SAM Simulator Step-By-Step Guide
I recently finished the SAM simulator and teammates who were unable to finish frequently reached out to me for help. So, I wrote a step-by-step guide to assist the SAM simulator in the hopes of helping others who might be having trouble navigating the platform.
Instructions:
Grant the sam_admin role to the admin user account which is being used to complete the simulator tasks .
- Application Filter>System Security> Users
- Click Users
- In the User ID field search>admin
- Open the admin record navigate to the related links section>Roles>Edit
- From the slush bucket search sam_admin
- Move sam_admin into the System Admin bucket and save
Software Installations>Import Sets
- Download xlsx
- Application Filter>Import Sets>System Import Sets> Load Data
- Create Table> Label = Software Installations Import
- Choose File> xlsx> Load
- Once state is complete and completion code meets success create transform map directly below the green success status
- Name the table> Software Installation Map>Target Table>Software Installation [cmdb_sam_sw_install]>Auto Map (in the related links section)
- Scroll down to the Field Maps tab set coalesce to true (double-click “False”) for u_installed_on and u_display_name
- Click Transform in the Related Links Section
Navigate back to the Application Filter>Discovery Model>Search Product>InDesign check the Normalization Status
Normalization
Once complete Normalization Status should read Manually Normalized
- Application Filter>Pattern>Software Assets>Pattern Normalization Rule>New
Populate with the following:
Name: Adobe InDesign CC 2017
Discovered publisher contains: Adobe
Discovered product contains: InDesign CC 2017
Publisher: Adobe Systems
Product: InDesign
Product type: Licensable
Version: CC 2017
- Right-click gray banner>save>Apply Rule
Navigate back to the Application Filter>Discovery Model>Search Product>InDesign check the Normalization Status(check for changes)
Software Asset Management Content Service
Refer to simulator
Software Asset Management Content Service
- Application Filter>Software Asset>Custom Products>New
Populate>Name= Executive Software >Product= SafetYmail>Product Type=Unlicensed>Product Classification=Encryption>Submit
Reconciliation
- Application>Reconciliation>Software Asset>Run Reconciliation
- Application>Software>Assets>Software Entitlement>New
Populate: Asset tag: SW900001
Software model: Adobe Systems InDesign CC
License metric: Per Device
Purchased rights: 45Unit Cost: $240Total Cost: $10,800
- Application>Reconciliation>Software Asset>Run Reconciliation>Publishers>Adobe Systems>Continue>Run
- Software Asset>License Workbench>Adobe System>Expand “InDesign”, Select “CC”
Remediation Oprions(1)>Purchase Rights>Create Purchase Order
Ship to>San Diego Border - Pickup/Dropoff>Order
Entitlement Metrics
- Application>Software>Software Asset>Software Entitlements
For text> SW900001> License Metric>PerUser>Right-click gray banner “Save”>Publish
Application Filter>Run>Run Reconciliation>Publishers>Adobe Systems>Continue>Run
- Application Filter>Software>Software Assets>Software Models>Adobe Systems InDesign CC 2017>Related Records>Metric Attributes>Open Record with License Metric “Per named user”>Attribute Value = 2>Update
Application Filter>Run>Run Reconciliation>Publishers>Adobe Systems>Continue>Run
Entitlement Allocation
- Application Filter>Software>Software Assets>Licensing>Software Entitlements>Search”for text” SW900001>open record>User Allocations>Double click “Insert a new row” to add users Beth Anglin, David Loo, Fred Luddy, and Bow Ruggeri
- Application Filter>Run>Run Reconciliation>Publishers>Adobe Systems>Continue>Run
View Results from License Workbench
Software Usage
- Download xlsx
- Application Filter>Import Sets>System Import Sets>Load Data>Label table = Software Usage Import> Choose File from step 1>Submit
Create Transform Map>Name = Software Usage Map , Target Table = Software Usage [samp_sw_usage] >Right-click gray banner “Save”
AutoMap Tranform Fields
Navigate to Related Records set coalesce to true for u_publisher, u_year, u_product, u_month, u_user and u_configuration_item.>
In the Related Links section> Transform
- Application Filter>Software Usage>Software Asset>Discovery>Software Usage
- Note changes
Reclamation
- Application Filter>Reclamation
See Simulator
Feel free to let me know if I need to make any changes. Thank you
https://www.servicenow.com/community/sam-articles/sam-simulator-step-by-step-guide/ta-p/2318932