How to show Group templates on Agent Workspace without the template_editor_global role
Import
·
Apr 13, 2022
·
article
The template_editor_global is required to show global templates on the Agent Workspace.This is a mandatory role to view global templates on the workspace. We cannot bypass this functionality.
However, templates that are associated with a specific group can be viewed on the workspace without the template_editor_global role.
View original source
https://www.servicenow.com/community/in-other-news/how-to-show-group-templates-on-agent-workspace-without-the/ba-p/2279285