Ever wonder how ServiceNow uses its own products? We have a program we call Now on Now where ServiceNow employees highlight how they are innovating on the product. Listed here are presentations and white papers that relate to ITOM.

Now on Now Book of Knowledge

How ITOM and ITSM made our IT operations service-aware

How ServiceNow IT Operations enabled remote work during COVID-19

Now on Now: Creating a global IT ecosystem CMDB with ServiceNow Discovery