logo

NJP

How to Enable Table Auditing in ServiceNow | ServiceNow Tutorial

Import · Sep 26, 2022 · video

[Music] hi there my name is Lawrence Tindle here at Glide fast Consulting and in this week's service now tutorial I'm going to show you how to enable table auditing in the system table auditing is a fantastic feature which allows you to track changes that are made to a table's fields by default not all tables have auditing turned on in the system this is because it can affect and impact the performance of your system especially for tables that receive a large amount of traffic once you have auditing enabled on a table you're able to view the before and after field values within the history view of a record please note encrypted fields are not audited this feature is by Design and can not be changed now that we've covered what table auditing is let's go into the system and enable it on a table for today's example I'm going to enable auditing on the hardware models table which by default doesn't have auditing turned on by turning auditing on for this table we'll be able to see the before and after changes made to any hardware model record in the system this will be beneficial for asset managers as they'll now be able to see which users are updating Hardware models and what changes they're making now to get started type in dictionary in the application navigator and click on the module located underneath the system definition application now from this dictionary entries list view type in cmdb uncore Hardware uncore productor model in the table column header and in the type column header enter collection and hit enter click on the dictionary entry for the hardware model table to turn on auditing simply check the audit check box and click on the update button now if we head over to the hardware models module open up a record and change some of the values on the form we'll see the before and after values when looking at the record history and it's as simple as that enabling table auditing provides lots of value and can be implemented in a matter of minutes and that is all for today's tutorial on enabling table auditing in service now

View original source

https://www.youtube.com/watch?v=-fhqpBkK7As