foreign ers onboarding onboarding is a critical first step in the employee Journey as the first few days and weeks in the workplace dictate how a new hire feels about the company and helps them acclimate with their role and feel like they're part of a team when done correctly a successful onboarding experience can increase retention by over 80 percent significantly reduce costs in cases and increase employee Satisfaction by more than 90 percent for healthcare companies it's even more critical as travel nurses are being hired on a continual basis to fill significant gaps in the workforce for most providers today's solution is long costly and complicated that does not set up nurses the hospital or facility or the patients for success past travel nurse onboarding is a modern and fully integrated solution that leverages servicenow as a single system of Engagement and automates and orchestrates all life cycle events that seamlessly connect cross-functional departments and our external sources such as State Licensing Board commercial credentialing apps and more it accelerates business value and outcomes as it immerses travel nurses quickly and efficiently in a new workplace with a new Workforce and new work while increasing engagement and productivity fostering a collaborative and social environment and empowering nurses to serve patients faster Nicoletta is a travel nurse who has just accepted her 12-week assignment at the hospital or facility she receives an email or text message that provides access to his pre-boarding portal as soon as she logs in she's immediately welcomed with a personalized message and is able to watch a short video about the company which creates an emotional connection with their vision and culture she is also encouraged to upload a photo which can be leveraged as a badge request and connects her with her colleagues and then is now able to access everything in the onboarding portal now she is a single system of Engagement to access all of the information she needs to onboard quickly through a highly personalized step-by-step guided experience you see she has 21 days until she starts which builds excitement and she is greeted with a personalized message and realized she needs to do a few things to get ready for day one all of these to Do's are completely personalized and dynamically updated as she progresses through her journey through bi-directional integration with the HR System of Records such as work gay she can accomplish all of this through servicenow at that system of Engagement which creates a unified experience for both her her manager and the entire shared services team including HR facilities I.T and more she can confirm her communication preferences and personal information complete her background check medical exam and or drug screen in addition she can connect with her onboarding team including her hiring manager her buddy or access any one employee services or the IT service desk we have embedded a variety of custom modules to address specific pain points including A Day in the Life which helps Nicoletta understand her new role and sets expectations for these short-term assignments if she's working in ER it may be exciting and fast-paced however it's also demanding and emotionally exhausting all of this is important information to make sure that she's prepared for this type of work anytime Nicoletta logs in she will see how many items she has completed and remaining to ensure she is on track Nicoletta has been introduced to her new work and Workforce so we want to get her introduced to our new workplace information about the facility such as nurse to Patient ratio the hpac score and Medicare ratings helps affirm her decision to work at this facility in addition we can connect to indoor mapping to get her acclimated with the layout of the facility understanding processes is also important including admission and discharge basic safety protocol facility operations and general Administration it's also important for her to understand the use of different medical devices which can certainly showcase a future to integration with medical device management as well as core systems of record so she feels comfortable in this new workplace with only one week left until our start date she has a few remaining to Do's to get ready for day one including her immunization and vaccine history medical records certifications and or licensing requirements which can be fully managed through serviced now as well as her payroll to help reduce anxiety be as efficient and effective as possible and set expectations for day one she can also see your start date the location and time of her orientation the rest of the facility who to meet with and her agenda for those first few critical days then on day one Nicoletta will have access to the entire portal experience based on her role so she can be successful while connecting her with the hospital or facility the people and most importantly allowing her to focus on her patients together we can help you leverage servicenow HR Service delivery to transform your organization to an extraordinary digital experience that increases automation Empower self-service increases an employee's sense of belonging builds brand equity and loyalty and is accessible via desktop and mobile cast travel nurse onboarding