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How to change the Virtual Agent Icon in the Service Portal widget in ServiceNow

Import · Nov 25, 2021 · article

Bonjour Community,

Often times we get requirement to change the icon on the Virtual Agent. Here is a step by step guide to replace the OOB Virtual Agent Icon and following the best practice as per ServiceNow as well.

Please mark this article as helpful it it helped you.

Cheers,

Hardit Singh

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https://www.servicenow.com/community/virtual-agent-nlu-articles/how-to-change-the-virtual-agent-icon-in-the-service-portal/ta-p/2308407