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How to setup a Virtual Agent with only Live Agent support

Import · Apr 08, 2021 · article

Some organizations look out for just the "Live Agent Support" via Virtual Agent. Take a look at below video to see how easy it is to directly connect to the Live Agent as soon as the chat is initiated by the end user. Please mark this post at Helpful if it helped you. Cheers, Hardit Singh

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https://www.servicenow.com/community/virtual-agent-nlu-blogs/how-to-setup-a-virtual-agent-with-only-live-agent-support/ba-p/2332251