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Moving an update set for Custom Application Scope

Import · Dec 23, 2021 · article

We are able to move OOB configurations using update sets by XML or remote connection or team dashboard. However when we create a custom application. In that custom scope update set, if we capture some configurations. But when we try to move this update set using XML, we get a warning message and the configurations will not be moved.

For this we have to use another approach to move update set.

  1. Missing record from "sys_app" table might be the reason for your warning message and everything is not getting moved with update set.

Please follow these steps :

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You should find your application in the list.

  1. Then click on the application and scroll down to the "Related Links" section.
  2. You should find there a link "Publish to Update Set":

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Create update set here. This update set captures all configurations in custom scope.

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  1. Once you move this update set, all the configurations will move. Also the application record from table "sys_app" is included.
  2. Then transfer the Update Set to your target instance and try again.

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If this article is useful for you, please take some time and efforts to mark article as Helpful. Thank you for your time !!!Warm Regards,

Rishikesh

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https://www.servicenow.com/community/itsm-articles/moving-an-update-set-for-custom-application-scope/ta-p/2305396