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Create Favorites - Automatically!

Import · Jul 26, 2022 · article

This Utility creates Intelligent Favorites automatically based on an Update set.

Benefits

  1. This utility helps solve browser tab madness, by allowing you change quickly and use fewer tabs.
  2. The tester can quickly generate Favorites for your code - and speed up testing.
  3. If you perform some rework on a Job, you can rerun the Utility and your Favorites will be put back at the top again for easy access.
  4. Some of the Favorites are SMART. For example, If you use GSLog for logging, the Utility will display the recent syslog entries within the last minute with the matching source field for your application.
  5. The Utility allows companies to customize company specific Favorites in a Common section (see below).
  6. If you have any ideas for other "Smart" Favorites, please post a comment.

To download the Utility and to see the list of features please visit the ServiceNow Share Site.

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The screenshot below, shows the Script Include that you can customize for your own favorite Favorites.

For list views, you can customize the Query.

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https://www.servicenow.com/community/now-platform-articles/create-favorites-automatically/ta-p/2313758