ITOM Payload Navigator (Identification and reconciliation)

Please find here a little tool I developed to help ITOM payloads debug.

Why should I use this tool for?Debug IRE errors in payloadsNavigate and understand the content of discovery and interface payloadsThe tool will read a JSON or XML file and display it has a graph

Warnings

This tool is a technical tool I developed, it is not an official ServiceNow tool. It is not supported.

Tool could be bugged and should be used for debug purpose only

What is a payload?
Payloads are created by Patterns when discovering data, and sent to the IRE (Identification and Reconciliation Engine) to update the CMDBPlease see attached PDF for more details

Screenshot of 2 objects and a simple relation :

Screenshot of a Windows server payload :

How to deploy?
Commit the attached Update Set

How to use?- Find an input ECC Queue record and use the "Payload Navigator" UI action

- OR use the URL https://.service-now.com/payloadNavigator.do?

Use cases and implementation

Please see attached PDF

Releases:24/05/2021 : initial release06/10/2021 : v 1.06 released

09/12/2021 : v 1.10 released

22/12/2022 : v1.11 released

Feel free to contact me directly to discuss about it!

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