Links below! How to run a Clustering Analytics exercise and how to use the Clustering Recommendations video. This exercise utilizes the Predictive Intelligence Clustering capability on an instance to determine candidates as areas of improvement that could lead to cost savings and improved performance. Download the Clustering Recommendations Utility here! https://developer.servicenow.com/connect.do#!/share/contents/7317467\_clustering\_recommendations\_utility?v=4.3&t=PRODUCT\_DETAILS Data sheet: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/data-sheet/ds-clustering-solution.pdf

Labels:

• Performance Analytics
• Predictive Intelligence
• Virtual Agent