hello everyone we're excited to share the office 365 license optimization feature overview with the team in this feature we have worked on [Music] the optimization recommendations for office 365 subscriptions which are based on usage so before we go into a short demo uh let's see the customer outcomes from this feature the first customer outcome is that this feature helps to determine the user activity of office 365 individual components the office 365 subscriptions so if you have even subscription or e3 subscription or e5 subscription which are the office 365 subscriptions you could know the individual component usage of each of these subscriptions through the use of this feature the second one is automated recommendations to optimize licenses so as we know that e3 is costlier than e1 and e5 is costlier than e3 we generate automated recommendations based on usage so if you have got an office 365 e3 subscription but the users on that subscription are not using or having low usage of e3 then we generate the recommendations so that the customers can optimize the same in addition to usage based recommendations we also generate recommendations for dual licensed users these users are those users which have bought the office 365 license as well as i've got installations of microsoft office which is the old office and hence we generate recommendations to uninstall the old office install because more and more organizations are moving towards office 365 and hence the organizations would not want the same user to have double installations of office 365 as well as microsoft office based on these recommendations we generate potential savings so that the customers can know that for these recommendations these are the potential savings in dollar amount that they can achieve if they take action on these optimizations of course for the recommendations we use servicenow's workflow engine so that the customers can take action on those recommendations and basically move from e3 to evan so let's see this in action but before that let's see the solution overview of this feature so as you can see on the left we have got the data sources so the data sources are office 365 as well as the sccn so using the combination of these two data sources we're able to determine the usage and based on usage we can analyze the usage and then thereby generate recommendations and optimization workflow so we we use apis to get office 365 usage so for example you can see here that we can get the usage of team jammer onedrive sharepoint etc as well as usage of power bi using sscm we are able to get the usage for microsoft 365 apps for enterprise which basically includes bird excel powerpoint onenote xs etc as well as publisher and access so based on these usage information the analyzer usage based on the reclamation rules configured by the customer and based on the usage we generate recommendations which could be to move from e3 to even move from e5 to e3 or to remove double license users which are users which have installations of both office 365 as well as microsoft office and based on these recommendations the customer can then take action so as to generate the optimization workflow and move from e3 to e1 or a5 to e3 so let's see this in action so this is our screen i've logged in as this manager i can see the office 365 [Music] optimization dashboards under the publisher optimizations and under publisher optimizations i've got microsoft and within that i see these three charts so let's go one by one so the first chart is about user activity per subscription this shows the activities of all the users in the organization per their subscription so this shows the green one shows uh the even subscriptions across the year the orange one shows e5 subscription usage across the year and and thereby the other line shows the e3's descriptions across them if i click into this i can see the individual usages component wise usage of different users so i can see here that there are about 110 users uh and these users their subscription and their last activity per component so in all we can see the usage of word excel powerpoint outlook onenote access and so on teams yammer powerpoint and so on this is really helpful for customers because they would want to see not only the usage of their subscriptions at a high level but also how their subscriptions are being used per individual component level so at this point of time we support about 13 products components which we can show the usage and we would be including more as as we get more information through office 365 or microsoft apis the next one is the potential savings by type this shows the dollar amounts that the customer can save based on these recommendations so you can see here that the blue one shows the downgrades the potential savings that the customer can achieve through downgrades which includes e3 to even downgrades or e5 to e3 downloads the double license users are those users i said which have got both office 365 as well as office installs and this shows the potential savings if the old office would be uninstalled from the user system this again is shown uh month wise so that the customers know [Music] when these potential savings can be realized and lastly are the optimization recommendations so these are generated automatically again month wise and it shows like the recommendations from office 365 e5 to e3 e3 to e1 and remove double license users the customer can then take action on these recommendations by just clicking on this dashboard so let's do that so if i click on e3 to e1 i see that the reclamation candidates or optimization candidates are created and [Music] if i click on it and i i can see the removal candidate created and this removal candidate is context sensitive so you would have contact specifically to e3 to e1 and this gives enough information to the sam manager and the user as to what actions need to be taken so for example this says that e3 installed on these devices has been flagged for reclamation due to low usage on microsoft 365 apps for enterprise install components performing this action will remove the e3 plan and assign the event plan to the user it gives information about event plan and shows a detailed comparison of e1 versus e3 thereby the steps that need to be taken for the user are also listed so for example in this case the steps are to add the user to even subscription take necessary backups because when you go from e3 to e1 you lose email outlook email and hence it's necessary to take backups and third is to remove the user from the e3 subscription reclamation will uninstall the installer components from the user's machine in addition it shows all the office 365 installs for these for this reclamation candidate which are installed for this user the customer can then the sam manager can then take action on it and basically move from e3 to e1 this concludes our demo of office 365 optimizations hope you liked it please let us know of any comments or suggestions to improve thank you