[Music] [Music] where we'll begin today's demonstration is a lease manager dashboard from this dashboard we can take advantage of data and analytics to evaluate our existing lee's portfolio determine the demand for new properties and also begin our process of sourcing a property from this dashboard we can see that we have a number of space requests that have come in from the business and as a lease team once we've decided to bring on a new site based on our demand we can then put that out to our broker portal in this broker portal we can engage with the brokers that provide us listings throughout the sourcing process and as a broker logged into that portal we can put in examples or proposals of the spaces that are currently listed and as an example here we can see that broker proposal capturing information like rentable area the usable area and also any other type of metrics that are important to you in your evaluation process and once as a lease team we've decided to we've evaluated all these leases and decided to bring one of these sites on we can then manage the lease with the terms conditions financials key dates in one single place one single pane of glass what we can see here is an example of that lease contract that we've evaluated and brought on board what you'll notice is capturing key metrics square footage contact information for property manager and also all of the financials like base rent common area maintenance on top of that we have the context that sits around this lease having insight into all of the notifications and when we should be receiving them on upcoming dates a single repository of documents and clauses managing those permits and any type of documents that are associated to this lease and also as we think about the connected workplace a single place to engage and collaborate throughout the organization we also have insight into other activities that are going on throughout the organization so we've now sourced a property and managed an admin this lease now we need to populate that floor plate with the employees and individuals that will be occupying the space going forward we can take advantage of automation and auto assignment auto filling spaces for those individuals that are part of that department or part of that site that are going to begin to occupy this space they'll be able to receive notifications such as the space and desk that they've been assigned to we can also manage term thinking about onboarding off-boarding and also any type of large-scale moves that you may be planning as an organization what we're looking at here is a workspace planner where we have the ability to manage number of different scenarios in a sandbox environment and we can move individuals to different spaces as we begin to evaluate how we can best maximize the use of our space and as we're making these changes the system's tracking where these individuals are coming from and they're going to allowing you then to have insight into that move process so as i mentioned you can have multiple scenarios being able to evaluate which scenario works best for the organization and once you've done that we can then go ahead to submit it and commit this plan to get these individuals from one place to the next and once we've submitted it it will then automatically create move work orders and this is a great example of what we talk about that operational performance and that single source of truth a way for you as an organization to collaborate across i.t facilities space management because these move workloads and include activities like getting the individual computer cleaning the space getting them a desk we also allow you to report against how you're utilizing that space so as you begin to like we saw on board that floor plan with the number of individuals that are going to be occupying that space and also do those scenario plans you have the ability to understand as it evolves over time how you're utilizing that space on a department by department level floor by floor level and also we provide you the ability to engage with your employees a single engagement and when we think about consolidating on the servicenow platform if you already have a servicenow portal in place we can take advantage of that and you'll see here i'm an employee making a request and in this scenario i'm going to make a request against the space that building that i've been assigned allowing your employees to make a reservation and you can go through an approval process and also offer a number of different amenities along with this reservation and as these reservations are taking place people are coming in and out of that office as a business as a space management team you have the ability to understand that space utilization understanding on a floor-by-floor basis and also people coming into the office and out of the office over a period of time so now people are coming into the office we now need to start thinking about maintaining this environment right managing work order requests the equipment that exists within this facility and what you'll notice here we have a facilities supervisor's dashboard so here i'd be a supervisor managing the day-to-day having insight into the work that's being performed the equipment that we're responsible for and also any type of workload across my team and when we think about engaging with those employees those maintenance requests coming in we can do that from the same portal that we saw before making a request either it's going to be form-based capturing things like where we're located or the equipment that's involved being able to describe a request and add in attachments we can also make requests utilizing the floor plan that same floor plan that we saw before allowing an employee to say i'm at this desk and i spilled coffee or the room is too hot and as we make this request it can then be routed to the right individual either taking advantage of automatic assignments or also taking a load of that workload balancing which we saw on the dashboard and as these work order requests are being completed we can manage that whether it's soft facilities or hard facilities and here we see an example of that hard facilities managing the equipment part of that building here we can see the life cycle of that equipment from onboarding to off-boarding and also understand and make repair verse replace decisions so now that we're maintaining this this environment and we have the work orders that need to be completed we can then start enabling our technicians to be able to complete this work on the mobile application and what we're going to see here is a native mobile application which is downloaded directly from an app store and as a technician i can receive the work that i'm responsible for and i can complete that work at the point of service so as i process through this workload i'll be going from left to right here and here we see an example of all the information that's provided when this work order request was first made we can add in timers to track the amount of time it took to process that work order either for chargebacks or for simply tracking productivity taking advantage of easy ways to document the work that's been performed yes no pass failed checklists and also taking advantage of further documentation like adding a picture work notes accessing a knowledge base which includes all the manuals and installation guides that you have in your library and also being able to capture pictures and images like we talked about before as this works complete you have the ability to report against it like we mentioned giving you a real-time view into the work that your team is responsible for after the space has been maintained at this point in time it's likely you're considering as a business renovations 10 improvements and that's where novolo's project functionality comes into play from this view you have the ability to manage your projects from a portfolio perspective all the way down to the individual task level and here we have an example of a dashboard where a project manager is having insight into all the key projects that are underway tracking the schedules and financials making sure we're staying on budget and on track and time when we think about an individual project here you have visibility into all of those activities that need to take place to get this project completed understanding all of the budgets that are in place as this transitions from draft to work in progress any type of change orders that may come into play and also the documents sourcings submittals and approvals that are taking place throughout and thinking about the timing aspect of this project we can see this in a gantt chart view understand how all of the different tasks and activities to get this space renovated are associated those relationships whether it's you know one needs to start before another begins and also this have impact as we begin to reschedule things get delayed or perhaps reschedule based on resourcing we could very easily drag and drop those activities to different dates having impacts on the different activities that may be dependent on that all the while with novolo giving you insight across the business as we think about system consolidation the volo is built on the servicenow platform taking advantage of the infrastructure you likely already have in place today consolidating multiple business processes as it relates to real estate space facilities project i.t and hr on a single enterprise making the most of operational efficiencies being able to hand off a site from the beginning sourcing all the way to renovations and tenant improvements and also being able to take advantage of the single source of truth as it exists across the organization and that is the novolo connected workplace [Music]