All the ServiceNow tech chops in the world won't get you where you want unless you're a great communicator.

Here are some ways you might improve your coms game, courtesy of CJ&TheDuke

• Listening with intent
• Knowing your audience
• The art of summary & repeating
• Options & evidence
• Intangibles and aesthetics
• Overcommunication

Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow.

ABOUT US

Cory and Robert are vendor agnostic freelance ServiceNow architects.

Cory is the founder of TekVoyant.

Robert is the founder of The Duke Digital Media

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