The AI in Action series of The Alldus Podcast breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Powered by Alldus International, the premium AI Workforce Solutions, our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is being done within AI across the world.

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[Intact Technology. As the 2024 ServiceNow Federal Partner of the Year, Intact technology has intentionally designed every aspect of their business to incentivize quick outcomes and clean, scalable technology that people are actually eager to use. This allows your ServiceNow platform to quickly and seamlessly evolve alongside shifts in your organization, enabling you to achieve more, better and faster.

In this episode, Bahar talks about:

Her career from Government leadership, HR transformation to ServiceNow,

How Intact integrates ServiceNow for efficient federal/private sector operations,

How ServiceNow & AI empowers efficiency and customer support innovations,

Why Intact Technology is a great place to work

[Cognizant Advanced AI Labs. Since 2013, the team has focused on research, innovation and the development of advanced AI technologies that further the application of AI to surface opportunities and make better decisions, serving clients and the society at large. Coming together as the Cognizant Advanced AI Lab, the team remains committed to bridging science and the pragmatic application of AI, to foster a better, more productive and innovative future for businesses and society alike.

Risto's current research focuses on methods and applications of AI in decision-making, particularly those based on neuroevolution, as well as neural network models of natural language processing and vision. At Cognizant, and previously as a CTO of Sentient Technologies, he is scaling up these approaches to real-world problems. As an AAAI, IEEE and AAIA Fellow, Risto is an author of over 500 articles in these research areas, with his work on neuroevolution recently being recognized with multiple awards.

In this episode, Risto talks about:

His journey from academia to AI deployment at Cognizant AI Labs,

Empowering human decision-making through AI,

Use Case: Winning an award for collaboration on improving Botox evaluation,

Why AI implementation needs practical adaptation and broad collaboration,

An insight into the team’s work within research and development,

The AI Labs focus on R&D, thought leadership and AI for good,

His top advice to require strong fundamentals, critical thinking and adaptability

[pWin.ai. Founded in 2023, pWin.ai is the first ‘thoughtful’ AI copilot for proposal writing, built with Shipley’s best practices inside to revolutionize your business development process and help you win more business. Shipley’s industry-leading expertise and pWin.ai’s cutting-edge AI technology come together to offer a comprehensive solution that empowers your team to focus on what matters most.

Drew is an experienced organizational leader and operator with a diverse background across consulting, software, tech and product engineering domains. He leads the solutions/sales engineering team at that is the face of the pWin.ai product to prospective customers. Drew and his team showcase and demo the powerful pWin.ai product, lead customer trials, teach and support classes, guide the direction of the product to prospective customers, and serve as the face of the product to customers.

In this episode, Drew talks about:

His AI journey to date from building teams to impactful tech solutions,

How pWin.ai crafts top-quality and efficient proposal drafts,

Creating high-quality proposals using Generative AI,

How partnerships with Shipley and Microsoft boosted proposal speed,

The journey from learning, testing, iterating and scaling,

His excitement about rapid progress and evolving AI potential

[Sakon. Founded in 2003, Sakon is on a mission to help enterprises simplify the way people connect to each other and the world. As devices and networks propel the future of work, Sakon is driving the associated process automation next wave. Sakon’s Cloud Applications combined with the most seasoned team of telecom service practitioners has enabled 100’s of the largest enterprises all over the world to Understand, Manage and Transform their device and communication service estates.

Paul is a passionate, Channels & Alliances leader that always makes an impact, including selling SaaS, PaaS and AI to enterprise multinational Fortune 500 clients. He has over 15 years of experience building go to market channels, alliances teams and programs, and over 10 years of direct sales and business development experience in the SaaS space. Paul has also worked for over eight years in SaaS channels, and alliance creation and development with enterprise software, ServiceNow, Workday and Salesforce.

In this episode, Paul talks about:

His journey from telecom sales to extensive experience with ServiceNow,

How Sakon manages mobility and telecom assets via ServiceNow integration,

Creating a Unified platform for managing mobile and fixed networks,

Why partnership success hinges on mutual value and client benefits,

Continuous innovation and efficient management of global teams,

Focus on brand visibility and growth through strategic partnerships,

Their entrepreneurial culture, collaborative leadership and innovative opportunities

[Niche. Founded in 2002 and headquartered in Pittsburgh, Niche is the market leader in connecting colleges and schools with students and families. With in-depth profiles on every school and college in America, over 140 million reviews and ratings, and powerful search and data tools, Niche helps millions of students and families find and enroll in the right school for them.

With over 17 years of data science, analytics, ML and AI leadership experience, Indrasis has a strong track record of developing successful data products, capabilities, technologies and organizations in multiple sectors. Currently, Indrasis leads the data & AI organization at Niche where he is responsible for establishing the vision, strategy and capabilities for data democratization. This is to ensure key KPIs and insights are internally accessible for proactive and timely decision-making across the business.

In this episode, Indrasis discusses:

His career journey from Academia to AI roles in aerospace and startups,

How Niche simplifies researching and enrolling in schools,

Utilizing data to connect students and colleges,

Applying AI to match students with suitable colleges,

How the new data team is transforming Niche with AI and ML,

Offering impactful data roles focused on education equity

[Institute for Security and Safety at Mannheim University of Applied Sciences. Founded in 2012, the institute's goal is to build bridges between experts and non-experts to make cybersecurity an inherent part of work and private life. They promote cybersecurity resilience and an international exchange of knowledge by providing security assessments and advice, international education and training concepts, and contributing to research projects worldwide.

In her role, Swantje's main objectives are the strategic development of the institute and the expansion of cooperation projects. She coordinates R&D as well as building activities of the Institute, especially with a focus on new developments in cyber security with respect to critical infrastructures, i.e. the energy and automotive industry. Swantje's main areas of expertise are security culture, capacity building and didactics, cyber security in international relations and AI. She is dedicated to empower her team in order to strengthen Cybersecurity around the world.

In today's episode, Swantje talks about:

Her unconventional journey from teaching to cybersecurity consulting,

How Cybersecurity involves combating organized, well-structured cybercrime groups,

As Cybercriminals specialize and collaborate; defenders must do likewise,

Building a cybersecurity culture requires tailored training and leadership commitment,

Cybersecurity culture takes time but boosts collaboration and resilience,

Her advice to study standards for security and seek tailored help

[Prosper Marketplace. Founded in 2005, Prosper Marketplace introduced U.S. consumers to an innovative new approach to personal finance called peer-to-peer lending. Almost 20 years later, Prosper has helped over two million customers achieve financial well-being through a comprehensive suite of products. Regardless of the product, Prosper is dedicated to meeting people where they are in their financial journey, in order to advance their financial well-being.

Rahul is an Analytics leader with 12+ years of experience in analytics/growth functions across digital, marketing, operations and risk. He has a proven track record of leading key initiatives, influencing business decisions and managing senior stakeholders. In his role, Rahul is the Head of Product & Conversion Analytics, and Growth Data Science across all Prosper products. He provides thought leadership, drives growth across Product and Marketing channels, and leads a diverse team of analytics and data science professionals at Prosper.

In this episode, Rahul discusses:

His experience to date specializing in AI and data strategy,

Prosper’s impact in financial well-being and his day-to-day role,

Trends from rapid adoption, computing power, off-the-shelf solutions & executive support,

Data-driven Decision making is essential for FinTech evolution,

Addressing challenges in privacy, accuracy, human relevance & workforce concerns,

Their mission and why to consider a career with Prosper

[Do IT Wise | An Inetum Group Company. Founded in 2010, Do IT Wise - part of the Inetum Group - is an international professional services and consulting company, focused on helping their customers thrive on their Digital Transformation journeys. They combine deep implementation knowledge and partnerships with leading software platforms such as ServiceNow and OpenText, professional expertise and excellent understanding of their client’s problems to create the most suitable and valuable solutions for them.

Martin is an experienced ServiceNow Solution Consultant with a demonstrated history of working in the consulting industry. He is skilled in ServiceNow Platform Administration and Development, ITSM, Custom application development, Integrations and Platform-wide scripting. Martin is a Certified Technical Architect (CTA) and holder of multiple ServiceNow mainline certifications. A ServiceNow Rising Star in 2022, 2023 ServiceNow Community MVP and 2023 ServiceNow Developer MVP, Martin is passionate about knowledge sharing and mentoring.

In this episode, Martin talks about:

Important career milestones including gaining CTA certification,

Starting a ServiceNow architecture podcast and local meetup,

Gaining inspiration and confidence from the ServiceNow community,

How ServiceNow's rapid updates require focusing deeply in one area,

How CSM addresses increased demand for digital services,

Exploring predictive automation, like weather-based bakery production,

Why GenAI shows potential, but adoption is currently limited,

His day-to-role focusing on customer solutions with Do IT Wise,

The growth of the HRSD Employee Service Center,

His upcoming meetup in Bulgaria & hopes for Knowledge 2025

[Rhino Health. Founded in 2021, Rhino Health are activating the World’s Health Data with Federated Computing, and streamlining end-to-end healthcare research and AI development. They transform healthcare AI by integrating Edge Computing and Federated Learning into a cohesive Federated Computing strategy. This innovative approach provides AI developers with swift and secure access to healthcare data, dramatically reducing setup times from months to days and ensuring data privacy across global networks.

Federated Computing allows working with data across multiple sites while keeping that data at rest behind each site’s firewall. This technique enables multiple entities to contribute to AI model training without disclosing raw data, safeguarding the privacy of each dataset. Rhino's Federated Computing strategy ensures data integrity and compliance while minimizing latency and maximizing efficiency, making it an essential tool for advancing global healthcare solutions.

In this episode, Daniel talks about:

His background and journey to Rhino Health,

How Rhino Health uses federated learning to preserve data privacy,

Use cases of supporting research for breast cancer and CT scans,

Deploying models with Docker to ensure data control and collaboration,

How Federated Computing aids fraud detection & drug discovery by ensuring data control,

Prioritizing engineers for an agile, market-responsive federated learning infrastructure,

How Rhino enhances federated computing for data privacy & governance

[Adonis. Founded in 2022 alongside his brother Akash, Adonis are on a mission to maximize revenue outcomes that enable healthcare providers to deliver the highest form of clinical care. The company's aim is to simplify the operational challenges providers face when collecting payment from carriers and patients through deep analytics, process automation and tech enabled tooling, all while lowering the cost-to-collect.

By combining their proprietary technology with RCM (Revenue Cycle Management) expertise, Adonis helps you efficiently and effectively collect your hard-earned revenue. Their team will help you deploy automation across your most complex processes to remove frictions and improve financial outcomes. They provide a detailed readout of key findings, including patient finance overviews, denials overviews and payer strategy. Once complete, they provide automation recommendations and advisory services.

In this episode Aman talks about:

His journey from healthcare tech to entrepreneurship,

How Adonis addresses provider-payer conflicts in healthcare revenue collection,

Revolutionizing healthcare revenue management for caregivers' benefit,

How AI streamlines healthcare revenue cycle & optimizes claim processing,

Introducing alerting and monitoring to enhance revenue cycle management,

Plans for growth and leveraging data for innovative solutions,

Evaluating AI healthcare innovations based on enduring industry trends

[Orita. Founded in 2023, Orita’s platform gets your email list in the best shape possible. They delete junk or spam accounts from your list completely, remove duplicate IDs, suppress unengaged contacts and reactivate folks when they’re ready to buy. Orita's technology accounts for how customers interact with your specific brand, and suppresses or activates contacts based on when they’re most likely to make a purchase. Orita helps brands save more than 25% on their email marketing.

Daniel has worked with CEOs, CTOs and other leaders to build e-commerce companies. Before studying artificial neural networks, he studied biological ones. Daniel got his undergraduate degree at University of California, Berkeley and received his PhD in Neurobiology from Harvard University. He also completed a Postdoctoral Fellowship at the University of California in San Francisco and did some work at the Icahn School of Medicine at Mount Sinai. At all these institutions, he focused on how early life experience shapes the way the brain processes information.

In this episode, Daniel discusses:

From neuroscience, leading data teams to co-founding Orita,

Optimizing customer engagement using proprietary data and automation,

Enhancing email deliverability using machine learning and data insights,

An overview of the team’s focus on diverse machine learning solutions,

Use Case: Doubling Birthdate's click rates and improving Klaviyo score,

How Orita enhances revenue growth through content optimization across channels

[PAMT Consulting. Founded in 2016, PAMT Consulting is a customer-centric consulting firm that is dedicated exclusively to ServiceNow, while also valuing family, inspiration, growth, flexibility and excellence. The company are committed to exceptional customer experience and are focused on the success of their clients and employees. PAMT Consulting will help your organization achieve optimal operations in all areas of your business using ServiceNow.

Bringing over 20 years of experience in enterprise applications, with 15 of those years dedicated solely to the ServiceNow platform, Paul has supported many companies as they embrace the digital workflow revolution. He has leveraged his in-depth technical knowledge and business acumen to help companies realize their growth goals and maximize their ROI. Today, Paul, along with his wife Angie, work together to ensure that PAMT Consulting remains a dynamic and friendly workplace for all.

In this episode, Paul talks about:

His career journey into the world of ServiceNow,

Three pillars to success at PAMT Consulting,

An insight into their diverse, tech-savvy team,

Use case: Resolving technical debt quickly & forming strong partnership with RFP,

Emphasizing diverse skills and joining Iconica for quality delivery,

Prioritizing employee care and connection when hiring at PAMT

[Sports Info Solutions. SIS was founded on the belief that decision making in sports could be improved and that they could help teams win more games through the use of better data, analytics and technology. That belief has been validated repeatedly since their founding in 2002 as SIS continue to revolutionize the way the game is played on and off the field. It is their mission to enrich and optimize the decision-making process for sports teams, sportsbooks and sports fans.

SIS are proud to become leaders in collecting, analyzing and distributing the deepest data sets and insights to professional sports teams across the MLB, NBA and NFL. The company has evolved to include former professional and collegiate athletes, coaches and scouts, alongside their best in class technology and research analysts. SIS are now doubling down on what’s made them successful by further advancing their data, technology, insights and partners as they drive forward the next innovations in Sports Data and Analytics.

In this episode, Sujoy discusses:

His background from academia to AI and Computer Vision in sport,

How SIS transformed from Baseball Info Solutions to AI-driven analytics,

Using AI to contextualize raw NBA tracking data into detailed game insights,

An insight into how the team processes and deploys sports data with AI,

Why specialized sports data complexity limits model utilization,

Emerging areas from real-time decision-making, injury prevention & granular data analysis,

What makes Sports Info Solutions a great place to work,

Why Data engineering and model reusability are critical for scaling

[TDK Ventures. Founded in 2018, TDK Ventures is a Corporate VC firm investing globally in early-stage hard-tech projects - serving entrepreneurs, the ultimate Impact Scalers, who are creating a new era of sustainability and social value. From enabling sustainable energy solutions to accelerating advanced materials breakthroughs to ensuring wider availability of sophisticated healthcare technologies, TDK Ventures is actively searching for solutions for difficult problems.

The TDK VC firm believes in a sustainable world where digital, energy, and environmental transformation will improve billions of lives. It's their mission is to help accelerate learning, bring meaningful contributions to society, and invest in startups with similar ideals. They deliver meaningful financial results with their co-investors and bringing new, powerful, transformational business opportunities to TDK. By focusing on Scaling Impact, they ensure a sense of purpose and a sense of urgency, with both patience and speed in their investment decision-making.

In this episode, Nicolas talks about:

His journey from software engineer to TDK Ventures,

Why Product management is pivotal to aid success,

His personal concept: "Sheila first, scaling impact scalers, patience and impatience,"

Striving for financial success, societal impact and entrepreneurial support,

Utilizing material science for clean tech breakthroughs strategically,

Examples of their backed startups in green technology innovation,

How GenAI drives investments in low-cost inference technology,

Integrating startups for strategic synergies and collaborations

[Simbe Robotics. Founded in 2014, Simbe is the global leader in Store Intelligence™ solutions that provide unprecedented visibility and real-time insights to increase retailer performance. Simbe combines cutting-edge AI and robotics to power business-critical intelligence that improves inventory management and streamlines operations, while empowering retailers to better support store associates and elevate shoppers’ experience.

Simbe’s comprehensive platform includes the world’s first autonomous, item-scanning robot, Tally, which leverages best-in-class computer vision to identify exact product location, out-of-stocks, pricing and promotion information with 99% accuracy. By partnering with major worldwide brands across the US, Europe and Asia, Simbe delivers market-leading product availability and price integrity, so they can improve store performance and labor efficiency.

In this episode, Jariullah talks about:

His experience to date from engineering to robotics and computer vision,

Overseeing retail data processing for actionable insights using computer vision,

Leading image processing, model development and client interactions,

Case Study: Enhancing shelf management, inventory tracking and customer navigation,

The importance of tag accuracy and recovering lost sales,

How the team covers computer vision, data quality, web backend and autonomy,

Scaling operations, enhancing products and providing an integrated mobile app,

Embracing a culture of inclusivity, empowerment and mentorship

[Orion Innovation. Founded in 1993, Orion Innovation is a leading digital transformation and product development services firm. For over 30 years, Orion has been solving complex business problems for clients. Their transformative business solutions are rooted in digital strategy, experience design and engineering, empowering their clients to operate with agility at scale.​ It is the company's mission to be a trusted partner who inspires and accelerates digital innovation.

As the Head of ServiceNow COI and Global Practice Leader at Orion Innovation, Kshitij leads the sales and solutions, offerings and delivery of ServiceNow services globally. With over 17 years of IT experience, Kshitij has executed complex programs and provided end-to-end solutions for over 100 customers using ServiceNow and other platforms. It is his mission is to bring digital strategy, experience design and domain expertise to the business, as well as to demonstrate the business outcomes and ROI of the ServiceNow platform.

In this episode, Kshitij talks about:

His journey to becoming a ServiceNow innovation leader at Orion,

Innovating in digital transformation and product development globally,

How Orion advances Gen AI solutions and partners with ServiceNow,

Why clients are seeking advanced, tailored ServiceNow solutions,

Developing a niche-focused ServiceNow practice,

Leveraging his ServiceNow expertise to mentor and guide the community,

Offering empowerment and direct growth opportunities in leadership

[Veho. Founded in 2016, Veho's mission is to power the future of commerce by making shipping, shopping and returns work seamlessly for everyone. Veho unlocks the potential of everyday consumers and e-commerce brands to fully participate in the global economy by removing limitations caused by outdated logistics providers and archaic technology.

By building an entirely new end-to-end logistics infrastructure powered by technology designed to meet the needs of brands and humans in the age of e-commerce, Veho is reinventing the post-purchase experience. Veho is reinventing parcel delivery and returns through industry-leading OTD and proactive consumer communication, all at a simple and competitive cost. Companies partner with Veho to measure the full impact that the delivery experience creates for their business.

In this episode, Azeem talks about:

His experience from networks to data lakes, blockchain and ML.,

Leading Veho's engineering to innovate shipping experience surpassing Amazon,

Focus on logistics optimization, driver experience, ML route optimization & generative AI,

Merging engineering and data science, and prioritizing shared goals,

Mission to disrupt logistics by prioritizing impactful teamwork and innovation

[SOFtact Solutions. Founded in 2017, SOFtact Solutions solves problems through design, procurement, integration, execution and program management of subject matter expert,s and the hardware/software necessary to implement solutions. They provide solutions for Government Agencies at the federal, state and local levels, as well as industry partners, non-profit organizations and commercial customers.

Doug has been in IT business for 31 years in a variety of business, marketing and technical roles. He has spent the last eight years working in the ServiceNow ecosystem as an engagement manager, business process specialist and technical architect. Among other current project and corporate responsibilities, Doug is the lead architect for the US Special Operations Forces implementation of ServiceNow, including the core ITSM processes, IT Business Management and Field Service Management.

In this episode, Doug talks about:

His journey as a Veteran IT professional with expertise in ITSM and implementations,

SOFTtact’s military focus with a strong veteran involvement,

His role to build the ServiceNow practice, growing the team from 1 to 35,

Building and sustaining custom solutions for clients evolving needs,

Focus on hiring veterans and integrating military expertise in client engagements,

Navigating military acronyms for effective public sector communication,

ServiceNow's expert programs for long-term career success,

Expanding in government contracting and solving complex challenges effectively,

Adapting rapidly in DOD, expanding into diverse solution sets & expanding the team

[FogPharma. Founded in 2016, FogPharma is a clinical-stage company pioneering a new class of drugs to address the limitations of today’s precision medicines and achieve universal druggability. FogPharma’s discovery engine integrates cutting-edge technologies that dramatically accelerate the speed and scalability of drug discovery to advance novel Helicon therapeutics against important, previously intractable targets across virtually all disease areas.

With 23 years of experience in developing AI based platforms in healthcare, Brandon is a serial entrepreneur focused on applying machine learning and large scale computational methods to improve human health. Brandon previously helped build three companies, Valo Health, Numerate and Pharmix, at the forefront of applying modern ML and computational methods to drug discovery and development in diverse subfields, including chemistry, biology, clinical trials and real-world health data.

In this episode, Brandon talks about:

His journey from cosmology to drug discovery at FogPharma,

An overview of Fog Pharma's focus on peptides,

How AI optimizes drug design, biology understanding & patient response prediction,

Taking a data-driven approach to their drug discovery platform

[NetImpact Strategies. Founded in 2009, NetImpact is a leading provider of digital transformation support to the US federal government, renowned for its innovative solutions and comprehensive expertise. With a proven track record of driving technological advancements and modernization initiatives, NetImpact plays a pivotal role in reshaping the digital landscape of government agencies.

Their vision is to be a NextGen Digital Transformation Leader that disrupts how technology is applied to deliver mission value. As mission needs change, new priorities emerge, technologies advance and methodologies evolve; NetImpact stands out as a leader ready to solve the challenges of today while looking for the opportunities of tomorrow. They deliver high-performance secure digital services products to transform client operations and accelerate mission outcomes.

In this episode, Holger will discuss:

His career journey from finance into ServiceNow,

How NetImpact innovates ServiceNow apps for public sector efficiency,

His day-to-day role including agency support, product development and bidding,

Transition from city to federal contracts, focusing on ServiceNow's versatility,

NetImpact’s focus on collaboration, certifications and multi-platform products,

Taking a platform-first approach & exploring Gen AI augmentation,

Offering growth, employee focus, personal development and certifications

[PSci.AI. Founded in 2022, Procurement Sciences AI (PSci.AI) is a trusted partner for GovCon, aerospace, defense, education and other government-oriented businesses, offering a transformative platform powered by breakthrough advancements in Generative AI. Their platform and tools provide invaluable insights that help you secure government contracts and propel your business towards new heights of success.

PSci.AI's Bidding Intelligence System is the first of its kind: an AI-powered, end-to-end automation system for capture, proposal and business development. Originally designed specifically for government contractors, they have since broadened their expertise to support commercial contractors, academic institutions, non-profits and a diverse range of other businesses. It is their goal to harness the continuous breakthroughs in AI, enabling teams to work more intelligently.

In this episode, Christian talks about:

His journey to launching Procurement Sciences,

How AI automates labor-intensive government contract proposal processes,

Applying Generative AI to boost revenue and operational efficiency,

Constant iteration within the evolving Gen AI landscape,

Why Gen AI is pivotal in reshaping industries like government contracting,

Rebuilding their platform to align with future AI trends,

How innovation drives PSci.AI to pioneer Gen AI solutions

[CDW ServiceNow Solutions. As a ServiceNow Elite Partner, CDW helps you optimize the value of your ServiceNow investment and streamline IT operations across your organization. With customers ranging from Fortune 500 companies to some of the nation’s leading healthcare organizations and higher education institutions, their team have the experience to help you succeed with your ServiceNow initiatives.

Greg is responsible for defining a catalog of solutions based on industry best practice frameworks and optimizing the ServiceNow platform for government clients at CDW. Part of this role is identifying consistent, reliable, repeatable processes for marketing, scoping and delivering the identified services. Delivery includes both the technical delivery (e.g. configuration of the ServiceNow platform) as well as appropriate Organizational Change Management methods to ensure their clients' success.

In this episode, Greg talks about:

His career journey & overview of their work at CDW

How the Public sector mirrors private sector but with distinct challenges,

ServiceNow’s possibilities beyond IT to enhance the citizen experience,

Utilizing ServiceNow to aid school districts in asset management and interaction,

Establishing a CoE to merge ServiceNow expertise with practitioner insight,

How the Government blends strategic planning with agile implementation,

How CDW blends large-scale capability with agile innovation

[Operant Biopharma. Operant Biopharma's AI-powered robotic microscope learns to design drugs by watching and controlling diseases over time. Their platform autonomously designs biological experiments, discovering and optimizing disease treatments. The company focuses on high-need areas like neurodegenerative and kidney diseases, aiming to horizontally address multiple indications and out-license discoveries, blending AI and biology for innovative therapeutic development.

Drew is also an Assistant Professor (Research) in Computational Neuroscience and AI at Brown University. He studies biological and artificial intelligence, and believes we need artificial vision to create intelligent machines capable of reasoning about the world. However, existing artificial vision systems struggle with many visual challenges that we routinely solve in our daily lives. He looks to biological vision to inspire new solutions to these challenges in artificial vision.

In this episode, Drew talks about:

Applying AI to analyze disease data and guide therapeutics autonomously,

How Robotic microscopy tracks dynamic biology to aid disease treatment advancements,

How AI optimizes drug discovery pipeline & manipulates cellular states for treatment,

Applying AI to drive horizontal drug development for diverse indications,

Their unique staffing needs within AI, biology and neuroscience

[SurveyMonkey. Headquartered in California, SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. The company's fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. It is SurveyMonkey's vision is to raise the bar for human experiences by amplifying individual voices.

With over 15 years of experience in software engineering and machine learning, Tao has a passion for building scalable, reliable and high-performance solutions that solve real-world problems and create value for users and stakeholders. Tao has led and contributed to cross-functional projects, teams and research in AI, machine learning, data mining, big data, parallel processing, computer vision and software development. Tao believes in the power of AI and machine learning to transform the way we communicate, learn and grow.

In this episode, Tao discusses:

His journey to SurveyMonkey from research to leadership,

Empowering data-driven decisions with AI-enabled features,

How the ML team streamlines collaboration for innovation,

His emphasis on servant leadership, coaching and process,

Integrating ChatGPT for enhanced survey experience at SurveyMonkey,

Career opportunities with SurveyMonkey,

What makes SurveyMonkey a great place to work

[IBM. Ben is a seasoned professional services leader, with global experience with across multiple industry sectors. Ben has strong experience as an operations and sales leader with a strategic mindset and demonstrating results with clients. His focus is on understanding client issues and developing solutions to achieve the desired outcome.

In his current role with the IBM ServiceNow practice, Ben and his team are focused on expanding their footprint and offerings, as well as delivering world-class services. It is their aim is to identify the relevant pain points in an organization and subsequently, define solutions that leverage the ServiceNow Platform and IBM's broad capabilities to achieve the defined outcomes and deliver measurable value to their clients.

In this episode, Ben talks about:

His journey to leading the ServiceNow Americas practice at IBM,

How IBM's ServiceNow partnership drives digital efficiency and client success,

How ServiceNow IRM enhances security & HRSD streamlines self-service functionalities,

Gen AI's role in accelerating digital workplace transformation for operational efficiency,

IBM's focus on diverse capabilities, career flexibility, client value & expertise,

Utilizing diverse capabilities for comprehensive client solutions

[BEKhealth. Founded in 2020, BEKhealth are a team of technologists, data scientists, nurses and clinical operations experts on a mission to significantly increase patient access to clinical research by enhancing sites and sponsors ability to “identify and match” more patients. They achieve this through leveraging their AI-powered patient-matching platform to detect more protocol-eligible candidates than traditional methods.

Josh is a dynamic, solutions-focused leader with deep experience at Fortune 500 and emerging pharmaceutical, biotech, medical device, diagnostic and life-sciences companies. He is an AI and analytics expert who is passionate about delivering on research goals through more rapid identification of clinically-qualified patients. Josh and the team at BEKhealth are on a mission to positively impact the lives of 100 million people by organizing the world’s medical data to expand access to clinical research.

In today's episode, Josh talks about:

His background leveraging big patient data for medical insights and advancements,

How BEKhealth's AI platform integrates patient data for clinical research,

Applying AI to improve patient recruitment in healthcare research trials,

His proudness of the team's AI superiority over industry giants,

How the engineering team enhances NLP for larger datasets & facilitates trials,

What makes BEKhealth a great place to work

[ECS Federal. Founded in 1993 and headquartered in Fairfax, Virginia, ECS are proud to build successful customer relationships with some of the world’s leading agencies in both the public and private sectors. Inspired by the ability to create, innovate and serve, their highly skilled teams work together to solve complex challenges and provide advanced technology, science and engineering solutions, including cloud, cybersecurity, AI, data and enterprise transformation.

Thomas has worked in the ServiceNow ecosystem for over 17 years and possesses a deep understanding of the technical underpinnings of the platform. While embracing the complexity of technology, Tom focuses on end-to-end digital transformation solutions that are elegant and fit for purpose. He brings a considerable implementation and application development background, that spans nearly every industry, to his current role with ECS Federal. Tom is passionate about collaborating with ServiceNow’s customers throughout their digital transformation journey.

In this episode, Thomas talks about:

Transitioning from Oracle to ServiceNow and his path to joining ECS,

ECS’ focus on emphasizing process in the federal and commercial sectors,

Prioritizing customer needs, teamwork and ensuring realistic solutions,

Implementing mobile solutions for government agencies to improve efficiency and workflow,

How strong communication facilitates project understanding and innovation,

Being in continuous growth mode and seeking diverse skill sets,

The continued impact of AI in the ServiceNow platform,

Offering vast opportunities to government agencies embracing tech,

His advice to find a mentor, ask questions and value culture

[Modern Technology Solutions Inc. (MTSi). Founded in 1993, MTSi is a 100% employee-owned engineering services and technology solutions company delivering first-choice capabilities to solve problems of global importance. Their mission is to make important, lasting contributions to the nation’s defense, security and most technically challenging strategic problems. For over 30 years, MTSi have achieved stable growth and have been recognized for their core values and commitment to their customers’ success.

Joyce has a people focused and goal-oriented mindset, coupled with a strong functional and technical background. She has an excellent understanding of data management and its importance to successful business outcomes, which allows her to contribute to the development and implementation of a sustainable data management program. She is an international keynote speaker, a chapter Lead for Huntsville Women in Data Chapter, published in Army and Industry magazines and is also a member of Chief Data Officer Magazine's 2022 Global Data Power Women list.

In today's episode, Joyce talks about:

Her journey from an Air Force upbringing to Army logistics to data consulting,

MTSi’s focus on delivering tech solutions within the public sector & national security,

Prioritizing robust data management for internal and external success,

Having a data-driven culture to foster success,

How the AI trend underscores the need for effective data management,

Focus on an employee-centric culture, quality service and societal impact

[Fujitsu North America. Fujitsu North America understands that power comes from information, and your ability to optimize and manage it. They offer an extensive portfolio of business technology services, cloud services, computing platforms and industry solutions for sectors such as retail, manufacturing, healthcare, government, education and financial services. Fujitsu offer a range of support plans that allow you to choose the plan that best meets your business and financial needs.

Tej is responsible for the technical vision and direction of the ServiceNow practice at Fujitsu North America. He leads a team of SMEs and oversee the design and architectural aspects of ServiceNow implementations, set and ensure good practices and advocate for innovation. Tej has over 12 years of experience in ServiceNow, specializing in IT Operations Management, Asset Management, Customer Service Management, Service Portfolio Management, Automated Test Framework, Service Portal and ITSM and many more implementations.

In today's episode, Tej will discuss:

His background and overview of his work with Fujitsu,

How Fujitsu transforms with Kozuchi AI and promotes diverse solutions,

Impacting manufacturing, public sector, utilities & supply chain with AI,

Challenges in data quality, realistic expectations, cultural adoption and roadmaps,

Seeking talent in Machine Learning, especially vision and text,

Offering growth, innovation and sustainability missions

[Booz Allen Hamilton. Founded in 1914, Booz Allen Hamilton transform missions with tomorrow’s technologies to advance the country’s most critical civil, defense and national security priorities. Trusted as the largest provider of AI to the federal government, they combine leading AI, cybersecurity and engineering with emerging tech to deliver results at the heart of their clients’ missions.

Julian is an experienced and hands on software architect creating enterprise software solutions for government and commercial customers. His expertise covers a broad range of custom and COTS systems development with an emphasis on business process improvement, integration, automation and collaboration. He is responsible for leading the solutioning, development and delivery of ServiceNow solutions at Booz Allen, including ITSM, ITBM, CSM, SecOps, ITOM, Discovery, HRSD, IRM, custom apps, integrations, as well as other custom software solutions.

In this episode, Julian talks about:

His journey into the world of ServiceNow,

An insight into Booz Allen’s ServiceNow practice for federal health agencies,

How government advances with cutting-edge tech integration into ServiceNow,

Why Booz Allen and government are heavily investing in ServiceNow expansion,

What makes Booz Allen a great place to work

[Elder Research. In 1995, John started Elder Research to help clients solve some of their most complex and challenging business problems leveraging data science. Over the last 28 years, Elder Research has grown to a team of about 150 data scientists, engineers and support staff who are deeply passionate about the craft, practice and deployment of data science & machine learning solutions. They apply their craft to serve clients in the public and private sectors, as well as domestically and internationally.

With offices in Charlottesville, VA, Baltimore, MD, Raleigh, NC, Washington D.C. and London, Elder Research have solved hundreds of challenges for commercial and government clients by extracting actionable knowledge from all types of data. John has co-authored three books on practical data mining, ensembles and text mining - two of which won “book of the year” awards. John has also created data mining tools, was a discoverer of ensemble methods, chairs international conferences, and is a popular workshop and keynote speaker.

In today's episode, John will discuss:

His background & journey from engineer to entrepreneur,

Specializing in national security, anti-fraud and commercial projects,

Why Project implementation is hindered by fear of change,

Focus on mentoring, teamwork and humility in data science,

Excelling in complex problem-solving from oil wells to drug discovery,

Growth plans in seeking talented individuals for diverse opportunities

[Deloitte. As a ServiceNow Global Elite Partner with over 11 years of experience delivering ServiceNow transformation programs for over 5500 clients, Deloitte understands this new world of work. With deep industry expertise, they have integrated advisory services into over 6000 ServiceNow implementations and innovation-led operations. Together, Deloitte can re-architect work and help you unlock business value to create a better future.

Passionate about transforming service delivery through ServiceNow, Felipe brings extensive expertise in IT Service Management, Service Portfolio Management, rollouts and developing effective ServiceNow strategies. As a dedicated learning manager for Deloitte, he ensures continuous growth and knowledge enhancement in ServiceNow. With a demonstrated track record, Felipe possesses the expertise and a profound understanding of optimizing CVs, market demands and strategically enhancing one's chances of securing positions in top consulting companies.

In this episode, Felipe talks about:

His journey into the world of ServiceNow,

An overview of Deloitte’s ServiceNow team in Germany,

Shifting from heavy customizations to strategic configurations for stability,

Focusing on strategic advantage and documentation,

Prioritizing foundational processes for successful technology integration,

Shifting focus to innovation and user experience over internal concerns,

Urgency to act on Generative AI for strategic advantage

[Terran Orbital. Founded in 2013, Terran Orbital is a leading manufacturer of satellite products primarily serving the aerospace and defense industries. The company provides end-to-end satellite solutions by combining satellite design, production, launch planning, mission operations and on-orbit support to meet the needs of the most demanding military, civil and commercial customers.

Valentino is an experienced, creative problem solver and leader in analytics and AI for the aerospace industry, serving as a Senior Data Scientist and Team Lead at Terran Orbital since April 2023. He previously at the NASA Jet Propulsion Laboratory where he served as the Principal Investigator to a multi-year alarm analytics effort and contributed to innovative research and technology development efforts. His efforts at the Laboratory have resulted in numerous technology releases, publications and patents, including the open-source PyNomaly software.

In today's episode, Valentino talks about:

His background and journey to Terran Orbital,

How Terran Orbital streamlines satellite manufacturing with AI,

An insight into the day-to-day life of the team,

Enhancing internal processes for cost-efficient satellite manufacturing,

Terran Orbital’s diverse impact to accelerate industry innovation

[Proven Optics. Founded in 2020, Proven Optics is the leader in IT Financial Management, with SaaS applications built to automate budgeting, cost modeling and cost recovery for public and private sector organizations.

Backed by ServiceNow Ventures, Proven Optics is a two-time Americas App Development Platform Partner of the Year in the NOW ecosystem. With 30-plus years of combined practitioner experience, the Proven Optics team is passionate about helping IT reimagine its financial processes and tell a stronger value story.

In this episode, Denis and Sebastian discuss:

Their background and previous experience in ServiceNow,

Proven Optics’ focus in IT financial management and leveraging AI,

How ITFM provides visibility and informs budgeting amid growing costs,

Integrating budget management into ServiceNow workflows for enhanced governance,

Gaining enhanced financial transparency and accelerated processes,

Why Platform integration is crucial for data-driven decisions & cost optimization

[Omada. Founded in 2000, Omada is a global market leader in Identity Governance and Administration (IGA). They offer a full-featured, enterprise-grade, cloud-native IGA solution that enables organizations to achieve compliance, reduce risk, and maximize efficiency. For over 20 years, Omada delivers innovative identity management to complex hybrid environments based on their proven best practice process framework and deployment approach.

Omada Identity Cloud meets the security, compliance and efficiency needs of business leaders, removing cost and uncertainty from managing identities and access. The solution enables organizations to manage identity lifecycle, policy and role management, access requests, access certification, and fulfillment using automated provisioning and service tickets. It provides configurable adaptable models out of the box, minimizing the time and cost of administration.

In today's episode, Craig will discuss:

His journey to now, including experience in the Police Force,

An overview of Omada's leadership in cloud identity governance,

Why Identity governance is central to cyber risk management strategy,

Success stories on how Omada emphasizes identity governance modernization,

Omada’s accelerator package for initial setup and customized progress,

Current trends from modernizing legacy systems and AI integration

[ServiceNow. Andrew has vast experience from consulting to dynamic tech leadership roles across Sales, Professional Services and Alliances & Channels. Andrew's team of Partner Managers at ServiceNow build pipeline, drive successful practice build/business planning and strategic roadmap activities, provide execution, governance, and coaching towards capacity and revenue goals.

Harper is a creative problem solver interested in brand management, international marketing and business intelligence. Her experience includes delving into marketing challenges and strategies related to public and private sectors. She has a thorough understanding of digital marketing strategies and analytics, while continually updating her skills and learning new tools as trends change and appear in the ecosystem.

In this episode, Andrew and Harper discuss:

Focusing on a partner-centric strategy for ecosystem success,

Simplify, differentiate and hold partners accountable in strategy,

How Partner tiers focus on specialization, collaboration & industry expertise,

Excitement for a partner-centric approach at Knowledge 2024,

Connect, learn and explore growth opportunities with partners at Knowledge,

Advice to differentiate through creativity, growth openness and collaboration

[MedeAnalytics. Founded in 1993, MedeAnalytics delivers actionable insights that improve financial, operational and clinical outcomes for payers and providers across the United States. The company deliver a comprehensive platform-as-a-service offering, equipping clients to build their own custom applications. Every day, MedeAnalytics empowers provider and payer organizations to achieve better outcomes by unlocking the potential of their data.

David brings more than 30 years of leadership experience in healthcare data, analytics and reporting. He is passionate about finding innovative business and technical solutions that can provide actionable insights to enhance the quality, affordability and value of patient care. In his role, David leads the data science organization and provides key leadership to the company’s market, product and technology strategies. He also helps customers identify and implement best in class analytical strategies and solutions to realize the value of informed data-driven decision making.

In today's episode, David talks about:

His background and journey to MedeAnalytics,

A comprehensive overview of how they’re enabling data-driven insights and actions,

How their different teams blend data science, domain expertise and innovation,

His excitement for value-based care and managed action,

How their culture fosters constant growth and client satisfaction

[ServiceNow. Based in Virginia, Gregg leads ServiceNow’s Global Creator Workflows Specialist Solution Consulting organization where his teams work with customers across many different countries and cultures in various industries in kick-starting their digital transformation journeys by innovating and solutioning with ServiceNow’s low-code App Engine development platform.

Gregg is a proven software industry thought leader and a true business and technology maverick that takes an independent and sometimes unorthodox stand against prevailing modes of thought and action. His authentic and unique approach to leading effective organizational change to successfully execute technology initiatives have helped countless businesses and governments drive significant transformation over the past 25 years.

In this episode, Gregg talks about:

His leadership experience in software pre-sales & solution consulting,

How Generative AI investment drives business transformation & competitive advantage,

ServiceNow’s role in accelerating workflows and monitoring ROI in real time,

How Generative AI transforms legacy modernization,

Why this is vital for companies to innovate and modernize effectively

[Buzz Solutions. Founded in 2017, Buzz Solutions are on a mission to Safeguard The World’s Energy Infrastructure. They are delivering the most accurate AI and predictive analytics software to power more efficient visual inspections for transmission, distribution and substation infrastructure. They want to solve the biggest problem in utility operation harm reduction by proactively identifying and fixing hazards before they put people and physical assets at risk.

Buzz Solutions' AI-powered analytics platform enables field teams to prioritize and perform maintenance promptly, reducing the likelihood of wildfires, forced shutdowns and power outages resulting from failed grid infrastructure. They also enable operations to monitor substation infrastructure for security, safety, and high-energy events. To do this, they created the most accurate AI for efficient and effective infrastructure inspections. They aim to make this AI data available to as many energy companies as possible.

In today's episode, Vikhyat discusses:

His background and journey to Buzz Solutions,

Launching Power AI to streamline power grid inspection and maintenance,

Automating power grid inspection with computer vision to enhance reliability,

Utilizing Generative AI to refine power grid anomaly detection models,

Growing the team, emphasizing accuracy and diverse expertise,

Their global expansion with a focus on scaling and hiring diverse talent,

Bridging tech with energy challenges, fostering innovation and growth

[EY. Based in San Francisco, Paul is responsible for EY's services and solutions that leverage the platform for both IT and the Enterprise. He brings three decades of experience in IT strategy, organizational alignment, application development, systems implementation, operating model transformation and IT infrastructure management, cost optimization and benchmarking to his work.

Paul has helped Fortune 1000 companies derive added value from information technology and has deep experience working in diverse industries ranging from high technology, aerospace & defense, automotive, healthcare and financial services. His strategic guidance has encompassed IT centralization, M&A integration, strategic sourcing, offshore/near shore product development, data center consolidation/rationalization, acquisition integration and business/IT alignment.

In this episode, Paul talks about:

His background in Digital Transformation & growing multimillion-dollar businesses,

Navigating EY's decentralized structure, fostering collaboration and driving strategy,

Having mutual concern & emphasizing building relationships,

Their focus on Responsible AI and operational technology growth,

How servant leadership fosters team loyalty and success,

Why managing up and effective communication is crucial,

Focus on AI, risk management, cybersecurity and consumer-grade experience

[Iron EagleX. Founded in 2018, Iron EagleX is a rapidly growing small business consisting of people out of uniform who have a passion for supporting people in uniform. They are committed to “excellence in execution” and to providing mission-focused, high-quality big data and cyber solutions along with on-the-ground mission support. This ensures that their customers can make the right decisions and take the right actions at the right time rapidly and consistently.

Joe is a highly experienced Technology Executive with expertise driving business innovation and transformation for strategic and sustainable growth. He fosters exemplary partnerships with clients and customers at all levels, serving as subject matter expert and liaison across technical and non-technical audiences. Joe helps bridge the gap between technical capabilities and business imperatives, offering a decisive perspective that enhances corporate performance and ensures the integration of seamless, secure and dependable technologies.

In today's episode, Joe discusses:

His background and the mission of Iron EagleX,

His role to oversee multiple programs, manage operations & set technical direction,

Five steps to breaking down industry hype around big data,

Iron EagleX’s approach from prototype evaluations and specialized pod teams,

An insight into how the team are utilizing innovative AI/ML solutions,

Why Iron EagleX is a great place to work

[Gavdi Group in Copenhagen. Founded in 1999, the Gavdi Group is an employee-owned company with a proud heritage and an outstanding reputation for delivering award-winning SAP workforce management solutions built around human experience management. Gavdi has built an enviable reputation amongst peers and SAP of providing an unrivalled depth of reliability, trust and partnership with all their customers in both private and public sectors.

Ulrik is passionate about helping organizations create business value and great workplaces enabled by HR technology. He has more than 15 years of experience in designing and implementing technology in complex, international organizations. Ulrik's key skills lie in HR Transformation, HR Technology, Selecting and Implementing HCM-solutions with extensive experience in all market leading HCM suites, including Workday, ServiceNow HR and SuccessFactors.

In this episode, Ulrik will discuss:

An overview of his 20 years of expertise in HR Transformation,

How ServiceNow addresses cloud fatigue, integrates HR processes & offers customization solutions,

How Gavdi transform onboarding & enhances the employee experience,

Exciting trends in HR tech evolution, innovation and client-focused sustainability

[Two Six Technologies. Founded in 2021, Two Six Technologies build, deploy and implement innovative products that solve the world’s most complex challenges today. Through unrivaled collaboration and unwavering trust, they push the boundaries of what’s possible to empower their team and support their customers in building a safer global future.

Through private R&D, relentless innovation and deep technical expertise in cyber, information operations, data science, electronic systems, mobility, and user experience, Two Six Technologies serve customers that include DARPA, the Department of State, U.S. Cyber Command, the Department of Homeland Security and beyond. Their leaders bring a wealth of knowledge and experience in data science, cybersecurity, R&D and more, which enables them to provide effective solutions that help clients around the world meet their mission needs.

In today's episode, Sadie and James talk about:

Their non-traditional journeys to joining Two Six Technologies,

An overview of their next-gen security platform and diverse products,

The day-to-day life of the Data Science team,

Excitement for their "Discover Next" platform leveraging large language models,

Valuing diverse backgrounds, problem-solving and skill development,

What makes Two Six Technologies a great place to work

[Accenture Federal Services. Headquartered in Virginia, Accenture Federal Services believe nothing matters more than helping the federal government do the extraordinary things it takes to make the nation stronger, safer and life better for everyone. They bring the most advanced R&D, the latest technologies, and human-centered design together with the power and commercial innovation of Accenture’s global network to the federal government.

With more than 10 years of experience running complex, large-scale Platforms implementations for federal agencies, Gino has helped government C-suite executives maximize their investments in SaaS products. As MD for their Platforms work at the AFS Energy account, he supports pre-sales, sales, project mobilization and delivery oversight, as well as advocateing for developing and empowering their people. Gino provides solution advisory support to government clients, aiming to be their partner of choice to guide them on their Digital Transformation journey.

In this episode, Gino will discuss:

His journey to leading the ServiceNow federal business at Accenture,

How Accenture leverages ServiceNow beyond IT, transforming federal processes,

AFS’s focus on ERP modernization with ServiceNow integration,

Prioritizing generative AI, cybersecurity and governance for ServiceNow,

Seeking diverse talent passionate about mission-driven work

[KBR. KBR partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, KBR's employees are ready to handle projects and missions from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, their clients trust them to deliver the impossible on a daily basis.

Mark works as the Deputy Chief Data Officer of the Test Resource Management Center at KBR, which provides testing and evaluation capabilities to develop, acquire, field and sustain reliable and effective weapons systems to meet current and future needs of the warfighter. In previous roles with the US Space Force, Air Force Space Command, Department of Justice and the National Marine Fisheries Service (NMFS), Mark established the first data management programs and data policies for all four organizations.

In today's episode, Mark talks about:

His fascinating background and journey to KBR,

Advocating next-gen data management to tackle low Data Science maturity,

Why Data as a pipeline is vital for Next Generation data management,

Addressing AI safety concerns with six laws,

Building diverse data teams by prioritizing skills and training,

Key skills needed to excel in the data world

[Norwegian Cruise Line Holdings Ltd. Founded in 1966, Norwegian Cruise Line has been the premier innovator in the cruise line industry for nearly 60 years. They were the first to eliminate set dining times and provide guests with the freedom to cruise on their timetable to over 450 incredible destinations around the world. In the coming years, Norwegian’s commitment to innovation will continue to raise the bar for the cruise industry.

Shannon leads their ServiceNow team to enable delivery of IT Services to end-users. She partners with business owners and IT service owners to implement automation and achieve overall labor cost-savings, along with improving the user experience. Shannon and her team manages the end-to-end development lifecycle and leads the creation, implementation and streamlining of IT Service Management processes. She also leads delivery of ServiceNow development along with overall platform manageability including upgrades.

In this episode, Shannon will discuss:

Her background and ServiceNow journey to date,

Her current work in prioritizing ServiceNow enhancements for NCLH,

Boosting ServiceNow adoption with personalized work anniversary celebrations,

Enhancing the workplace experience by streamlining hardware asset management for efficiency,

Automating credit card merchant tracking to significantly reduce processing time,

How the automated test framework cuts testing time & streamlines ServiceNow upgrades,

Her key advice for a successful platform implementation

[EmpiRx Health. Founded in 2014, EmpiRx Health is on a mission to build and grow a highly elastic and resilient value-based healthcare company. Their mission is a ‘bend don’t break’ mindset with one purpose―giving people the greatest access to great care and saving healthcare dollars along the way. EmpiRx Health are champions of health equity and take seriously the imperative to address disparities through compassionate, culturally competent care.

An entrepreneurial and result-oriented leader, Nilanjan is responsible for leading all aspects of technology architecture and delivery at EmpiRx Health, including the enablement of a cloud-native digital footprint. He brings a security-first mindset to the company and an excellent track record of delivering solutions across a wide spectrum of technologies, including systems integration, process automation, information management and cloud-based digital transformations.

In today's episode, Nilanjan will talk about:

His varied IT journey from finance to healthcare,

EmpiRx Health’s efficient pharmacy benefits with a member-centric focus,

Use cases on how they use ML and Data Science to impact the sector,

An insight into the life of the data team,

Innovating in pharmacogenomics and prioritizing value-driven success,

What makes EmpiRx Health a great place to work

[Accenture Federal Services. Headquartered in Virginia, Accenture Federal Services believe nothing matters more than helping the federal government do the extraordinary things it takes to make the nation stronger, safer and life better for everyone. They bring the most advanced R&D, the latest technologies, and human-centered design together with the power and commercial innovation of Accenture’s global network to the federal government.

Amy has been invested and passionate for over 20 years in Digital Transformation, Digital Platforms, Operating Models, Centers of Excellence, User and Customer Experience, and Service Management within the Government sector. In her current role with Accenture Federal Services, she leads a group of incredible digital platform practitioners who are working to improve, digitize and change the way that the Federal government works and the way citizens consume services.

In this episode, Amy talks about:

Her 17 years of experience at Accenture, focusing on ServiceNow & platforms,

Their focus on ERP transformation, digital platforms growth & converged solutions,

Using Generative AI solutions for federal efficiency, personalization and support,

Hyper growth with a Gen AI focus and diverse capabilities expansion,

Team-focused leadership, adaptability & career support in hyper-growth situations,

Accenture’s strength in evolving talent, collaboration & impactful federal mission work

[Chenega. Ranked as the most successful Alaska Native village corporation, Chenega's mission is to achieve sustainable growth in their businesses to support shareholders in their journey to self-sufficiency, actively manage their lands, and uphold their cultural traditions and values. Established in 1974, Chenega today continues to deliver value and innovative solutions to their customers while building equity and providing benefits to their Native shareholders.

Paul is a proven technology executive specializing in revenue growth through technology innovation. His experience involves driving business value and rapid growth through effective management and strategy. Paul demonstrates a unique combination of strategic leadership and tactical know-how to accomplish business objectives. He also has hands-on experience leading diverse teams to successfully create, market and deliver products and services on time and within budget.

In this episode, Paul talks about:

His background in National Park Services & geospatial technology,

Making the transition to Chief Technology Officer,

An overview of they work they do at Chenega,

Challenges his team are working on within the federal sector,

Their success in leadership, exceptional performance and unique culture,

The future of Chenega from shifting to customer focus and utilizing GenAI,

The shift from gig economy to longer-term federal engagements

[ServiceNow. Based in Virginia, Aurélie is an executive-Level Program Manager with more than 16 years of experience in business administration, finance and management, with a focus on contracting and program management and contracting. An excellent communicator and problem solver, she has a proven ability to deliver substantial revenue, productivity and quality procedures through well-managed projects and acquisition package development.

In this episode, Auréile discusses:

Her Digital Transformation journey to becoming a leader in ServiceNow,

Her role in guiding customers embrace the ServiceNow platform,

Case study: Empowering a Canadian customer's strategic CSM deployment,

Promoting proactive change, leveraging governance & innovation for growth,

Driving value realization, setting objectives & using KPIs for continuous optimization,

ServiceNow’s aim for $20bn revenue, emphasizing delivery excellence & customer support,

Advice to dream big, embrace failure, prioritize self-care & surround yourself with smart people

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