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Solve more intelligent document processing use cases faster

Import · Oct 04, 2022 · video

document intelligence provides the ability to efficiently extract information from documents and now with the Tokyo release we're introducing support for an expanded array of document types a mechanism to fully automate specified document processing jobs and new ways to leverage this solution in your end-to-end workflows let's start with the ability to address more document types while some documents out there are standardized many others like purchase orders will contain variable length tables or lists using the concept of key groups within your task definition you can now establish a set of fields that you expect in each line item of your variable length table or List using this mechanism you can train the AI model to understand these Dynamic sections and using the document intelligence UI you'll find there's now a handy way to review each of these groups in an intuitive fashion this new feature is crucial when combined with the ability to map your extracted data to a table on the servicenow platform within your task definition you can specify a Target table like purchase order and then not only map your key data elements to record fields of that table but use the key group to map your table items to related records such as purchase order line item now this alone is super useful but using our new straight through processing capability it can become a fully automated aspect of your business all you have to do is enable straight through processing within your task definition and specify a confidence threshold with this applied to your task anytime the AI model meets your threshold it will automatically process the document it's easy to see how these capabilities will help you eliminate manual repetitive processing jobs from your operations but what makes this so powerful is how easy they are to Leverage one option is to develop automation from scratch using flow designer and leverage the document intelligence spoke this handy new action will let you incorporate intelligent document processing into any new or existing flow an even easier option is to automatically generate flows using a template you can now create a new integration right from your task definition and by specifying just a few Fields regarding the type of Automation and Associated conditions you'll generate a production ready flow you can then activate these right away or customize them to precisely fit your needs this solution is just one of many synergistic capabilities in servicenow's hyper automation portfolio using document intelligence you can easily automate document data extraction and cohesively integrate document automation into your end-to-end workflows

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