Process Optimization Academy - 7/15/22 - How does in-platform process mining work and creating your first model
First ServiceNow Process Optimization Academy session. We covered a little process mining 101, the role process mining plays in a closed loop optimization process, demo of an end user experience, how to create your first model and some additional resources to get everyone started.
Process Optimization was renamed Process Mining in the Vancouver release.
If you are interested in and updated version of how to create you first Process Mining project (as of the Vancouver release) use the first recording. below.
The second recording below is the original Process Optimization Academy recording and we keeping here for nostalgic purposes.
https://www.servicenow.com/community/process-mining-article/process-optimization-academy-7-15-22-how-does-in-platform/ta-p/2308983