ServiceNow Task on Business Rule
Business Rule
Task 1
1. Create a table called 'incident_temp' with below two fields Incident Number Short Description2. Create a business rule, this should execute only whenever any new incident created on 'Incident' table, 3. Create a new record in 'incident_temp' table from above newly created Incident record and set Incident Number and short description values and save the record in 'incident_temp' tableTask 21. Create a business rule 'Remove Temp Incident Rule' , This should execute only whenever any record removed from 'Incident' table.2. Query the incident number from 'incident_temp' table based on removed Incident Number record from 'Incident' table3. Remove the corresponding incident record from 'Incident_temp' table
Task 3
1. Create a business rule called ' Update Temp Incident Rule' - This should execute only whenever any incident updated in 'Incident' table.
2. Update the corresponding incident in 'Incident_temp' table and update Short description.
https://www.servicenow.com/community/itsm-articles/servicenow-task-on-business-rule/ta-p/2305352