ServiceNow Discovery – Common Pitfalls and How to Avoid Them (Part 1 of 3)
When it comes to your ServiceNow Configuration Management Database (CMDB), accuracy is everything. An optimized CMDB supports the entire ServiceNow ecosystem, facilitates enhanced data analysis, and faster incident resolution.
The following article highlights some of the discovery pitfalls that may negatively affect the accuracy of the ServiceNow CMDB. Avoiding these challenges can help create a more reliable representation of your ServiceNow environment.
This is the 1st of 3 articles that will be posted over the coming few weeks on this topic.
Feedback/Comments welcomed. "We're all in this together..."
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