The San Diego new release comes with a new UI and we called it as “Next Experience UI” or

To enable it we have a system property glide.ui.polaris.on_off_user_pref_enabled that we need to set to true in our ServiceNow Instances. If a single user wants to switch back to UI16, it is not possible. As there are no options or toggle buttons available by default similar to Switch to UI 15.

Switch UI 15:

For that, we have to enable another system property glide.ui.polaris.on_off_user_pref_enabled that should be enabled or set as true.

Note: There is a dependency to work that toggle button.The Next experience (glide.ui.polaris.experience) property should be set to true, to visible that toggle button.

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Additional Information

Enabling the system property "glide.ui.polaris.on_off_user_pref_enabled" is not showing option to sw...

https://community.servicenow.com/community?id=community_article&sys_id=7d41b6f61bb6c15098a1ece6b04bc...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1113554

Community questions - Force "current" user logout from UI Action

Similar article written by @Maik Skoddow - Allow users to switch between Next Experience UI and UI16

Similar article written by @Mark Roethof - Enable/Disable Next Experience UI on user level (San Diego)

Regards,

Sagar Pagar