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Instance Clone Error: Destination does not appear to have the HA Plugin Enabled (HA Plugin must be installed on Target Instance)

Import · Mar 15, 2021 · article

ERROR:

"Unable to schedule clone because of error "Destination does not appear to have the HA Plugin Enabled (HA Plugin must be installed on Target Instance)"

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Cause:

I couldn't identify, but in my case i was cloned some days ago.

Solution:

Image Description
01. Navigate to https://.service-now.com/sys_web_service_list.do and Search by "HAGetParams" https://.service-now.com/sys_web_service_list.do?sysparm_query=name%3DHAGetParams&sysparm_first_row=1&sysparm_view= --- PT-BR Navegue no endereço acima
image 02.Export the HAGetParams file from another instance that this file exists, i attach the file here but i don't know if works, please if you use, let me know. --- PT-BR Exporte o XML do registo de alguma outra instância
image 03. Import this file that you export in Target Instance that is missing the file --- PT-BR Importe para a instância alvo.
04. Request Clone again.

IF you'll use the file here update the instance name in WSDL Field: "https://.service-now.com/HAGetParams.do?WSDL"

How could i identify "Destination does not appear to have the HA Plugin enabled", and "Solutions for almost every cloning issue you can imagine"

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How to request a clone

Clone FAQ

View original source

https://www.servicenow.com/community/now-platform-articles/instance-clone-error-destination-does-not-appear-to-have-the-ha/ta-p/2320287