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Virtual Agent Topic Creation in 20 Minutes

Import · Sep 17, 2022 · article

This video is useful for the beginners in Virtual Agent. It demonstrates how we can create a Virtual Agent Topic in minimum efforts. In this video I have shown a basic topic "Report an IT Issue" by using which an end user can raise an incident with the help of Virtual Agent. I hope the community members will find it interesting.

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https://www.servicenow.com/community/virtual-agent-nlu-blogs/virtual-agent-topic-creation-in-20-minutes/ba-p/2332244