that's another great question you know when people look at servicenow and often in it organizations they've got skilled staff like this is a platform i can take on and do myself and you can but one of the things we found and why organizations should consider working with a partner like thirdera is trying to keep up with the pace of change across this platform is no small feat they update releases two times a year and across that there's 30 some platforms i myself carry 28 different certifications on the platform it takes a lot to find staff that have not only the book knowledge the understanding of the capability of the platform but also the experience of having done this and learned through the trenches of how to get business value from the servicenow platform that's not an easy task and that's what the third era team brings to your organization as we work together to get more value from servicenow and improve the flow of work together if you found this interesting i hope to hear back from you the way to find out more is there's a link right with this social post where you can find more information about myself and third era and more importantly how to get connected so we can explore how we can work together