In the ServiceNow environment, a favorite is defined as a frequently used application, catalog item, list, report, or another such item. The best way to quickly navigate back to your most used ServiceNow feature would be to create a favorite. We have compiled a series of how-to videos to help walk through this process.

Over the next four weeks, we will create and post step by step instruction on:

1. How to create a favorite from a module or application
2. How to create a favorite from a list view
3. How to create a favorite from a record
4. How to customize favorites

At the end of the series, we are very confident that you will be ready to take on the world…at least your favorite parts. ?