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Catalog Data Lookup Definition - A zero code way to fetch data like requester Details in a catalog item

Import · May 30, 2022 · article

Hi Community Users,

To make data lookup more easier while working with Catalog Items, I would like to share the below zero code method to do lookup data like fetching requester details.

Go to Data Lookup and Click on New

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Select Catalog Data Lookup Rule

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Define the catalog item/variable set for which the rule applies and the matcher table which holds the data and do other configurations as below and submit the record.

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Define the matcher variable on change of which you need to lookup data and which field from the matcher table will match its value using Catalog Matcher Variable Definition related list

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Then define the mapping between the variables and fields from matcher table using Catalog Setter Variable Definitions

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And you are done.

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https://www.servicenow.com/community/itsm-articles/catalog-data-lookup-definition-a-zero-code-way-to-fetch-data/ta-p/2310481