In-Platform Process Mining(Process Optimization) Session Recordings from Knowledge 22

The sessions focused on ServiceNow's in-platform process mining solution, Process Optimization, were some of the most well attended and highest rated sessions at the different Knowledge 22 events around the world.

There were 3 different sessions and the recordings of those sessions are available on demand for anyone to watch. (You may need to register to access the recordings).

Session	Description
Enable Fast, Data-Driven Improvements With Process Optimization	Today, process optimization methodology is time-consuming, expensive, and bears highly uneven results. Leaders are struggling to optimize processes and service delivery. Leaders need a new level of transparency to identify opportunities for improvement, or areas ripe for smart automation. ServiceNow's in-platform process mining capability enables fast, cost-effective, data-driven improvements for all processes on the Now Platform. Join this session to get introduced to process mining and learn how to use Process Optimization to complement Performance Analytics and Benchmarks.
Get To The Root Of Process Inefficiencies Faster With Process Optimization	Leading organizations are working to streamline case management processes to enable better employee and customer experiences! Attend this session to learn how Process Optimization uses AI to help you visualize and reduce process bottlenecks and inefficiencies, and see how the latest enhancements help surface and pinpoint the likely root cause of slowdowns.
Now On Now: How Process Mining Enables The Intelligent Enterprise	Continuously assessing and improving the core workflows of the organization is imperative for any business. At ServiceNow, we're no different. In this session, hear how we're using our own product, Process Optimization, on our Now Platform to massively improve our workflow outcomes. We'll show you how it reveals bottlenecks and redundancies that slow down our business processes. With the push of a button, see how we're uncovering hidden inefficiencies using process data from audit trails and focusing on how we can automate to work smarter, save time, and lower costs.

Got questions? We have answers. Post to the Process Optimization Community.