It is a basic API in ServiceNow to interact with the database on the server-side. The official documentation link is here for more details. Link: https://docs.servicenow.com/bundle/sandiego-application-development/page/app-store/dev\_portal/API\_reference/GlideRecord/concept/c\_GlideRecordAPI.html#r\_GlideRecord-autoSysFields\_Boolean

Labels:

• Healthscan
• Knowledge Management
• Workflow