Scenario : You have created a flow where the trigger type is "Inbound Email" but you don't know how can you control the order of processing ? As in most of the scenarios , we need to provide order of execution for Inbound Actions. Then you are at the right place.

Problem : We all know that we are into flow era of ServiceNow where we try to accomplish most of our tasks by using flow designer. Then why not to leverage inbound email trigger of a flow instead of conventional inbound actions. Having said that, there is no OOB ordering & stop processing options available which we generally use to set the precedence of executing an inbound action & to stop processing other matching inbound actions (by saying matching inbound action , I mean to say that inbound actions with matching condition)when the desired one is executed.

Solution : To achieve this , you can create a system property named "glide.hub.flow.inbound_email_trigger.show_advanced" as shown in the following image :

Once done, you could see the desired options available in your flow as shown in the below image :

Thanks & Regards,

Subham Kumar Shaw

Senior ServiceNow Consultant