Update Sets by Non-Administrators.
Documentation.
Use case: An analyst needs to use update sets to manage groups across the
instances, for that it needs access to update sets and XML exports/imports.
Development instructions:
- Create the role “update_set_n_admin” and a group to add users.
- Add the Role to the group and the test user Itil.
- Add access to Update Set menus and modules.
- Add Create, Read and Write (identical to the pre-existing admin) to all following tables. Case in the access rule are
present the role “nobody” ignore the rule. - Edit following UI Action to receive new Role: - Edit Following ui Macro to enable Export XML (add following lines)                Create following sys_properties- Edit following Context MenusReferences:Unable to export to XML for non-admin users such as ITIL: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852765Can non-admin role users retrieve/preview/commit update sets or set up update sources ?https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0824660Grant access to the update set pickerhttps://docs.servicenow.com/en-US/bundle/sandiego-applicationdevelopment/page/build/system-update-sets/task/t_GrantAccessToTheUpdateSetPicker.html