[Music] if you don't remove your certified system straighter certificate now is the time to go and get it because it doesn't cost anything except your time sir snap is getting hitched with hitch no servicenow's acquiring hitch i wasn't really sure what hitch did or what servicenow is doing buying that company i found this podcast by josh berson who went over like this gap that hitch fills and servicenow seems to be buying their way into so that's exciting apex is acquiring glide fast i did a bunch of looking up what events are coming up maybe more than i ought to there's a lot of servicenow stuff coming up let's go look on tuesday you can get started using virtual agent for it service management with microsoft teams and you can learn some cyber security from the devo devo team in the morning and qualis in the evening on wednesday i expect now with troy to happen around the afternoon and there is a improving your upgrades by servicenow as well on thursday there's two in-person events one in atlanta for the servicenow user group and one in san antonio texas there's also a flow designer migration use cases which is the academy session number 18. and on friday we'll be joining mark scott on his phx dev show for commenting code here's the content i want to highlight from last week robert fedork make some stylish emails with emojis and then he continues adding value with some amazing confirmation messages again with emojis etta wilson's nominated into the titans of now congratzada good service where does it come from kevin smith and matt baron talk about it on ticket value this video came to my attention thanks to jeff pierce it's all about making the next generation intranet and in jeff's posts he said he's all about making intro to servicenow and has been since 2012. free lucy is an application i became aware of just a few days ago after being invited to an event checking it out it doesn't use any tables it's supposed to make managing relationships easier in service now justin meadows is being consistent in putting out all this content with servicenow's different features and he started to dabble into shorts and gardening videos but it's all fun nonetheless i appreciate your consistency justin blake m added a post on now community about how to make this escalation button show up properly so these people can easily escalate stuff when those folks call thanks blake i'm showing the track things on linkedin a little differently if you um type in at jacenow in a comment or in a post i will i may include it in the next week's news with jace anyways last week a couple people did it and so i'm going to jump into it phil shared that he loves seeing these ads out in the world about how the world works for servicenow in london so i went ahead and tried to find some images of it and i found that eofy hall had posted some pictures here and so i'm just gonna show them here it looks like some railway system has them on the wall and you can see it hanging up up the street there looks pretty neat for some reason people are sharing their first interactions with the mayor of servicenow mike lombardo that was pretty entertaining to read all of these phil also shared this amazing find of todd picklin wearing bill mcdermott on the hawaiian shirt with that all being said please like and subscribe or send me a message on what you thought of this episode it's a little bit different and keep creating i'll see you guys next week