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Changing between Next UI and UI16 as a user

Import · Sep 06, 2022 · article

To ease existing users into using the Next Gen experience its possible to create a system property that allows them to choice between Next Gen UI or UI16 through their preferences

  • Assumptions: Users are on San Diego +
  • Impact: upgrade Instances missing default system parameter. New Installs are ok

**By default System property glide.ui.polaris.on_off_user_pref_enabled is not resident within the system properties list**

  1. Login as Admin and ensure application is set to “global”
  2. Navigate to sys_properties.LIST
  3. In NAME search box type glide.ui.polaris.
  4. Click New in upper right corner
  5. Fill in the fields in screenshot below as shown making sure Application reflects “Global”

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*Name - glide.ui.polaris.on_off_user_pref_enabled Description – Enable or Disable Unified Navigation from User Preference Choices - Type – Select dropdown true|false

Value - true

Property screen should look something like :-

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6. Click SUBMIT7. Verify new parameter is in the list then refresh each screen8. Logout / in. Verify option is now visible by selecting Profile in upper right; then preferences in the dropdown; then

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https://www.servicenow.com/community/now-platform-articles/changing-between-next-ui-and-ui16-as-a-user/ta-p/2323085