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My library Knowledge Sources To Go is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.

For this reason, I have decided to handle such topics in individual community articles like this one instead.

What is Data Archiving?

Data archiving involves managing table size growth and archiving old data. It moves data that is no longer needed every day from primary tables to a set of archive tables.

Product Documentation

Entry point to the official product documentation.

How should I archive my historical data?

Overview of archiving in ServiceNow and answers to the most important questions

Trainings &

Courses

n/a.

Articles & Blog Posts

2018-05-15, by Jay Freise

Data Archiving Walkthrough

This article is for customers setting up data archiving for the first time. The goal is to provide administrators confidence in their data archival policy and strategy.

2019-10-19, by ServiceNow Support

Archiving | General Overview

The archive application moves data that is no longer needed every day from primary tables to a set of archive tables. Archival tables are flattened tables. Base and child tables are flattened into a single table and reference fields are converted to strings.

by ServiceNow Support

Archiving Workbook - Paris Release

This article will provide a holistic view of archiving in Paris release along with the design, features, properties and possible error scenarios.

by ServiceNow Support

Archiving FAQs

Since the Archiving functionality has been released, we have seen several customers asking questions on the subject. The aim of this article is to give the customers the possibility of checking if their question has already been answered. Please comment on the article if you have any new questions.

Videos &

Podcasts

2019-08-03, by SAASWITHSERVICENOW

ServiceNow Admin Guide | Data Archiving | What is Data archiving | How to implement Archiving

This video will help you to learn about data archiving in ServiceNow. You will understand why we do archiving and how we archive tables in ServiceNow.

2020-04-13, by Hardit Singh

Setup Archive and Destroy Rules in ServiceNow

We can archive tables in ServiceNow and setup destroy rules to delete records from ServiceNow as well. The plugin is available OOTB for use.

2021-07-27, by ServiceNow Adda

Archive Rule and Destroy Archive Rule in ServiceNow

Troubleshooting

Known Error Portal

Unexpected behavior for System Archive Related Records when two archive rules (sys_archive) have the... (KB0551434 )

ACLs on Archived Tables are not getting evaluated when accessing Archived Records but ACLs on origin... (KB0751576 )

Issues with archive record activities filters coming up as [Empty] (Activity Stream) (KB0756691 )

Unable to bulk re-archive restored records (KB0684703)

Archiving variables within service request (KB0856367 )

Behavior of restoring archived records when the table structure changed (KB0998068)

Customized glide.db.archiving.max_consumer_workers property (KB0998410)