upcoming ones as well and again we put a plug-in for this uh on our last session but check out the our new platform analytics Academy Pro tips more videos to come but these are what we uh kicked off with they're about five videos so check those out as well and they're also in the new community as well and of course always make sure you're utilizing now learning as much as you possibly can if you don't have an account you should have an account uh go there and search for analytics or reporting or performance analytics or platform analytics and everything that is possible that's in the now learning will pop up there for you and be available for you the PA Advanced on uh is now on demand as well uh so if that is something that you want to do if you've done the fundamentals and you want to move to the advance I definitely recommend that and it's of course on demand and these are the other academies that we like to plug and these are the new links for those as well well uh so go check out some of them they have really great incredible content on these Academy sessions as well so check them out and with that thank you and of course again thank you to all the panelists and Dan as well and for all of you that joined and for any of you that ask questions thank you for asking the tough questions we really appreciate it and we'll see everybody in two weeks thank you

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