Add Attachments to the Email Client Template automatically
Import
·
Jul 27, 2022
·
article
To add all the attachments in the Email Client Template please follow the below procedure:
Create a Business Rule on the sys_email table with conditions before insert.
Script :
var att = new GlideRecord('sys_attachment'); att.addQuery('table_sys_id', current.instance); att.query(); if (att.next()) {
GlideSysAttachment.copy('', current.instance, 'sys_email', current.sys_id);
}
/*Record Table Name- Source Table name. eg:- Suppose Email template is on the Incident table then we have to mention incident as the source table*/
Please the attached screenshot to know the output.
Please mark this article helpful if it helps you.
View original source
https://www.servicenow.com/community/itsm-articles/add-attachments-to-the-email-client-template-automatically/ta-p/2306006
